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The Ritz-Carlton, Grand Cayman

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2,636 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Grand Cayman
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Showing 2,574: English reviews
Reviewed 4 November 2014

Travelled for business and a board meeting at the hotel. Service was prefect and excellent. The staff are absolutely delightful. Room was well maintained and the view of the beach from our room was truly amazing. More spectacular was the walk on the beach and watching the sunset every day. Ritz Carlton lived up to their brand and expectations. Truly...

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Helpful?
4Thank Dzul B
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear Dzul B, Your feedback is very much appreciated, thank you! I am glad to hear you were able to find time to enjoy our beach and amenities during your business trip. We hope that you had a productive meeting, and that we will be able to welcome you back for a vacation soon. On behalf of the Ladies and...

Florida
Reviewed 3 November 2014

From the airport pick up, through check in, in room breakfast, lunches by the pool, SPA, transportation back to the airport EVERYTHING was as expected and advertised - TOP NOTCH. Even working on the building entrance by the pool would not at all spoil the joy of my stay. The view is gorgeous, room and all facilities spotless clean and...

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1Thank apatahunga
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear apatahunga, Thank you very much for sharing such a lovely review with us! It was a delight to read your compliments and I am thrilled to hear your visit exceeded expectations from start to finish. I look forward to welcoming you back very soon. Sincerely, Marc Langevin General Manager The Ritz-Carlton, Grand Cayman

Longview, Texas
Reviewed 29 October 2014

A friend took to me to Cayman for my birthday and what a great time. The Ritz put on the ritz for me. They made my day so special. I love those folks. Great door man. My favorite is PEPE he is such a great guy.

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2Thank byedo
Reviewed 28 October 2014

We just returned last week from our week long stay at the BEAUTIFUL Ritz-Carlton Grand Cayman. For those who currently have reservations at this resort put your mind at ease, there are not enough words to adequately describe the BREATHTAKING BEAUTY OF THE RESORT & BEACH AS WELL AS THE IMPECCABLE SERVICE & ATTENTION TO DETAIL PROVIDED BY THE WONDERFUL...

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4Thank EllieJane1228
East Lansing, MI
Reviewed 23 October 2014

We recently spent 6 nights at the Ritz Carlton - from the moment you check in, to the time you leave, the staff is there to make sure your vacation is the best it can be. They are incredibly friendly and helpful - the pool and cabana staff make sure you are taken care of all day long - even...

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Helpful?
Thank MaryGMi
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear MaryGMi, Thank you very much for celebrating your 35th anniversary with us -- congratulations! It is a tremendous honor to commemorate such special occasions with our guests, and I enjoyed reading your comments about our Ladies and Gentlemen. During your next visit, I hope you are able to enjoy more of our signature dining experiences including Blue by Eric...

Toronto, Canada
Reviewed 23 October 2014

Stayed in $1000USD/night room for a week. The food was pretty crappy and there were only 2 restaurants on the property to choose from...not a close walk to more choices. Pools are small and strangely designed. Not great for anything but jumping in and out, or standing by the pool edge getting drunk. Layout of property is actually ugly...not enough...

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1Thank avrahamlosthissheep
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear avrahamlosthissheep, I am very sorry you were dissatisfied with your vacation experience. I would like to discuss your review in further detail as you mention Eagle Beach, a popular destination on the island of Aruba, and our resort is located on Grand Cayman in the Cayman Islands. Your feedback is important to all of us in the Caribbean &...

St Michaels
Reviewed 22 October 2014

We recently returned from a 7 day stay at the Ritz Carlton, and while simply every aspect of the resort was 5 star, what impressed us most was the incredible level of service. From the front desk to the concierge, to the bellmen, the pool hands, the waiters and waitresses, on down to the housekeepers and maintenance staff, we never...

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Helpful?
Thank phillytraveldoc
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear phillytraveldoc, Your review was wonderful to read and I cannot wait to share your feedback with our dedicated Ladies and Gentlemen. We are genuinely committed to offering our guests the finest service, which I am pleased to read you experienced throughout your visit with us. I would also like to thank you for your compliments about our resort design,...

