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24/12/2017 25/12/2017
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    Grand Case Beach Club

    21 Rue de Petite Place, Grand Case 97150, St Martin / St Maarten
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    24/12/2017 25/12/2017
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    Traveller (2008)
    Room & Suite (680)
    Pool & Beach (340)
    Overview
    • Excellent69%
    • Very good25%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “sunset cafe” (527 reviews)
    “creole rock” (100 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Accessible rooms
    Laundry Service
    Tennis Court
    Self-Serve Laundry
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (1,818)
    Traveller rating
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    1 - 5 of 1,684 reviews

    Reviewed 6 days ago

    We were greeted with "would you like red or white wine?" Cool. We had a second floor balcony overlooking the beach. Every morning we would sit with breakfast and feed the birds jelly. The room was spacious, with a small kitchen with full size refrigerator....More

    Thank Detox01
    Reviewed 26 October 2017

    Visiting with friends for a few days then on to St Barts. Very friendly staff,really relaxing didn't seem to busy which is was nice,food pretty good from the bar you have a great view of the bay etc. Think good for families as the beach...More

    3  Thank David H
    Reviewed 25 September 2017

    We had a garden room and would have upgraded to a ocean view with a loft but there were none left. We did not like the garden view room cuz it faced the cement wall. When going on vacation to the sea or ocean that...More

    1  Thank Rodina K
    Response from Stephen W, General Manager at Grand Case Beach ClubResponded 14 October 2017

    Thank you so much for your review, and to all the others that have, over the years let us know that we were (or were not) on the right track. We are now facing the greatest challenge in our 41 years of business, that being...More

    Reviewed 23 September 2017

    We spent a week at the Grand Case Beach Club in August 2016 (late review I know!) and it was absolutely amazing! Our room was a 2 story "townhouse" type room and was perfect! Lower level had a small kitchen and sitting room up a...More

    Thank jjones1207
    Reviewed 11 September 2017

    Our whole family of 10 went ten years later. We feel in love with it, the staff, the Sunset Grill, Scooby Do, George and Ginger. We are so sorry about the hurricane and the destruction it has caused the village of Grand Case, GCBC and...More

    2  Thank south913
    Response from Stephen W, General Manager at Grand Case Beach ClubResponded 14 October 2017

    Your review is all the more poignant now! Though wallops by Irma, the spirit which made us what we were(and are) is undamaged and as strong as ever. Just watch us, we will be here and ready before you know it,

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$ 243 - US$ 383 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 71
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Hotwire, Travelocity, TripOnline SA, getaroom.com and Cancelon so you can book your Grand Case Beach Club reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • St Martin / St Maarten >
    • Saint-Martin >
    • Grand Case
    • Also Known As
    • Grand Case Beach Club Hotel Grand Case ,
    • Grand Case Beach Hotel
    Add Photo Photos
    Traveller (2008)
    Room & Suite (680)
    Pool & Beach (340)
    Dining (136)
    Hotel & Grounds (1225)
    Bathroom (19)
    Family and Play Areas (5)
    Business Centre & Event Rooms (1)
    Nearby
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    Ask a question
    Questions & Answers
    Debra F
    19 October 2017|
    AnswerShow all 5 answers
    Response from Holland H | Reviewed this property |
    if you look on their website you can find updates...you WILL get your deposit back...I wouldn't stress on that.
    0
    Votes
    Google Translation
    jkellybrown
    9 September 2017|
    AnswerShow all 5 answers
    Response from Stephen W | Property representative |
    We, and the island sustained a heavy hit. We are currently closed and will anticipate opening in 2018. Please look at our Facebook page. Thanks!
    0
    Votes
    Dave B
    Miss C. (review of June 27, 2017) - We had virtually the exact same experience as you did at their extraordinarily misleading website. The management and staff were horrific to deal with and we also left to go to the Westin, thank goodness. Don't let Stephen W., the manager with an attitude, intimidate or mislead you. He and the staff need a serious lesson on how to treat their guests and manage a hotel. His flippant and sarcastic responses to anyone who dares to challenge his management acumen are indicative of what is really going on under the surface at this place. Were you verbally abused as well? Because we are still considering notifying the board of the unit holders association and filing a formal complaint over how horribly we were treated and then ignored and ultimately ridiculed by one Mr. Stephen W who apparently never learned the first golden rule of customer service, but instead choses to blame the customer for his own shortcomings. Please respond. Thank you.
    6 September 2017|
    AnswerShow all 7 answers
    Response from Kozwife1 | Reviewed this property |
    We've never had anything less than an excellent stay. I've never experienced a perfect vacation, but our time at the GCBC comes pretty close. Though we've never met the manager, our email exchanges with him have been... More
    0
    Votes
    Room Tips
    "Second floor for better views"
    Read review
    "Ground floor room facing ocean good you get a nice little patio area"
    Read review
    "Choose a room with an ocean wiew"
    Read review
    "Most rooms upgraded/redone. Make sure to get one of these. Preferable with the view of the water."
    Read review
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