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Boucan by Hotel Chocolat

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Traveller (727)
Dining (147)
Room & Suite (120)
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Overview
  • Excellent72%
  • Very good21%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“bar experience”(54 reviews)
“luxe lodge”(60 reviews)
“bar tour”(38 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
All hotel details
Additional information
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Reviews (536)
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376
110
24
11
3
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All reviewsbar experienceluxe lodgebar tourthe beancocoa nibspetit pitonrabot estateinfinity poolguest relations managerst luciasugar beachcocoa treesunset cruiseboutique hotelhotel's boatbeach shuttlechocolate treats
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51 - 55 of 524 reviews
Reviewed 27 August 2017

My and my newly wedded wife stayed at Boucan by Hotel Chocolat for our honeymoon in St Lucia. We were there between the13th and 22nd August 2017. When our taxi dropped us off at the plantation/resort - we were welcomed by the Boucan staff who...More

3  Thank diveshraval
Response from Judy B, Guest Relations Manager at Boucan by Hotel ChocolatResponded 7 September 2017

Thank you for such a wonderful detailed review it covers so much for future travaler to Boucan, and for mentioning the wifi, we try and offer a balance between still being in contact with the world but rightly so getting off the grid and relaxing.

Reviewed 26 August 2017 via mobile

We have been to this restaurant several times before on our trips to Saint Lucia, and every time enjoyed our experience very much. HOWEVER, this past experience was very disappointing to say the least! We were a party of 7, and the restaurant was completely...More

1  Thank Kendra G
Response from Judy B, Guest Relations Manager at Boucan by Hotel ChocolatResponded 7 September 2017

Thanks for your feedback which we all take very seriously, a review is in place to understand what went wrong this particular evening, which is very unlike us. Do come back again so we can show you that we are a friendly caring bunch we...More

Reviewed 18 July 2017 via mobile

We booked hotel chocolat as our last stop of our tour of St Lucia & thought we were saving the best till last. Arrival was a little unorganised as check in is done in the main restaurant and felt as if we weren't expected. However...More

Thank Riz D
Response from Judy B, Guest Relations Manager at Boucan by Hotel ChocolatResponded 27 July 2017

At Boucan it’s all about switching off and relaxing to the beat of ripening cacao pods. It’s all about getting close to nature. Hence we have open jalousie blinds to let the breezeway waft over you, with insect netting custom fitted around your hardwood four...More

Reviewed 12 July 2017

We were totally wowed by this resort the minute we stepped on the property! The breathtaking mountain view of the famous Pitons stood grandly before us in the open main lobby/ restaurant area, where we were promptly welcomed by resident manager Judy! Her warm and...More

Thank Linda D
Response from Judy B, Guest Relations Manager at Boucan by Hotel ChocolatResponded 19 July 2017

Thank you for such a beautiful and detailed review you managed to do so much, I am delighted that you were lucky enough to see the famous "green flash" not been witness by too many and the shout out to the boat crew for making...More

Reviewed 23 June 2017

Hotel chocolat at Boucan has been on wish list for some time. Right from the welcome hot chocolate and salted caramel chocolate cocktail, and a chat to the owner/manager Judy, it felt perfect. Wonderful food on every occasion, with so many touches related to cocoa...More

Thank Arun A
Response from Judy B, Guest Relations Manager at Boucan by Hotel ChocolatResponded 19 July 2017

Delighted we made it on your wish list and you were able experience so much during your stay, Cuthbert is our cocoa legend and had quite a following, we look forward to welcoming you back to stay - you have a baby cocoa tree that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$ 318 - US$ 630 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Soufriere
#5 Luxury Hotel in Soufriere
#6 Romantic Hotel in Soufriere
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$ 318 - US$ 630 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Soufriere
#5 Luxury Hotel in Soufriere
#6 Romantic Hotel in Soufriere
Room types
Non-Smoking Rooms, Suites
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Traveller (727)
Dining (147)
Room & Suite (120)
Pool & Beach (117)
Amenities (38)
Questions & Answers
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Joe H
25 May 2018|
AnswerShow all 2 answers
Response from ClaretBadger | Reviewed this property |
No air con, but tbh its not needed.
1
Vote
Siân-marie J
24 February 2018|
AnswerShow all 5 answers
Response from ClaretBadger | Reviewed this property |
They sell chocolate made on the plantation, jute bags, cosmetic stuff. Dont think they sell much if any of the things you can buy in their shops though
1
Vote
sdj622
12 February 2018|
AnswerShow all 5 answers
Response from Eileen W | Reviewed this property |
We took a taxi from Ladera (hotel directly across the street) to the base of the Gros Piton to do the guided hike. It was quick, maybe 15 minutes.
1
Vote
Room Tips
"Get a room with a patio with lounge chairs"
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"Go for a luxe lodge if possible."
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"Luxe Lodges yes! The standard Lodges are more central, but have no terrace and their views are partially..."
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"Go for the higher luxury rooms, a must if you like to lounge around with the mose fantastic view ever."
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