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Sugar Beach, A Viceroy Resort

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1,088 Reviews from our TripAdvisor Community

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There are newer reviews for Sugar Beach, A Viceroy Resort
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Showing 1,060: English reviews
Los Angeles, California
Reviewed 27 April 2016

As newly weds we stayed here for our honeymoon. The villa was beautiful and secluded. It was large with lots of light and a private pool overlooking the water. Large shower with two shower heads, and a footed bath tub. The service by the staff was perfect. They were super attentive, but non intrusive; our every need was met quickly....

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Helpful?
Thank js1619
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, We are grateful that you chose Sugar Beach, A Viceroy Resort as your honeymoon destination and most importantly, we are delighted to hear that your stay was fantastic. Our accommodations, services, amenities and facilities are all designed in the most creative way to ensure maximum satisfaction. Once again, thank you for taking the time to comment on your...

Ridgefield, Connecticut
Reviewed 25 April 2016

Absolutely stunning location and property. Can't speak for all the villas but we were in 904 (Grand Luxury Suite) and felt like we had the best view at the resort... overlooking the jungle, the Petite Piton and the ocean beyond. The plunge pool was deep and large enough to enjoy. The furnishings and decor strike a prefect combination of modern...

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Helpful?
Thank Luke D
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your comments about your recent stay at Sugar Beach, A Viceroy Resort. Our accommodations are top of the line and many of our guests share the same sentiments that you have. I am glad to hear that everything worked out really well for you and that our team contributed in the most positive way. Once...

Amsterdam, The Netherlands
Reviewed 22 April 2016

We sailed to the Pitons for the day and had lunch here at the beach restaurant. The feel of the place was lovely; the pool (infinity) area was vast, but quiet and calm (maybe time of year) with trendy, cool sun beds. Everything was v elegant; similar to some other resorts in the Windward Islands where it feels more like...

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Helpful?
Thank Greenish
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to visit Sugar Beach, A Viceroy Resort. Based on what you described, we see that you were impressed with our services and offerings. We are happy to hear that your expectations were exceeded and that you will consider a stay in the near future. Once again, thank you for your comments and...

New Jersey
Reviewed 21 April 2016

This is an incredibly beautiful and luxurious resort where one can totally relax. We stayed in a three bedroom luxury villa with stunning views and elegant furnishings both inside and on our very spacious deck. We found the service to be superb and the food was excellent. The professional staff was gracious, warm and attentive to our every need. Indeed,...

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2Thank PhilipNewJersey
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to share your glowing comments following your recent family stay at Sugar Beach. It is gratifying to know that your expectations were exceeded and that you were pleased with the facilities and amenities we offered. I am also happy you enjoyed the restaurants and the overall quality of service provided by our...

Brooklyn, New York
Reviewed 19 April 2016

St. Lucia is a magical place. This was hands down, one of the best vacations, I've ever been on in my life. From the airport, it takes about 45 minutes till you reach the hotel. We were greeted with a delicious, tropical, beverage from our friendly butler. Upon entering our beach bungalow, I was overwhelmed with the beauty. I actually...

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1Thank NwhyC N
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, I am very pleased that you had a wonderful and memorable experience at Sugar Beach, A Viceroy Resort and that your overall expectations were exceeded. I am also delighted to know that you immediately fell in love with your room and it was just perfect for your needs. It is not a surprise that Gus and Sherman did...

New York
Reviewed 17 April 2016

My partner and I went to Sugar Beach for a long weekend (Thursday-Monday) from NYC. We thoroughly enjoyed our stay. There are several factors that make Sugar Beach special from other resorts in the Caribbean. The location is beautiful. To me the location between the Pitons looked much more like Hawaii or French Polynesia than any of the other Caribbean...

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2Thank ckblue01
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to share your Sugar Beach experience on Trip Advisor. We are happy that your stay was wonderful with the exception of the disappointments and observations you noted. I will pass on your praise to the team and also highlight your displeasures so we can take steps to prevent them from happening again....

stratford upon avon
Reviewed 16 April 2016

My now husband and I went to Sugar Beach to get married and have got to say that I don't think there is a more beautiful place in the world to do so. The wedding co-ordinator was brilliant and we had a most wonderful day in all respects. However, even with such an upmarket resort there were pros but there...

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4Thank ph535
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your comments about your destination wedding at Sugar Beach, A Viceroy Resort. We hope that your wedding day was everything that you dreamed it would be and that this moment will remain memorable for all the right reasons. Thank you for highlighting what worked well for you as well your disappointments. I would like to...

