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Sugar Beach, A Viceroy Resort

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Sugar Beach, A Viceroy Resort
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1,191 Reviews from our TripAdvisor Community

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There are newer reviews for Sugar Beach, A Viceroy Resort
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Showing 1,156: English reviews
Reviewed 5 weeks ago

My wife and I went to Saint Lucia for our honeymoon and opted to spend several of our nights on the island at Sugar Beach. We hired a driver to take us from our first hotel (Sandals Grande St Lucian) to Sugar Beach and arrived after a long, windy drive across the island. We were instantly greeted at reception with...

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Helpful?
2Thank Ryan C
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for your glowing comments about your honeymoon at Sugar Beach, A Viceroy Resort. I am sure other travelers will find it extremely useful. We are delighted you enjoyed your time with us and that the courtesies and services extended to you positively contributed to an amazing vacation. It is also gratifying to note that you are...

Highland, New York
Reviewed 5 weeks ago

Wife and I recently spent time at Sugar Beach. If you are looking for the best of the best, this is where you want to head. The beach, the resort, the service etc. are unparalleled. If your not happy with this resort you will never be happy.

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Thank AUGUSTUS S
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, On behalf of the entire team, I would like to say how happy we are that you enjoyed your stay at Sugar Beach, A Viceroy Resort. Thank you for sharing your feedback. We are committed to providing a high level of service to all of our guests and we are pleased we met and exceeded your expectations. Once...

fayetteville, ar
Reviewed 19 March 2017

I had never been to St Lucia so i looked on Trip Advisor and decided on Sugar Beach Viceroy. Now Sugar Beach is expensive and the food is not cheap so once you get past that you are good to go....I wanted a facility that i did not have to walk a long way to the beach. The hotel arranged...

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3Thank buckFayetteville
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for your comments and for taking the time to post your review of Sugar Beach, A Viceroy Resort on TripAdvisor. On behalf of the entire team, I would like say how happy we are that you enjoyed your 40th anniversary stay with us. We are happy to hear that our team members contributed to a trip...

Tulsa, Oklahoma
Reviewed 17 March 2017

My husband and I honeymooned here almost 6 years ago and have returned once since. Our return visit brought back so many sweet memories and the resort was just as we had remembered it. We love the setting of this resort, nestled in between the Pitons. The beach is lovely and you just cannot beat the feeling of having mountains...

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Thank brittanyvaughn917
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for taking the time to share your wonderful comments about your second stay at Sugar Beach, A Viceroy Resort. We are delighted to learn that your return visit was as memorable as the first for all the right reasons. I am very happy that we exceeded your expectations. Once again, thank you for your comments and...

Reviewed 16 March 2017

There are not enough good things I can say about the Sugar Beach Resort in St. Lucia. My husband and I looked at every hotel on the island including Jade Mountain and Ladera for our honeymoon before ultimately deciding on 9-nights at Sugar Beach and were thrilled with the decision from the minute we set foot on the property. The...

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1Thank Lindsay S
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for your glowing comments about your honeymoon stay at Sugar Beach, A Viceroy Resort. I am glad that you were happy with your decision to make Sugar Beach your destination for this special occasion. Sugar Beach is indeed a first class resort—not only for its location but for the high level of service and the professional...

London, United Kingdom
Reviewed 16 March 2017

This is a beautiful and relaxing place. We were nervous that we might feel 'trapped' here for 6 days as the location is fairly remote but after a very short time we knew we wouldn't want to leave and we didn't. The grounds and views are stunning, you can't tire of looking at the Pitons. We stayed in Sugar Mill...

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Thank AlisonL65
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, We are happy that you chose Sugar Beach, A Viceroy Resort as the location for your holiday. It is a real pleasure to learn you had a memorable stay for all the right reasons. I will be sure to pass on your glowing comments to the staff members who contributed to making your vacation remarkable. I am sorry...

Montgomery, Alabama
Reviewed 16 March 2017 via mobile

My wife and I just returned from a five day last minute mini-vacation at Sugar Beach. We are well travelled and not easy to impress; but I must say we were quite impressed with Sugar Beach. The first impression was outstanding as we arrived by private transfer from the airport directly to our luxury villa and were met by Peter,...

