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Sugar Beach, A Viceroy Resort

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Sugar Beach, A Viceroy Resort
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1,172 Reviews from our TripAdvisor Community

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There are newer reviews for Sugar Beach, A Viceroy Resort
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Showing 1,138: English reviews
Chicago
Reviewed 1 March 2016 via mobile

Spent a week at Viceroy SB and although a long time in one spot, the people and rooms made it a fabulous experience start to finish. Others have commented on the food which is undeniably expensive (we opted last minute for their meal plan which was probably no cheaper but at least established the costs up front for meals), but...

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Helpful?
1Thank MI_Vintner
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to post your comments about your stay at Sugar Beach, A Viceroy Resort. I am glad that you had a wonderful time and that you enjoyed our resort and all of the activities you can try nearby—like climbing Gros Piton. We try to ensure that all of our guests leave with fantastic...

Potomac, Maryland
Reviewed 28 February 2016 via mobile

We went there for the day to go snorkeling and enjoy their beach. Beautiful beach and hotel. Nice pool. Drinks and food were amazing and the service was exceptional too. So happy we spent a day there. Highly recommend to take a water taxi there even if you're not staying at the resort. Pictures were taken on the beach and...

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Thank WorldTravelerDC1
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to comment on your recent visit to Sugar Beach, A Viceroy Resort. We are happy to read your glowing feedback about your brief visit and wonderful experience. Once again, thank you for your review and business. We hope to welcome you back in the near future perhaps as a resident guest. Regards,...

nyc
Reviewed 27 February 2016

I loved the Viceroy resort at Sugar Beach and I highly recommend it. The beach, on soft sugar soft sand, is situated between two majestic pitons ( peaks) that are so impressive. There is a nearby marine reserve to snorkel and see exotic fish and coral. The sprawling resort, with white spacious cottages on a well manicured property has something...

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1Thank looshi
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your comments about your recent stay at Sugar Beach, A Viceroy Resort. We are truly unique in everything that we offer. I am glad that you had the opportunity to experience it firsthand and that you were very delighted with the high level of service that we delivered. The team will be praised for a...

Yorkshire
Reviewed 26 February 2016

This is an amazing resort in a superb location with great staff. It is almost perfect but can slip up. We arrived to be shown villa 708. Bigger than we had booked, immaculate inside but with almost no views of the sea and the Pitons and not the best outside space - we rejected it. 2 hours later (and after...

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1Thank DalesYorkshire
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to share your comments about your Sugar Beach stay on TripAdvisor. I am sorry to hear that the room you were initially allocated did not meet your expectation. I am glad that we were able to find another room with the views and deck space you desired. Once this initial glitch was...

Reviewed 25 February 2016

We stayed at Sugar Beach in January. This was our second trip to St Lucia and the First at Sugar Beach. We had a room in the 900 section. At first we thought that this was a long ways from the beach. After getting into the rhythm of Sugar Beach, we loved every moment. The staff is great and extremely...

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Thank mitchetn
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to post your review about your second “sweet” experience at Sugar Beach. Your feedback and loyalty are very important to us. Once again, we are proud that we exceeded your expectations in every aspect the second time around. We look forward to your third visit. Regards, André Boersma General Manager

Lake Tahoe (Nevada), Nevada
Reviewed 25 February 2016

I got married here in 2007. It has changed hands and has gone considerably (more) upscale, but the location cannot be surpassed. We also went to Sandals, which was nice, but nothing like here. The private beach is fabulous, and there are a number of interesting excursions nearby. It is fairly isolated and pretty much self contained, but it is...

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Thank SFBayTraveler07
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your comments about your return visit to Anse des Pitons and stay at Sugar Beach, A Viceroy Resort. We are delighted that you decided to revisit the place where you tied the knot and to see all of the changes that have taken place since the transformation of the resort from its Jalousie Plantation days....

Long Beach Island, New Jersey
Reviewed 23 February 2016

Let me start off by saying that I spent weeks vetting the island's many hotels and resorts in planning a relaxing and romantic honeymoon. I spoke to many travel agents, read tons of travel blogs, and practically lived on TripAdvisor for authentic input. Sugar Beach was the last stop to round out our two week honeymoon. We previously spent 4...

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6Thank TCBrez
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to post this extensive review about your honeymoon at Sugar Beach, A Viceroy Resort and other nearby hotels and attractions. I am confident other visitors to this forum will find your comments extremely useful. As you indicated, we try our best to create remarkable experiences for our guests. It is such a...

