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Sugar Mill Hotel

5.8 km from Tortola centre
  • Free Wifi
  • Pool
  • Restaurant
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1 room, 2 adults, 0 children
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| Apple Bay, Tortola
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583 Reviews from our TripAdvisor Community

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Showing 577: English reviews
Boston, Massachusetts
Reviewed 2 days ago NEW

We were fortunate enough to spend 7 days at Sugar Mill. My wife and I cannot say enough about the wonderful treatment we received from the entire staff. Mary and Dennis made us feel as if we were guests in their home and the staff were always available to help with any questions or needs. Sharon, always smiling, never seems...

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1Thank Capcodder
Reviewed 4 days ago NEW

My husband and I just returned from the most spectacular vacation of our lives. We were fortunate enough to spend 7 nights at the Sugar Mill Hotel celebrating a 50th Birthday. Dennis and Mary are delightful owners offering a truely intimate island experience, not just a stay. With only 24 rooms, there is plenty of space at a small but...

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1Thank Jonell C
Miami, Florida
Reviewed 6 days ago NEW

We stayed here for 3 nights in January. The pool side suite was nice and the bed was very comfortable. Outdoor shower great but it is very close to your neighbour in the next suite!. Overall a nice stay but unfortunately marred by our waiter one night asking for an additional gratuity when the restaurant already include it in your...

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Thank AdeleOZ
sugarmillbvi, Sugar Mill Team at Sugar Mill Hotel, responded to this review

Thank you for your review. Glad you enjoyed our hotel. Obviously our waiter went over the top in his pursuit of tips and we will ensure that this is addressed. The email address we had was compromised and swamped with with thousands of spam messages making it unusable. So your emails may have gotten lost amongst them. We did immediately...

New York City, New York
Reviewed 1 week ago via mobile

Let me start by saying I'm not one to write many reviews, but I felt compelled to write this one. The Sugar Mill Hotel is the most welcoming place that my wife and I have been to by far(and we've been all over the world). The staff goes above and beyond in every way. From day one you're made to...

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1Thank Derrek S
Holliston, Massachusetts
Reviewed 2 weeks ago

Charming resort, delicious food, delightful people, gem of an island, and great weather...great value. Dennis' tour of the island and champagne lunch on the beach was interesting. The people genuinely care about you having a good visit. Many thanks for a wonderful week!

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Thank AnnAHollistonMA
charleston,sc
Reviewed 3 weeks ago via mobile

I choose to spend my 60th Birthday at the Sugar Mill, it exceeded my expectations. I wanted a small resort that was all inclusive, but I didn't want to settle for mediocrity. Everything was top shelf including the fabulous food, the staff was attentive, and the owners Mary and Dennis are delightful. They genuinely want you to have a memorable...

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1Thank blueblood15
Charleston, South Carolina
Reviewed 3 weeks ago

Sugar Mill We celebrated our 25th with a week at the Sugar Mill. On the plane ride home we were trying to figure out when we could get back there. It was one of the best trips we have taken. Owners' Mary and Dennis guide an experienced and dedicated staff of 30 who go out of their way to make...

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Thank _jamcalisteriii
London, United Kingdom
Reviewed 3 weeks ago

I rarely write hotel reviews, but this hotel deserves the effort. From the warm welcome, to the excellent food and then the high levels of individual care and attention, this hotel is head and shoulders over others we have stayed in on Tortola. The restaurant is really superb. By any international standards: top quality ingredients and an excellent, imaginative chef....

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1Thank JAHLONDONUK
Reviewed 3 weeks ago

We just returned from a wonderful stay at the Sugar Mill. I highly recommend it if you are staying on Tortola, and particularly if you are dining on Tortola. Here is everything you need to know: Rooms: Well-equipped, spacious, and comfortable. Our room was upstairs, giving us a great view of the beautiful blue water and Jost Van Dyke in...

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1Thank David L
Dorset, Vermont
Reviewed 3 weeks ago

The hotel is right on the north shore of Tortola with wonderful sunset views from the beach. The staff was universally warm and as helpful as they could be. The hotel, fashioned from an abandoned sugar mill, was charming, and its restaurant quite good. This is not a cookie-cutter luxury resort; rather, a lodging with character and West Indian allure....

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2Thank steve12052017

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
A sea side boutique hotel with a world standard restaurant. Set amid lush tropical surroundings, the Sugar Mill is the perfect place to relax and enjoy the beautiful British Virgin Islands. All our rooms have balconies or terraces and panoramic sea views. From January 2016 our refurbished rooms will include free wi fi, refrigerators, safes, dressing gowns and slippers, iron and board, hairdryers, flat screen TVs , mobile device charging points, luxurious new european bedding and new tropical designer furniture. We have on site the BVI's Number One fine dining restaurant offering fresh lobsters, succulent steaks, crispy belly pork, rack of lamp, scallops in champagne sauce and other mouth watering fare served in the dining room which has been restored from the Rum House of a 400 year old sugar mill. We also have a casual beach restaurant right alongside the hotel. Our small secluded beach offers luxurious loungers and umbrellas with bar and snack service right at your bedside. Alternatively our fresh water circular pool is set among swaying palm trees with a help your self honour bar. Check out our new for 2016 our Five Star All Inclusive option. Everything you need for a perfect vacation at one fixed price. ... more   less 

Additional Information about Sugar Mill Hotel

Address: | Apple Bay, Tortola
Region: Caribbean > British Virgin Islands > Tortola
Price Range: ₹ 21,036 - ₹ 31,790 (Based on Average Rates for a Standard Room)
Number of rooms: 24
Reservation Options:
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Also Known As:
Sugar Mill Tortola
Hotel Sugar Mill
Sugar Mill Hotel Tortola, British Virgin Islands
Hotel Style:
#1 Spa Hotel in Tortola
#2 On the Beach Hotel in Tortola
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Questions & Answers

Here's what travellers have asked, with answers from Sugar Mill Hotel staff and other travellers.
26 questions
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Questions? Get answers from Sugar Mill Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 133 (Deluxe Unit); the view is worth the slightly steep climb up a path to your room. Should be in decent physical condition.”
 of 5 bubbles jonellc2016, 15 Feb 2017 | Read review
“106 is my Fav!”
 of 5 bubbles jackstabach, 15 Jan 2017 | Read review
“All room have great views.”
 of 5 bubbles greenehardshell, 19 Dec 2016 | Read review
“All rooms appear to have extraordinary views”
 of 5 bubbles jodig628, 15 Dec 2016 | Read review
“Every room has a view.”
 of 5 bubbles sgreene55, 14 Dec 2016 | Read review
5 of 5