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The Ritz-Carlton, Grand Cayman

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The Ritz-Carlton, Grand Cayman
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2,570 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Grand Cayman
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Showing 2,511: English reviews
Reviewed 21 July 2014

No surprises here. Excellent hotel, staff very nice and attentive. Clean and organized. Special thanks to Mercedes at the club, she was super attentive, nice and friendly. Many thanks also to Abdul at the club too as well as Joie and many others. Pool and beach staff were very professional too. I would recommend some kind of game room or...

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Helpful?
Thank AustinTexasFamily
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear AustinTexasFamily, Thank you very much for sharing your compliments with us. I look forward to sharing your kind words with Mercedes, Abdul and Joie; they are truly appreciated. For your next visit, I recommend joining us at the Heritage House on Saturday afternoons where families are invited to enjoy indoor games and activities with Jean-Michel Cousteau’s Ambassadors of the...

Paris, France
Reviewed 18 July 2014

Throughout the three days we would always need extra towels and we would always order food and the staff would always bring our requests as soon as possible. By the end of the three days the staff was not only the staff to us they really became our friends and to have an experience like that is very unique. I...

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1Thank Louis M
Easton, Pennsylvania, United States
Reviewed 16 July 2014

Stayed there July 5-12, 2014, Room 530 in the Ocean Tower. This was our second time at this resort, the first being in April 2007. This time, we were there with our 2 young children. The entire grounds/facilities/restaurants/pools/beach are all beautiful, clean, and very well maintained. Everywhere we ate, the food was delicious. The ocean water is amazingly clear, and...

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12Thank Eric B
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear Eric B, Welcoming guests back to our resort is a tremendous honor for our Ladies and Gentlemen who are committed to creating an unforgettable experience. Your comments about my colleagues, such as Ania, Andy, Jennifer and others who represent more than 60 diverse nationalities, were nice to read and I was pleased to see you thought our resort grounds...

Reviewed 16 July 2014 via mobile

The saying "you get what you pay for" could never be truer... The Ritz knows vacation. Great spa, spectacular restaurants, top notch service, gorgeous views, beautiful beach, ideal location, excellent fitness center & dynamite cocktails. The worst thing you may see is an old (wealthy) geezer with a hootchie-mama!

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1Thank HHDavis
Miami, Florida
Reviewed 16 July 2014

The Ritz Carlton Grand Cayman is a top-of-the-line mega resort that excels in just about every way. When I say “what a hotel” – I mean it. The title of my review has double meaning as I was guided to this resort by WhataHotel.com which I’ve used with great success in the past. They are a strong internet hotel booking...

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3Thank GimletEye
Houston, Texas
Reviewed 16 July 2014

We stayed here and celebrated my daughters 16th bday. We had unmatched hotel service , they could have had a few more beach waiters though. But overall the ritz is special , they remember your first and last names, what you prefer to drink and can't do enough to please the customer.

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Thank Vicky M
Dallas, TX
Reviewed 14 July 2014

The trip was the best mother and daughters trip that I've taken. The Ritz is such a first class hotel and we stayed there during a Food Network famous chef's food festival that was one of the many highlights of our trip to Grand Cayman. The sand was the brightest white and the water was the clearest aqua blue. We...

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Thank CatherineDallas_TX
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear CatherineDallas_TX, I am touched to read this vacation became such a treasured mother/daughter memory. Our Cayman Cookout is a wonderful event to experience with your daughter. From the delectable cuisine and meet-and-greet with world-class chefs to the island excursions, we are proud to host the Caribbean's finest culinary event. Thank you very much for sharing your compliments. We look...

Carlisle, Pennsylvania
Reviewed 13 July 2014 via mobile

Once again the Ritz provided great service and a great vacation. The staff at the Ritz are the best while not being intrusive. This is our second year at Grand Cayman and the Ritz Carlton. I cannot compare to another resort, but they never disappoint.

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1Thank 201CaribbeanTraveler
Reviewed 13 July 2014 via mobile

I cannot dream of a better experience at a resort. The Ritz, like Disney, finds ways to make your stay special and memorable...only the Ritz is better. It started with our reservation. We booked room with Marriott points and immediately the concierge sent us an email asking about dietary and any special needs. We explained this trip was to celebrate...

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2Thank teamsjk
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear teamsjk, Creating memorable experiences is our passion and it was an incredible honor for us to celebrate such a momentous occasion with your wonderful family. I look forward to sharing your compliments with our Ladies and Gentlemen. I am so pleased to hear how much you enjoyed our resort experience, from our beachside activities to our restaurants and lounges....

Wyomissing, Pennsylvania
Reviewed 13 July 2014

Been going to grand cayman for many years. I have been to the ritz several times and enjoy it, but at times the room rates have been so egregious as to force us to the westin. We were able to get some decent room rates being in the off season and also via the 5th night free. As usual, it's...

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2Thank chipw374

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover The Ritz-Carlton, Grand Cayman, a luxury two-tower resort where sparkling blue waters blend seamlessly with the sand and sky to create your perfect Caribbean oasis. Located on an archipelago of three picturesque islands, our Cayman Islands resort offers a breathtaking location unlike anywhere else on earth. From the white sands of Seven Mile Beach to world-renowned restaurants including Blue, by renowned seafood chef Eric Ripert, The Ritz-Carlton, Grand Cayman luxury resort offers guests an unforgettable escape from the everyday. With a resort side including resort and garden view rooms and an ocean side for ocean view rooms the property runs from sound to sea. Residential towers are located on the ocean side. ... more   less 

Additional Information about The Ritz-Carlton, Grand Cayman

Address: West Bay Road, Seven Mile Beach KY1-1209, Grand Cayman
Region: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Price Range: ₹ 36,634 - ₹ 1,44,391 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Grand Cayman 5*
Number of rooms: 365
Reservation Options:
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Also Known As:
Ritz-Carlton Grand Cayman Hotel Seven Mile Beach
Grand Cayman Ritz Carlton
Ritz Seven Mile Beach
Seven Mile Beach Ritz-Carlton
The Ritz-Carlton, Grand Cayman Caribbean - Cayman Islands
Hotel Style:
#1 Business Hotel in Seven Mile Beach
#1 Romantic Hotel in Seven Mile Beach
#1 Top resorts Hotel in Seven Mile Beach
#1 Spa Hotel in Seven Mile Beach
#2 On the Beach Hotel in Seven Mile Beach
#2 Family Hotel in Seven Mile Beach
#2 Luxury Hotel in Seven Mile Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Grand Cayman staff and other travellers.
102 questions
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Questions? Get answers from The Ritz-Carlton, Grand Cayman staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you have difficulty walking long distances, this is a very large property, choose a room close to the amenities you will use the most.”
 of 5 bubbles teabop, 20 Feb 2017 | Read review
“Best views are oceanfront higher floor ie.) 4+”
 of 5 bubbles G1841YHstephaniep, 19 Feb 2017 | Read review
“Best view is the Ocean view”
 of 5 bubbles njfinfan , 12 Feb 2017 | Read review
“Restaurants on property are OK, goo for breakfast and lunch but we preferred to eat dinners off property.”
 of 5 bubbles ahillshep1110, 12 Feb 2017 | Read review
“Select a room with ocean view”
 of 5 bubbles MichaelS023, 11 Feb 2017 | Read review
5 of 5