Wroclaw, Poland
Reviewed 16 April 2016

It's 5:30am. I'm still a little jet lagged; my wife is sleeping in the adjoining bedroom. It's slowly getting light, and the air is full of the noises of crickets and other animals. I've made coffee, and will go for a quick dip in our little private pool in a moment. The we'll call our butler, and ask him to...

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5Thank Rob H
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for your wonderful comments and for taking the time to post this review while enjoying your vacation. We are pleased to know that you enjoyed your stay at Sugar Beach, A Viceroy Resort and that our setting and everything that we offered was first class in every way. Once again, thank you for your review. We...

Glencoe, Illinois
Reviewed 13 April 2016

We have always wanted to visit St Lucia and stay at Sugar Beach. We chose to go for spring break mainly because of the direct flight that is now available from Chicago O'Hare to St Lucia. I feel that I do have to preface the review by saying that we do generally stay in very nice resorts and thus have...

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4Thank AllieE67
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Thank you for taking the time to comment on your recent stay at Sugar Beach, A Viceroy Resort. I am sorry to hear of your check in/arrival experience. I would like to apologize for the inconvenience caused. I am glad that everything was eventually sorted out to your satisfaction and that you at least enjoyed the location and...

Tiverton, United Kingdom
Reviewed 12 April 2016

We stayed at got married at Sugar Beach at the start of the month. The hotel itself is beautiful and we loved our room (506) halfway up the hill with private pool and amazing views. Our butler Kim was very helpful, was always available and we never had any problems getting a shuttle to the beach or restaurant. Our family...

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Helpful?
1Thank kjlamby
ABoersma, General Manager at Sugar Beach, A Viceroy Resort, responded to this review

Good day, Congratulations on your marriage and thank you for choosing Sugar Beach as the location for this special celebration. Based on what you have described, it’s clear that our team did a wonderful job in ensuring your special day was exactly that--special. I know Anisha will be thrilled with your comments and delighted to know she provided the additional...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
Food & drink at the hotel
Bayside Restaurant
Bayside Restaurant
Cuisines: Caribbean, Seafood
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Sugar Beach, A Viceroy Resort is set amidst more than 100 acres of tropical rainforest on the island's scenic Caribbean coast. Embraced by St Lucia's majestic World Heritage-listed Pitons, the resort's 78 Luxury Sugar Mill Rooms, Villas and Luxury Beachfront Bungalows boast elegant styling, private plunge pool, four poster bed, luxurious Egyptian cotton linens, every possible modern amenity, and personalised butler service. A stunning white sand beach, beautiful Rainforest Spa with tree house treatment rooms, full PADI dive facility, and superb waterfront dining ensure the ultimate vacation experience with space enough for honeymooners and families alike. ... more   less 

Additional Information about Sugar Beach, A Viceroy Resort

Address: Sugar Beach, Val des Pitons, Soufriere, St. Lucia
Region: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Price Range: ₹ 33,942 - ₹ 1,51,381 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sugar Beach, A Viceroy Resort 5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Jalousie Plantation Hotel Soufrière
Jalousie Plantation Soufrière
Jalousie Plantation St Lucia
Jalousie Hilton
Sugar Beach, A Viceroy Resort St. Lucia/Soufriere
Hotel Style:
#2 Top resorts Hotel in Soufriere
#2 On the Beach Hotel in Soufriere
#2 Family Hotel in Soufriere
#3 Luxury Hotel in Soufriere
#3 Spa Hotel in Soufriere
#4 Romantic Hotel in Soufriere
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Questions & Answers

Here's what travellers have asked, with answers from Sugar Beach, A Viceroy Resort staff and other travellers.
113 questions
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Southwest Oklahoma
3 months ago

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Questions? Get answers from Sugar Beach, A Viceroy Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“private plunge pool”
 of 5 bubbles shannonr502, 23 Nov 2016 | Read review
“private villa!”
 of 5 bubbles samanthahammel, 19 Nov 2016 | Read review
“Closer to the beach if you can swing it.... but, any room is amazing!!!!!”
 of 5 bubbles Mara1970VT, 15 Nov 2016 | Read review
“all rooms are good - sugar mill and beach bungalows if you don't want to wait for a shuttle”
 of 5 bubbles WendyBristow, 15 Nov 2016 | Read review
“Beach bungalows”
 of 5 bubbles 853robb, 15 Nov 2016 | Read review
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