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Thank Dukewis
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, On behalf of the entire team I would like to express how happy we are that you enjoyed your visit with us, and to thank you for taking the time to share this review about Sugar Beach, A Viceroy Resort. It brings great pleasure to read that our team members helped to ensure your stay was perfect from...

Morristown, New Jersey
Reviewed 15 March 2017

Stayed at Sugar Beach for 3 nights in Cottage 304. The cottage was perfect! The view of both Pitons was amazing and the sun set over the infinity plunge pool each night. Augustus ("Gus") our butler was wonderful and made us feel completely pampered. Navigating the resort is easy with the Tuk Tuk's and when they say they will be...

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1Thank David W
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for taking the time to post your review about your vacation at Sugar Beach, A Viceroy Resort. I am sure many other travelers will find it useful. It warms our hearts to know that your overall expectations were met and, in many instances, exceeded. We are happy that our resort was able to create this once...

Boston
Reviewed 15 March 2017

Wonderful location between the Pitons with truly stunning views. The property is pristine, well kept and with gorgeous grounds. Our villa was attractive and nicely appointed. The food is overall very good at the restaurants. The service is mixed. The service was excellent at the upscale restaurant, The Great Room, and inconsistent at the beach restaurant and at breakfast. The...

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1Thank Bostonstory
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for taking the time to share your feedback on your stay at Sugar Beach A Viceroy Resort. I am happy to hear that on balance you had a fabulous vacation and that your expectations were exceeded in almost every area. Thank you also for pointing out the areas you feel we need to improve on. I...

London, United Kingdom
Reviewed 13 March 2017

This hotel is absolutely brilliant. Best part of it is that it is located between the 2 Pitons, right on the beach. Words can not describe the feeling of just chilling a lounge chair at that private beach and having a look around seeing one Piton to the left and one Piton to the right. Also, the rooms are great....

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Thank seri0ustravel
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good Day, Thank you for posting your positive comments about your stay at Sugar Beach, A Viceroy Resort. We are so happy that you had a great time and enjoyed the beach and spectacular view of the Pitons. We are thrilled that your overall expectations were exceeded and that you enjoyed all of our amenities, facilities and accommodation. I am...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Food & drink at the hotel
Bayside Restaurant
Bayside Restaurant
Cuisines: Caribbean, Seafood
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
  • Meeting Rooms
Official Description (provided by the hotel)
Sugar Beach, A Viceroy Resort is set amidst more than 100 acres of tropical rainforest on the island's scenic Caribbean coast. Embraced by St Lucia's majestic World Heritage-listed Pitons, the resort's 78 Luxury Sugar Mill Rooms, Villas and Luxury Beachfront Bungalows boast elegant styling, private plunge pool, four poster bed, luxurious Egyptian cotton linens, every possible modern amenity, and personalised butler service. A stunning white sand beach, beautiful Rainforest Spa with tree house treatment rooms, full PADI dive facility, and superb waterfront dining ensure the ultimate vacation experience with space enough for honeymooners and families alike. ... more   less 

Additional Information about Sugar Beach, A Viceroy Resort

Address: Sugar Beach, Val des Pitons, Soufriere, St. Lucia
Region: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range: ₹ 27,032 - ₹ 94,321 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sugar Beach, A Viceroy Resort 5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Jalousie Plantation Hotel Soufrière
Jalousie Plantation Soufrière
Jalousie Plantation St Lucia
Jalousie Hilton
Sugar Beach, A Viceroy Resort St. Lucia/Soufriere
Hotel Style:
#2 Family Hotel in Soufriere
#3 Top resorts Hotel in Soufriere
#4 On the Beach Hotel in Soufriere
#4 Romantic Hotel in Soufriere
#4 Spa Hotel in Soufriere
#5 Luxury Hotel in Soufriere
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Questions & Answers

Here's what travellers have asked, with answers from Sugar Beach, A Viceroy Resort staff and other travellers.
138 questions
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Southwest Oklahoma
7 months ago

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Questions? Get answers from Sugar Beach, A Viceroy Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5