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Boucan by Hotel Chocolat

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418 Reviews from our TripAdvisor Community

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There are newer reviews for Boucan by Hotel Chocolat
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Showing 410: English reviews
Lichfield
Reviewed 3 September 2016

Well what can I say, A real mix of emotions and experiences so I shall start with the'' room for improvements'' and end on a high, ''Could do betters'': 1)We started our honeymoon at the Boucan before spending seven nights at the' Bodyholiday' further North (review to follow), Myself and our travel agent had pre-informed the Boucan it was our...

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1Thank k h
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Thank you for your review. We realise that after you cancelled your holiday reservation with us and then rebooked again we never picked up the comments which indicated you were on honeymoon. We have taken all your notes on board and have reviewed future honeymoon bookings to ensure this doesn't happen again

Huntingdon, United Kingdom
Reviewed 31 August 2016

There's no doubt that this is a stunning property in a stunning location and we thoroughly enjoyed our stay at Boucan. We'd splurged on the more expensive room as it looked like the additional space and view would be worth it. The room is certainly spectacular. The property doesn't have air conditioning, which is generally OK throughout the hotel as...

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2Thank masaccio
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Thanks for mentioning our signature tour tree to bar with Merle, great way to understand the whole process in a nutshell, and you enjoyed your stay at Boucan, we have taken note of the fans in the rooms - Thanks

Seattle, Washington
Reviewed 29 August 2016

We were in St. Lucia for two weeks and we stayed at two different resorts during that time. Hotel Chocolat was the second part of our trip and it was lovely. The view is by far the most amazing part... we will never forget it. It really does transport you and reminds you that you are far, far away from...

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1Thank MaMi000
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Thank you for your review, rest assure we are working on new fans and better air circulation in all rooms since we are aware that some nights can be rather sticky when we have those hot & humid days. I am happy you enjoyed the rest of the element of your holiday with us.

Dallas, Texas
Reviewed 27 August 2016

I just returned from a 3 night stay at this wonderful hotel!! The views are amazing and the rooms are fabulous but the service is what stood out for me! Everyone on the staff made sure my stay was relaxing and enjoyable! I loved the banana rum drink upon arrival (the 45 minute drive from the airport made me sick...

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Thank MamaMia19
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Thank you for the mention to our "Boucan team" will who made you holiday so relaxing and enjoyable. We look forward to welcoming you back some day soon, with a banana daiquiri!

Reviewed 19 August 2016 via mobile

We were impressed the moment we stepped on the property. It's about a 45 minute car ride from the Vieux Fort airport and we opted for the hotel to arrange our car who had two pitons waiting for us. The hotel is very very low key. It was perfect for us as we don't like competing with people for beach...

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Thank Cthne
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

It makes it all worthwhile for us when we know that we have surpassed all your expectations. That's what we aspire to so. Thank you

Reviewed 16 August 2016 via mobile

My husband and I stayed at the Boucan by Hotel Chocolat for our honeymoon in April 2016. We enjoyed every aspect of our stay. It was the most peaceful and romantic location we could've ever imagined. The service, food, room, tours/excursions, pool, and VIEW were fantastic. Almost every day one of us mentions "We could be in St Lucia right...

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2Thank Katie A
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

We will be awaiting to welcome you back to us, thank you for such a lovely review.

Oxford, England, United Kingdom
Reviewed 10 August 2016

Boucan is probably my favourite restaurant in the world!!! My husband and I ate there several times in July and were not disappointed once. All of the dishes are so fresh and interesting, lovely flavours, different from anywhere else. The setting is lovely with views of petit piton. They have a policy of paying a fair wage so tips are...

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1Thank Megan K
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Thank you for picking up on our "no need to tip policy" we believe in giving excellent service at all times which reading your review we did. We are thrilled to hear that Boucan is your favourite rsturants in the WOrld!

Reviewed 3 August 2016 via mobile

We spent a week here and had an absolutely AMAZING holiday... Gorgeous setting, friendly and helpful team and a really unique setting. The accomodation is Luxury rustic lodges with special touches to make the experience really special ... Homemade Cookies in your room the list goes on! Food in the restaurant was always first class and the team went out...

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1Thank Lizsian
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Appreciate your lovely comments - Thank you

Reviewed 1 August 2016 via mobile

We were looking for a quick last minute retreat to just forget about work for 3 days. The staff were very friendly and the food was great. Best hot chocolate in the world!!!! The room were cottage style houses which gave a true scene of tranquil and the showers and bathroom was very modern and comfortable. They offered complimentary beach...

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1Thank julzislandgirl
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

great to hear you experienced so much in the local surrounding area, and we cant wait to welcome you back.

Glasgow, Kentucky
Reviewed 20 July 2016

Beautiful resort! You are forced to relax at Boucan. There is not much to do around the hotel but they have the perfect scenery to help you take it slow. We stayed for four nights, if we were to do it over we would only stay one or two nights. We often referred to it as luxurious camping because the...

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Thank Khristian T
Judy B, Guest Relations Manager at Boucan by Hotel Chocolat, responded to this review

Thank you for your review, sorry to hear you didn't venture out to the local surrounds which has so much to offer, sulphur springs, Tet paul, water falls, zip lining, botanical gardens, with eateries in the local town all just a short taxi journey away.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
Food & drink at the hotel
Boucan Restaurant & Bar by Hotel Chocolat
Boucan Restaurant & Bar by Hotel Chocolat
Cuisines: Caribbean, European, International, Contemporary
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Concierge
Official Description (provided by the hotel)
Discover plantation chic - luxury, well-being & stunning natural beauty. Situated high in the hills near Soufriere, set in rainforest & cocoa groves with stunning views of the Piton mountains. A daily transfer is provided for guests to a stunning nearby beach by Hotel Sea Launch. Guests can enjoy trail walks around the cocoa estate, cacao inspired treatments in the spa, relaxation in Club Boucan with its private infinity pool & the exclusive cacao cuisine at Boucan Restaurant & Bar, free laundry service, room additions and Tree to Bean tour. Boucan by Hotel Chocolat offer 2 types of accommodation, both with 4 poster beds, preloaded iPods & docking stations, complimentary wireless, a mini-bar & open sky rainforest showers. ... more   less 

Additional Information about Boucan by Hotel Chocolat

Address: Rabot Estate | P.O. Box 312, Soufriere, St. Lucia
Region: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range: ₹ 25,610 - ₹ 63,615 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Boucan by Hotel Chocolat 4.5*
Number of rooms: 14
Reservation Options:
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Also Known As:
Boucan By Hotel Chocolat St. Lucia/Soufriere
Hotel Style:
#3 On the Beach Hotel in Soufriere
#4 Luxury Hotel in Soufriere
#5 Family Hotel in Soufriere
#6 Romantic Hotel in Soufriere
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Questions & Answers

Here's what travellers have asked, with answers from Boucan by Hotel Chocolat staff and other travellers.
28 questions
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Saint Lucy Parish, Barbados
over a year ago
Chicago
Nashville, Tennessee
over a year ago

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Questions? Get answers from Boucan by Hotel Chocolat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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