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The Ritz-Carlton, Grand Cayman

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2,429 Reviews from our TripAdvisor Community

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Showing 2,372: English reviews
Reviewed yesterday NEWvia mobile

We have been told for years to come to the Caymans. We decided to switch from the Marriott to the Ritz and we are glad we did! If you stay at Ritz properties often like we do then you are accustom to the level of service that you get when you stay at a Ritz. This place doesn't disappoint. The...

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Helpful?
2Thank Jennifer F
Charlotte
Reviewed 2 days ago NEW

Spent 6 days at the Ritz in Grand Cayman. Property and hotel are amazing. Beautiful property. Great restaurants, service and amenities. However, be prepared to walk as the property is very large. Thee beach is very nice but also very crowded. Had to hit beach at 8am to obtain front row beach chairs. The fitness center is amazing. This was...

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Thank gwstephan
Swainton, New Jersey
Reviewed 2 days ago NEW

From the time you arrive to the time you leave, you are spoiled, pampered, recognized and served like never before. I have travelled over 3 million miles to every state in the US, every continent except Antarctica and countless countries staying at good and bad hotels but my experience at the Ritz Grand Cayman has always been excellent. I am...

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1Thank D263RWjackc
Cape Elizabeth, Maine
Reviewed 3 days ago NEW

Staff was very attentive, all smiled, looked you in the eye and used your name. They also anticipated my needs. I went to the front desk to ask for a late checkout since I was flying out late in the PM and before I asked for an additional one hour the desk clerk offered up two hours.

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Thank dennislD9574XW
Hamilton, Canada
Reviewed 3 days ago NEW

I landed on the beach having spent the day diving with Pirate Divers. It was very exciting to be dropped off in the warm turquoise Caribbean waters. Unfortunately, this seemed to put me in a different guest category because I waited 10 minutes or so for towel service. I actually thought I would not get served, but figured if I...

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1Thank S8062FZheatherd
Chester, New York
Reviewed 4 days ago NEW

I thought I wrote this review in August but as it did not appear here I will repost. This is a very nice property with very good service. We had 2 oceanfront rooms with club access and the club is worth it if you like to eat and drink all day. The food varies daily and the club staff are...

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1Thank Richard D
Mooresville, North Carolina
Reviewed 5 days ago NEW

Excellent hotel and service was fabulous. I would recommend this hotel and island to anyone and will return. One of the nicest Ritz carltons also. The rooms and food are wonderful. I want to try to come back very soon😀

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1Thank hollybX2898OK
Reviewed 6 days ago NEW

You check into the most elaborate, finest hotel you may stay in your life here. I have stayed at the Waldorf in NYC and even that cannot compare. The housekeeping/cleanlieness is noticeably perfect, and so is the rest of the service I received. The beach and pools are truly second to none in the world. I truly do not understand...

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2Thank Scott S
Atlanta, Georgia
Reviewed 6 days ago NEW

The experience was good, However the pool men were not very game on, Attitude was spotty from staffer to staffer. With that said, It was mostly the service part of the trip No sense of urgency or concern on drinks & food. Got a few no problems Instead of my Pleasure

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2Thank X3165SYrandym
Houston
Reviewed 6 days ago NEW

Sadly, our week stay at the Ritz just ended. Fortunately, the experience will be one I won't soon forget. We arrived the day after Thanksgiving to celebrate my 40th birthday. From the moment of our arrival, each experience - welcome champagne for my birthday, a personalized cake in our oceanfront room and the personalized service - made it obvious this...

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2Thank rromano2014

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
Official Description (provided by the hotel)
Discover The Ritz-Carlton, Grand Cayman, a luxury two-tower resort where sparkling blue waters blend seamlessly with the sand and sky to create your perfect Caribbean oasis. Located on an archipelago of three picturesque islands, our Cayman Islands resort offers a breathtaking location unlike anywhere else on earth. From the white sands of Seven Mile Beach to world-renowned restaurants including Blue, by renowned seafood chef Eric Ripert, The Ritz-Carlton, Grand Cayman luxury resort offers guests an unforgettable escape from the everyday. With a resort side including resort and garden view rooms and an ocean side for ocean view rooms the property runs from sound to sea. Residential towers are located on the ocean side. ... more   less 

Additional Information about The Ritz-Carlton, Grand Cayman

Address: West Bay Road, Seven Mile Beach KY1-1209, Grand Cayman
Region: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Price Range: ₹ 36,142 - ₹ 1,48,900 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Grand Cayman 5*
Number of rooms: 365
Reservation Options:
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Also Known As:
Ritz-Carlton Grand Cayman Hotel Seven Mile Beach
Grand Cayman Ritz Carlton
Ritz Seven Mile Beach
Seven Mile Beach Ritz-Carlton
The Ritz-Carlton, Grand Cayman Caribbean - Cayman Islands
Hotel Style:
#1 Spa Hotel in Seven Mile Beach
#1 Romantic Hotel in Seven Mile Beach
#1 Top resorts Hotel in Seven Mile Beach
#1 Business Hotel in Seven Mile Beach
#2 On the Beach Hotel in Seven Mile Beach
#2 Family Hotel in Seven Mile Beach
#2 Luxury Hotel in Seven Mile Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Grand Cayman staff and other travellers.
84 questions
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Questions? Get answers from The Ritz-Carlton, Grand Cayman staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Oceanfront was fabulous. Standard rooms are lagoon side but closest to kids waterpark”
 of 5 bubbles rromano2014, 3 Dec 2016 | Read review
“Ocean front and rooms are desirable. If staying on resort side the 4th or 5th floor is the quietest.”
 of 5 bubbles katiemaibach, 2 Dec 2016 | Read review
“Make sure you request Oceanfront rooms. Otherwise it's a long walk from the lagoon side to the beach.”
 of 5 bubbles 291jennyr, 27 Nov 2016 | Read review
“Ocean View is a Must. Standard rooms look over kids pool and golf course.”
 of 5 bubbles 412bubbas, 16 Nov 2016 | Read review
“Oceanfront rooms are by far the best. Avoid resort view if you don't want to have a long walk to the beach everyday.”
 of 5 bubbles Traveler40St.Louis, 3 Nov 2016 | Read review
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