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Simpson Bay Resort & Marina

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Simpson Bay Resort & Marina
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1,068 Reviews from our TripAdvisor Community

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There are newer reviews for Simpson Bay Resort & Marina
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Showing 930: English reviews
Washington DC, District of Columbia
Reviewed 29 June 2016 via mobile

I booked through an online hotel service and got a steal of a deal. I was in a completely renovated spacious room with a view of the bay and pools. Check in was efficient. However, my room wasn't ready when I arrive early and it was difficult to track down the concierge to hold my bags. There is a very...

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Helpful?
Thank sewingone
Gerardo G, Online Reputation Manager at Simpson Bay Resort & Marina, responded to this review

Dear Guest, Thank you for sharing your comments with us and the community. We appreciate your trust and welcome you to our family of satisfied and much valued guests. Our success comes from the continuous faith in the excellence of our service, something we are committed to and would never sacrifice. That is why we will reinforce our housekeeping processes...

Houston, Texas
Reviewed 28 June 2016

We actually planned our trip to Saint Maarten after sitting through a timeshare presentation in Cancun and winning a 1 week vacation somewhere. We chose this island, and this resort was one of the few options listed. After doing some research, it seemed like a nice place to stay. The resort itself is a little dated, but so is everything...

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1Thank Rabia909
Gerardo G, Online Reputation Manager at Simpson Bay Resort & Marina, responded to this review

Dear Guest, Thank you for sharing your comments with us and the community and thank you so much for your feedback after your stay at our resort. We are delighted to hear that you had a pleasant stay with us. Thank you also for mentioning our friendly staff, we will pass on your compliments to them. On the other hand...

Reviewed 28 June 2016 via mobile

The trip was not planned for Simpson Bay Resort; however it turned out to be an exquisite and splendid last minute decision for short stay over prior to moving across to Anguilla. Had the opportunity to meet my village girl and receive services from a another country girl who shared my mum's family name. My friend was delighted to take...

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Helpful?
Thank Regieboy
Gerardo G, Online Reputation Manage at Simpson Bay Resort & Marina, responded to this review

Dear Guest, Thank you for sharing your comments with us and the community. It has been a pleasure serving you. Simpson Bay Resort & Marina takes pride in giving priority to their members and guests and looking after their needs. Quality and customer service are what distinguish us. We always strive to exceed our guests’ expectations and meet their requirements...

Atlanta, Georgia
Reviewed 24 June 2016 via mobile

We stayed near Simpson Bay Resort and while the property is very nice, we were stopped constantly by 2 guys at the edge of the property asking us to tour the resort and listen to the sales pitch. Since we scratched off 3 7s, we were his new best friend and won either 500, 1000 or an iPad. Plus we...

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Helpful?
3Thank Kerri N
Gerardo G, Online Reputation Manager at Simpson Bay Resort & Marina, responded to this review

Dear Kerri, Thank you very much for taking the time to share your experience. Your comments are vital for us to continue improving our accommodations and service. The situation that you mentioned with our resort tour have been brought to the attention of our management team and we are taking action in order to prevent any situation like this in...

Bremerton
Reviewed 22 June 2016 via mobile

It may be because we visited during a slow time, but they were super accommodating. We were able to check in early, got our room upgraded without asking, and we were given the Wi-Fi code without having to pay (it was advertised as $10 per day/$30 per week). The suite was great, but almost too large for 2 people. I...

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Helpful?
Thank Gabriela B
Gerardo G, Online Reputation Manager at Simpson Bay Resort & Marina, responded to this review

Dear Gabriela, Thank you for sharing your comments with us and the community. I want you to know that we truly enjoy serving you and feel honored to be your chosen resort for your recent trip to St.Maarten. Your trust is much appreciated, and we will do our very best to continue to meet your expectations. Your continued patronage and...

Boston, Massachusetts
Reviewed 22 June 2016

The resort is in a great location with many activities and dining options within walking distance. There is currently a lot of construction going on at the resort. Condo's and a pool are being re-done so it is noisy. I am sure the accommodations will be beautiful when completed. We did have a few of issues, particularly with the cleaning...

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2Thank barryfai2016
Gerardo G, Online Reputation Manager at Simpson Bay Resort & Marina, responded to this review

Dear Barry, Thank you for sharing your comments with us and the community. It has been a pleasure serving you and we feel so happy to know that you have a wonderful time with us. We appreciate your kind words about our resort. Simpson Bay Resort & Marina takes pride in giving priority to their guests and looking after their...

St. Maarten-St. Martin
Reviewed 22 June 2016

So we checked in and paid $40 for one week internet service. Upon check out they attempted to bill us the same $40 again. The girl at front desk asked if I had a receipt to "prove" that I paid. Fortunately, I did. When I produced the receipt, she seemed disappointed. She took it to the back "to show the...