Jericho, NY
Reviewed 21 February 2016

We just returned from our second visit at Sugar Beach Viceroy with two of our kids. Our first trip was the same time, last year. Happy to report that the resort is just as beautiful and the service is just as remarkable as it was last year. Once again, we were overwhelmed with the natural beauty of this resort. We've...

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9Thank gstrauss
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your wonderful comments and for taking the time to post this review. We are very pleased to know that you had a perfect holiday at Sugar Beach, A Viceroy Resort and that our setting and everything that we offered was first class in every way just like the first visit. Once again, your loyalty, comments...

Melbourne Beach, Florida, United States
Reviewed 21 February 2016

The cottages are adorable, food is excellent and customer service is top notch. Expensive but worth it. The water is amazing, so clear and gorgeous. We stayed in 605 and it had a great view. A few tips; -Call reservations when you book and ask for a cottage away from the main road. If not, you can hear the buggies...

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6Thank Kim L
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your wonderful comments and for this concise and informative review. We are pleased to hear that you enjoyed every aspect of your stay at Sugar Beach, A Viceroy Resort. Once again, thank you for your feedback and business. We hope to welcome you back soon. Regards, André Boersma General Manager

Zoetermeer, The Netherlands
Reviewed 20 February 2016

We had just two capucino's on the beach. Setting is great, capucino's were good and we paied an astonishing US$ 16 for the coffee. But we enjoyed. Good service, inclusive a pendel service from the parking lot.

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1Thank carolineenwillem
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to comment on your visit to Sugar Beach, A Viceroy Resort. We are happy that you had the opportunity to use our facilities. We apologise if our prices were steeper than you had anticipated. We hope this will not deter you from considering a return visit perhaps a resident guest in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
Food & drink at the hotel
Bayside Restaurant
Bayside Restaurant
Cuisines: Caribbean, Seafood
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
  • Meeting Rooms
Official Description (provided by the hotel)
Sugar Beach, A Viceroy Resort is set amidst more than 100 acres of tropical rainforest on the island's scenic Caribbean coast. Embraced by St Lucia's majestic World Heritage-listed Pitons, the resort's 78 Luxury Sugar Mill Rooms, Villas and Luxury Beachfront Bungalows boast elegant styling, private plunge pool, four poster bed, luxurious Egyptian cotton linens, every possible modern amenity, and personalised butler service. A stunning white sand beach, beautiful Rainforest Spa with tree house treatment rooms, full PADI dive facility, and superb waterfront dining ensure the ultimate vacation experience with space enough for honeymooners and families alike. ... more   less 

Additional Information about Sugar Beach, A Viceroy Resort

Address: Sugar Beach, Val des Pitons, Soufriere, St. Lucia
Region: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range: ₹ 26,928 - ₹ 1,76,732 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sugar Beach, A Viceroy Resort 5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Jalousie Plantation Hotel Soufrière
Jalousie Plantation Soufrière
Jalousie Plantation St Lucia
Jalousie Hilton
Sugar Beach, A Viceroy Resort St. Lucia/Soufriere
Hotel Style:
#2 Top resorts Hotel in Soufriere
#2 Family Hotel in Soufriere
#2 On the Beach Hotel in Soufriere
#3 Spa Hotel in Soufriere
#3 Luxury Hotel in Soufriere
#4 Romantic Hotel in Soufriere
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Questions & Answers

Here's what travellers have asked, with answers from Sugar Beach, A Viceroy Resort staff and other travellers.
133 questions
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Southwest Oklahoma
6 months ago

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Questions? Get answers from Sugar Beach, A Viceroy Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“We stayed in 611 which was amazing for couples.. full privacy from EVERYONE..”
  • after a brief rain shower.. i say BRIEF.. b/c you get sun 80% of the time
 of 5 bubbles andyhK2789YB, 21 Mar 2017 | Read review
“All rooms seem to have ocean view. Preferred a closer ocean view as it let more light in and was closer to the amenities of the hotel.”
 of 5 bubbles 325lorik, 21 Mar 2017 | Read review
“Any room is perfect”
 of 5 bubbles seri0ustravel, 12 Mar 2017 | Read review
“We loved 506. I would avoid beachfront since you have other guests tromping by.”
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