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Hotel Mercure Saint-Martin Marina & Spa

Traveller (591)
360
Panoramas (2)
Pool & Beach (153)
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (808)
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292 results
Traveller rating
137
91
30
15
19
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137
91
30
15
19
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All reviews palm trees saint martin manager owner nettle bay water sports sint marteen outdoor restaurant air france beautiful pool hit hard sandy ground lagoon view spent nights car rental beach towels grand case marigot
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1 - 5 of 292 reviews
Reviewed 1 week ago via mobile

We were so appalled by the state of this “4star” hotel that we initially contacted our booking agent to change our booking on the evening of our arrival. However, a change of room helped to persuade us to stay. Whilst we had a great deal...More

Date of stay: December 2018
Thank TrailBlazer627775
Response from Krystel A, Manager at Hotel Mercure Saint-Martin Marina & SpaResponded 1 week ago

Dear Sir, we had a long talk at the boutique with your wife regarding the hotel prior to your check out and I am very surprised to read such review. As you said your room was pleasant and confortable. For sure, construction noise can disturb...More

Reviewed 1 week ago

Holy catfish, I haven't seen such blatant use of misleading photos since online dating. Just because you had abs 10 yrs ago doesn't mean you should represent yourself as such in photos 50 pounds later. This hotel was unrecognizable when compared to the photos online....More

Date of stay: January 2019
Thank Christian S
Response from Krystel A, Manager at Hotel Mercure Saint-Martin Marina & SpaResponded 1 week ago

Dear Christian, while you came to the hotel, we were actually renovating our reception.i it was in a temporary small area for about 10 days. That didn't stop us for giving assistance to our guests. Our mattresses are the same as Hilton Hotels, made in...More

Reviewed 1 week ago

Hotel Mercure is an attractive well built hotel located on a bay with a large sandy area for sunning along the waterfront. The rooms are clean, very comfortable with AC, TV, WiFi, frig. and safes. They have a beautiful pool, small spa, dress shop and...More

Date of stay: January 2019
Thank stephen f
Response from Krystel A, Manager at Hotel Mercure Saint-Martin Marina & SpaResponded 1 week ago

Thank you very much Stephen for sharing on Tripadvisor your 9 days stay. Baie Rouge is a very special beach. As you said, St-Martin is an island to explore. The nicest beaches are close by the hotel! I hope to welcome you very soon in...More

Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
Date of stay: December 2018
Response from Krystel A, Manager at Hotel Mercure Saint-Martin Marina & SpaResponded 1 week ago

More

Reviewed 1 week ago via mobile

Make sure you do your research before booking! Read reviews to make sure you really wanna come here. We totally understand what Irma did to the Island, but that does not mean you are allowed to sell a lie. I am sure the resort will...More

Date of stay: December 2018
2  Thank 874robinj
Response from Krystel A, Propriétaire at Hotel Mercure Saint-Martin Marina & SpaResponded 1 week ago

Dear Robin, As you said yourself in your review, the resort will answer! Our reception is new and finished. We will be posting pictures on Tripadvisor shortly. Our new restaurant is very cosy and modern... not sure what you mean by shack. The beach is...More

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Questions & Answers
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Stay748732
19 November 2018|
Answer
Response from ianthomson | Reviewed this property |
Sorry. Not open yet (rooms and front desk are #1 priority) but you can enjoy jogging on the beach!
0
Votes
Mary C
11 November 2018|
AnswerShow all 3 answers
Response from Krystel A | Property representative |
Dear Mary, can you send us an email. We will share it with you!
1
Vote
578wendyg
6 November 2018|
Answer
Response from Krystel A | Property representative |
Dear Wendy, the hotel is on the French side, about 25 min from the port. You will discover fabulous beaches and gastronomy at hotel Mercure.
0
Votes
Google Translation
Room Tips
"Make sure you get room with pool/ water view and not facing the road."
LarryNY
3 weeks ago
Read review
"Ask for a room away from the construction noise...."
Nathhhh
15 Sep 2018
Read review
"Ask for a lagging view its amazing, calm and relaxing view"
marlons827
31 Jul 2018
Read review
"Try to get room with a view of the pool"
662edub
1 Mar 2018
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PRICE RANGE
US$ 153 - US$ 312 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure simson beach saint-martin hotel marigotmercure hotel marigotaccor hotel marigot
LOCATION
CaribbeanSt Martin / St MaartenSaint-MartinBaie Nettle
NUMBER OF ROOMS
130
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