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4Thank michelleandre2016
Gerardo G, Online Reputation Manager at Simpson Bay Resort & Marina, responded to this review

Dear Michelle, Thank you for sharing your comments with us and the community. Please let us apologize for the difficulties and inconvenience you experienced with the situation in reference to the Internet payment. We are in constant pursuit of perfection and are already working on solutions that will prevent similar problems from occurring in the future. Our process will be...

Columbia, South Carolina
Reviewed 22 June 2016 via mobile

We only were able to stay one night, but toured the entire resort and enjoyed the beautiful beach, beach bar, and big pool. Good family destination! Enjoyed the many restaurants . Didn't go to the Hollywood casino, maybe next time. If you go, enjoy the on resort restaurants and facilities. I was with my 15 year old niece and did...

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Helpful?
Thank Barbara R
Gerardo G, Online Reputation Manager at Simpson Bay Resort & Marina, responded to this review

Dear Barbara, Thank you for sharing your comments with us and the community. Let me take this opportunity to thank you for choosing Simpson Bay Resort & Marina for your recent trip to St.Maarten. We feel very happy that you had a comfortable stay at our resort for one night. We hope you can visit us for a whole week...

Chicago, Illinois
Reviewed 20 June 2016

I recently stayed for two nights and although I like the location and set up the hotel, with a lot of different places to eat, drink, or enjoy the sun .... but although friendly, the hotel staff is just not very forward thinking. The hotel is sprawling and was not very full when I checked in (off season) and yet...

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Helpful?
Thank PXG
Gerardo G, Online Reputation Manager at Simpson Bay Resort & Marina, responded to this review

Dear Guest, Thank you for sharing your feedback with us and the community. We deeply apologize for that and we are sorry that you were disappointed this time. We are always keen to act proactively and plan ahead. We will make everything in our power to make sure this won’t happen again. We value your trust and wish to retain...

Chicago, Illinois
Reviewed 19 June 2016

After we booked 2 rooms at this resort, I emailed the resort to confirm we had balconies. I was told by email that the rooms we booked did not have balconies, but did have a terrace. After arriving and checking in I was very disappointed to find out that our room had neither. All we had was a window. I...

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Helpful?
Thank vasserblue
Gerardo G, Online Reputation Manager at Simpson Bay Resort & Marina, responded to this review

Dear Guest, Thank you for sharing your comments with us and the community. I want you to know how much we enjoy serving you, every guest we welcome is a family member for us. Please accept our apologies for the rocky start of your vacation. I agree with you that it’s totally not acceptable; however, let us assure to you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Free Parking
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Casino and Gambling
  • Pool
  • Spa
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Nestled on a hillside overlooking Simpson Bay, one of the most popular spots on St. Maarten, Simpson Bay Resort & Marina is a peaceful Mediterranean-style holiday village offering comfortable suites and all the services guests could possibly need during their Caribbean vacation. With a sheltered private beach, five pools and colorful gardens full of bougainvillea, hibiscus and Allamanda, Simpson Bay Resort & Marina is a captivating island hideaway where you can enjoy the best family vacation ever. A varied activity program, tennis courts, a spa, water sports, dining and evening entertainment make it a favorite with visitors of all ages. ... more   less 

Additional Information about Simpson Bay Resort & Marina

Address: Billy Folly Road #37, Simpson Bay, St. Maarten-St. Martin
Region: Caribbean > St. Maarten-St. Martin > Sint Maarten > Simpson Bay
Price Range: ₹ 7,920 - ₹ 22,325 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Simpson Bay Resort & Marina 4*
Number of rooms: 342
Reservation Options:
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Also Known As:
Simpson Bay Resort And Marina
Simpson Bay Resort & Marina Hotel Simpson Bay
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Questions & Answers

Here's what travellers have asked, with answers from Simpson Bay Resort & Marina staff and other travellers.
107 questions
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Questions? Get answers from Simpson Bay Resort & Marina staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views are in the buildings at the tp off the resort, but will involve uphill walking. Waterfront views are well worth it.”
 of 5 bubbles michaelbQ3546UR, 9 Jan 2017 | Read review
“I didn't have a choice in rooms because it was a traded timeshare but it was excellent!”
 of 5 bubbles snakesye, 8 Jan 2017 | Read review
“All buildings or rooms are good”
 of 5 bubbles 82luv2travel, 27 Dec 2016 | Read review
“A sprawing property it can be a long walk to the beach.”
 of 5 bubbles 904stevens, 26 Dec 2016 | Read review
“Go with the main building overlooking Simpson Bay. Beautiful views!! Huge boats!”
 of 5 bubbles TheHolcomb10, 23 Dec 2016 | Read review
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