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The Westin Grand Cayman Seven Mile Beach Resort & Spa

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The Westin Grand Cayman Seven Mile Beach Resort & Spa
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43 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Grand Cayman Seven Mile Beach Resort & Spa
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Showing 43: English reviews
Bethesda, Maryland
Reviewed 1 week ago

The Westin is in a fantastic location, in the middle of everything you want and need. Every one in the hotel super friendly and helpful. The new lobby is beautiful, can't wait to see the hotel when they redo the rooms.

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Helpful?
Thank sunshine7924
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

Your excellent review of our property has made our day, thank you! It’s very flattering to read that you loved our fresh new look and that our staff’s service left you with such a positive impression. Thank you, and it would be our pleasure to welcome you back to the Westin Grand Cayman Seven Mile Beach Resort & Spa!

Mexico City, Mexico
Reviewed 1 week ago via mobile

A great hotel nicely renovated. Beach location is superb. New Year's Eve dinner was great by the beach and fun entertainment. Employees tried to accommodate all of our requests. Dinner in Beach House is a MUST! Amazing cuisine and service.

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Helpful?
1Thank Patsolano
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

What a wonderful way to ring in 2017! Thank you for choosing the Westin Grand Cayman Seven Mile Beach Resort & Spa for your vacation, and we're so happy your New Year's Eve was amazing. We hope a resolution was made to travel more because we'd love to see you again in Grand Cayman!

Toronto, Canada
Reviewed 1 week ago via mobile

We stayed at this resort for one week (February, 2016). The balcony of our room overlooked both pool and ocean and was terrific. Our room was comfortable and the hotel was beach elegant-we felt equally comfortable walking through the hotel in bathing suit or in evening wear. The hotel is within walking distance of fabulous restaurants and we enjoyed walking...

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Helpful?
Thank Anne-Marie E
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

We are so glad to have had the opportunity to welcome you to the Westin Grand Cayman Seven Mile Beach Resort & Spa! Nothing pleases us more than knowing your days were spent enjoying the white sands and crystal clear water of the Seven Mile Beach! We are grateful you have shared your vacation photos and appreciation for our resort...

New York City, New York
Reviewed 1 week ago via mobile

Pool unclean. Shower had very limited hot water. Slow and sometimes surly service (with some exceptions who were very good). Understaffed at the bars and restaurants and at the beach. Will go to a different hotel next time.

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Helpful?
1Thank JonLCrisp963
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

It is never our intent for guests to leave feeling disappointed in any way and we are very sorry to read that you felt this way. We value your feedback and will use this an opportunity to strengthen our commitment to providing excellent service to our guests. One day we hope that you will reconsider and give us another chance...

A TripAdvisor Member
Level Contributor
33 reviews
20 hotel reviews
41 helpful votes
Reviewed 1 week ago via mobile

We loved this hotel and would highly recommend it.  This is our first Starwood trip since the Marriott integration and of the 3 properties available , I think this has the best blend of the three.  If you can splurge for the Ritz that's obviously available , but the Westin (next door) is a great alternative.  The outdoor space is...

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Helpful?
1Thank A TripAdvisor Member
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

Your five-star review and recommendation mean the world to us, thank you! It was wonderful to read that you enjoyed the beauty of our property and our spectacular ocean view. Thank you so much for taking the time to share your positive experience with us. It would be a pleasure to welcome you back to the Westin Grand Cayman Seven...

New York
Reviewed 2 weeks ago via mobile

The hotel and amenities are comfortable and convenient and the beach is spectacular, but the service at this hotel was abominable: The concierge was often absent or just "forgot" to make dinner reservations, without bothering to inform us, the front desk was overwhelmed with a near-constant line of waiting guests, the Red Sail attendant told me she had "no idea"...

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Helpful?
3Thank familytravelers100
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

Guest satisfaction is always our number one goal, and it's truly disheartening to read that your experience missed the mark on ensuring you that. Please accept our sincere apologies for any frustrations you have endured during your stay and know that your feedback will be addressed with our team. It's our hope that you will give us another opportunity to...

Saint Louis, Missouri
Reviewed 2 weeks ago via mobile

Stayed at Westin for 5 days. Newly updated property and great ocean view from lobby and rooms. Hotel was fine and the whole reservation desk staff and front doorman did an exceptional job each and every day. They all were a delight! The restaurant waiters and bar tenders were sub par and really did not serve the clientele. Had to...

