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The Downtown Hotel

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109 Reviews from our TripAdvisor Community

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There are newer reviews for The Downtown Hotel
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Showing 93: English reviews
London, United Kingdom
Reviewed 11 December 2013

Staff members are all very helpful and friendly. In particular the lovely young lady Jonita is so helpful and she was always making sure that we were happy and well-looked after. The hotel location is great. Soufriere is the best place where to stay while in St Lucia. Other reviews are talking about beggers around the streets near the hotel....

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1Thank sarah c
Canada, Kentucky
Reviewed 5 June 2013

Looking for an inexpensive but enjoyable way to spend your vacation and experience the culture of Soufriere? The Downtown Hotel is the place to be! Its my second time staying at this hotel and I have no complaints. The customer service is superb. They are equipped with wealth of knowledge on the activities and different attractions that Soufriere offers. I...

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3Thank Suanne B
Reviewed 26 April 2013

Before we begin, let us tell you about us. We are a young Canadian couple who often camp out in the woods with bare minimum, so we are far from particular. All we expect from a hotel room is cleanliness. And for 96 $ US, in the off season, we were sorely disappointed. The first room we were given, had...

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2Thank PathsAbroad
travel041, Manager at The Downtown Hotel, responded to this review

Thank you taking time out to give a review as we appreciate constructive criticism in order to ensure that our guests expectations are not only met but exceeded. Let me start off by addressing your first issue, all of our rooms are furnished with 2 bath towels as well as toilet paper but we do apologize for this .We always...

Orlando, FL
Reviewed 9 April 2013

We wanted to spend one night in Soufriere before returning back to the US and did not want to spend a fortune on a resort. This hotel was good for what we needed even though less nice than what we expected. It is right in the middle of the town away from tourist areas but just a short driving distance...

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Thank Czech_couple_in_FL
winston-salem
Reviewed 8 April 2013

This hotel is well located between the local and international airports on St. Lucia in the Caribbean. It is not a tourist area but a true local's town. I spent a night there before and after a sailing cruise. I would not advise staying there unless you want a view into the local flavor of the island population. The hotel...

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1Thank jrmwvu
Prague
Reviewed 2 April 2013

We spent 7 remarkable days in St. Lucia thanks to the Downtown Hotel. Initially my wife and i were a bit skeptical about staying there but after we booked our stay the fun began. The location is ideal, right in the heart of Soufriere were there's easy access to everything local! The staff and service workers are very professional, delightful...

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1Thank MatejZ_13
Kingston, Canada
Reviewed 29 March 2013

The Downtown Hotel and staff were good. Had a little trouble with the airconditioner. Told the front desk and it was fixed. No proplem.The local resturants were interesting and the meals fine. Good breakfast and views at The Still SOUFRIER was the problem. I'll mention I'v been going to St Lucia for forty years. We were driving a rental car....

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3Thank islandcustom
Portland OR
Reviewed 26 March 2013

I booked this hotel for 5 nights this last week and got a few things to say: They use Marcus' taxi Service, he is seriously nice and so is the other driver that works for him (I forgot his name but was really great also) 1(758)287-7941 is his cell. $24 to ether beach and $60 to the volcano, gardens, and...

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1Thank Tim N
Atlanta, Georgia
Reviewed 22 March 2013

Don't book it! I won't be staying there ever again. The people were pleasant but that doesn't make up for the lack. (Low water pressure, no hot water in sink, phone not working in room, ALL lobby doors to hotel are locked after a certain time so you can't get out at 4am if you need to unless u knock...

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3Thank C C
Sutton, Quebec, Canada
Reviewed 3 March 2013

This was not 5 star but then again I was looking for a 5 star.the room was clean maybe not our standard beds were comfortable room was large had a great view of the ocean and the piton.only think I missed was a coffee perk,talking of coffee that was hard to find any where in soufriere St Lucian's are not...

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Thank Robert M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The hotel is nestled within an eclectic synergy of cultural heritage and pristine environmental collages know as Soufriere, branded as the gem of St. Lucia. The Downtown Hotel was not only designed to blend in with its natural and structural environment but also with the concept of ‘a home away home’ in mind. This concept is evident in our medley of 18 welcoming rooms, coupled with our cadre of personable employees and local people; world renowned for our hospitality. As we grew in the knowledge of you, our valued clientele, our design scheme was tailored to match your needs; have a look at your future accommodations: ... more   less 

Additional Information about The Downtown Hotel

Address: Bridge Street, Soufriere, St. Lucia
Region: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range: ₹ 4,775 - ₹ 6,549 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Downtown Hotel 2.5*
Number of rooms: 18
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Also Known As:
Downtown Hotel Soufrière
The Downtown Hotel St. Lucia/Soufriere
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Questions & Answers

Here's what travellers have asked, with answers from The Downtown Hotel staff and other travellers.
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Questions? Get answers from The Downtown Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Totally go for waterfront view!”
  • Can't guarantee the rainbow...
 of 5 bubbles AndyG723, 11 Dec 2016 | Read review
“Views on the west side cost extra, but worth it for one night.”
  • View from the west side
 of 5 bubbles Fe_Flyer, 4 Dec 2016 | Read review
“we loved the ocean view rooms and the southern most rooms seem quieter”
 of 5 bubbles Wellsville2012, 18 May 2016 | Read review
“Pay the extra for a ocean view, it will be money well spent”
  • View from balcony
 of 5 bubbles 967william99, 28 Feb 2016 | Read review
“Good choice for a brief stay in Soufrier”
 of 5 bubbles 754nataliyas, 22 Feb 2016 | Read review
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