Seattle
Reviewed 21 October 2014

My wife and I honeymooned here last month. It was the best experience I've had. I travel a lot for work, and have stayed at the Ritz-Carlton Osaka before, which helped make the choice to honeymoon at a Ritz easy. My experience with this brand is unequivocal. Every want or need is addressed without pause. Though our 10 day stay...

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2Thank SnyderFlyer
Marc_Langevin, General Manager at The Ritz-Carlton, Grand Cayman, responded to this review

Dear SnyderFlyer, It was such a pleasure to celebrate with you, and thank you very much for sharing such a wonderful review of our resort. Our Ladies and Gentlemen take so much pride in their commitment to offer the finest service to our guests and I look forward to sharing your compliments. We hope to celebrate many more special occasions...

Houston
Reviewed 21 October 2014

We stayed for seven nights in a two bedroom residence (rooms 290 and 288). Of course the accommodations where par-none and the service was the same. Whether it was at the pool, the beach, the water sports, the maids or downstairs, they were all great. Extremely friendly. The only complaints was the cost of eating. It was much higher than...

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Helpful?
Thank keepgoingandgoing
Longmont, Colorado
Reviewed 19 October 2014

We stayed at this resort for 6 days back in July and this hotel lived up to the Ritz Carlton standard. The staff did every thing they could to stay one step ahead of you and to anticipate your needs. The rooms were clean, the floors were clean, the pool area was clean and the beach was clean and tidy!...

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1Thank ColoradoBuffaloes02

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover The Ritz-Carlton, Grand Cayman, a luxury two-tower resort where sparkling blue waters blend seamlessly with the sand and sky to create your perfect Caribbean oasis. Located on an archipelago of three picturesque islands, our Cayman Islands resort offers a breathtaking location unlike anywhere else on earth. From the white sands of Seven Mile Beach to world-renowned restaurants including Blue, by renowned seafood chef Eric Ripert, The Ritz-Carlton, Grand Cayman luxury resort offers guests an unforgettable escape from the everyday. With a resort side including resort and garden view rooms and an ocean side for ocean view rooms the property runs from sound to sea. Residential towers are located on the ocean side. ... more   less 

Additional Information about The Ritz-Carlton, Grand Cayman

Address: West Bay Road, Seven Mile Beach KY1-1209, Grand Cayman
Region: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Price Range: ₹ 34,325 - ₹ 1,42,867 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Grand Cayman 5*
Number of rooms: 365
Reservation Options:
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Also Known As:
Ritz-Carlton Grand Cayman Hotel Seven Mile Beach
Grand Cayman Ritz Carlton
Ritz Seven Mile Beach
Seven Mile Beach Ritz-Carlton
The Ritz-Carlton, Grand Cayman Caribbean - Cayman Islands
Hotel Style:
#1 Romantic Hotel in Seven Mile Beach
#1 Top resorts Hotel in Seven Mile Beach
#1 Business Hotel in Seven Mile Beach
#2 Spa Hotel in Seven Mile Beach
#2 Family Hotel in Seven Mile Beach
#3 Luxury Hotel in Seven Mile Beach
#3 On the Beach Hotel in Seven Mile Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Grand Cayman staff and other travellers.
109 questions
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Questions? Get answers from The Ritz-Carlton, Grand Cayman staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay in the beach side of the hotel”
 of 5 bubbles J7886ULjasonb, 23 Mar 2017 | Read review
“Stay on the side not on the beach..it's quieter.”
 of 5 bubbles wicky36, 18 Mar 2017 | Read review
“Resort Tower is FAR from ocean. Ocean Tower rooms have nice views, but WAY overpriced.”
 of 5 bubbles TessW621, 15 Mar 2017 | Read review
“The ocean tower is worth it”
 of 5 bubbles Nhcouple090909, 7 Mar 2017 | Read review
“Ocean side rooms are much more convenient and ground floor gives direct access to beach and pool”
 of 5 bubbles SimonCaines, 5 Mar 2017 | Read review
5 of 5