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Helpful?
5Thank Nightline
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

While we were pleased to read you enjoyed our newly renovated property, it concerned us to read your feedback regarding our wait staff. Rest assured that your comment will be addressed with our team to ensure we are providing the utmost in care to each guest we welcome. Thank you for taking the time to let us know. It's our...

Upper Montclair
Reviewed 2 weeks ago

The beach was amazing and the water was so warm and calm. It has a Red Sail right on premises which is a big plus as people from all the other hotels and condos need to come to the Westin to book water activities. I did not give the resort 5 stars because there were some issues. The pool water...

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Helpful?
2Thank Elgltd
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

We value your feedback and appreciate knowing that you enjoyed your vacation at The Westin Grand Cayman Seven Mile Beach Resort & Spa! While we're pleased you loved our location on Seven Mile Beach and appreciated having Red Sail Sports right at your fingertips, we apologize for the aspects of your stay that didn't run as smooth as it should...

Duxbury, Massachusetts
Reviewed 2 weeks ago

Overall a great visit to Cayman. The Westin's renovations were completed by the time we arrived on December 26th. The new lobby is terrific with HUGE floor to ceiling windows allowing you to view the pool and beach beyond. A much improved first impression. We had dinner at the Beach House one night and it is superb. We sat outside...

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Helpful?
1Thank DuxTraveler
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

We are delighted you enjoyed our new look! It certainly sounds like you fully enjoyed your family vacation and loved being on the best stretch of the Seven Mile Beach! Thank you for taking the time to share your positive experience with us. We hope to see you all again soon at the Westin Grand Cayman Seven Mile Beach Resort...

Reviewed 2 weeks ago

I have been visiting Grand Cayman for years. I love the place and the beach but most importantly the ocean. We stayed at the westin because our children our older and we anted 2 rooms but not 1300 a night that we paid at the Ritz. The Westin is NOT THE RITZ!!! There are some great amenities: My children. Feel....

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Helpful?
Thank Cindy C
WestinGrandCayman, General Manager at The Westin Grand Cayman Seven Mile Beach Resort & Spa, responded to this review

Happy family sounds like a win! Thank you, Cindy, for sharing your feedback from your recent stay, it was great having you all here. We are flattered by your compliments for our hard-working staff. Everyone here is committed to ensuring our guests' time is a special one! We would love to welcome you back to the Westin Grand Cayman Seven...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Grand Cayman fronting the famous beach, guests at the Westin Grand Cayman Seven Mile Beach Resort & Spa can enjoy scuba diving, shopping, or just relaxing on their getaway. ... more   less 

Additional Information about The Westin Grand Cayman Seven Mile Beach Resort & Spa

Address: PO Box 30620, Seven Mile Beach, Grand Cayman (Formerly Westin Casuarina)
Region: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Price Range: ₹ 29,139 - ₹ 51,198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Grand Cayman Seven Mile Beach Resort & Spa 4*
Number of rooms: 343
Reservation Options:
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Also Known As:
The Westin Casuarina Resort And Spa, Grand Cayman
The Westin Casuarina Resort & Spa, Grand Cayman Hotel Seven Mile Beach
Westin Casuarina Resort Grand Cayman
Westin Seven Mile Beach
Seven Mile Beach Westin
Westin Grand Cayman
The Westin Grand Cayman Seven Mile Beach Resort & Spa Caribbean - Cayman Islands
Hotel Style:
#4 Spa Hotel in Seven Mile Beach
#4 Business Hotel in Seven Mile Beach
#4 Top resorts Hotel in Seven Mile Beach
#5 Luxury Hotel in Seven Mile Beach
#5 On the Beach Hotel in Seven Mile Beach
#6 Family Hotel in Seven Mile Beach
#6 Romantic Hotel in Seven Mile Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Grand Cayman Seven Mile Beach Resort & Spa staff and other travellers.
82 questions
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Questions? Get answers from The Westin Grand Cayman Seven Mile Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Ocean/pool view to view sunset.”
  • spectacular sunsets
 of 5 bubbles saundrap2013, 19 Jan 2017 | Read review
“Direct ocean view was very nice”
 of 5 bubbles BigDaddyOG, 16 Jan 2017 | Read review
“We booked as a Jet Blue getaway, and found that the room that came with the package (noaaditional charge) was great.”
 of 5 bubbles TravelteamCT, 16 Jan 2017 | Read review
“Definitely want high floor and ocean or partial ocean view balcony”
 of 5 bubbles liaa456, 2 Jan 2017 | Read review
“The restaurants are not good, therefore I suggest to eat the majority of meals at the poolside restaurant.”
 of 5 bubbles BackC08, 31 Dec 2016 | Read review
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