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Bay Gardens Beach Resort

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Traveller (1424)
Room & Suite (463)
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Overview
  • Excellent63%
  • Very good30%
  • Average5%
  • Poor1%
  • Terrible1%
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AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from Bay Gardens Beach Resort
Offers & Announcements: MAY MAYHEM SALE!
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Offers from Bay Gardens Beach Resort
Offers & Announcements: MAY MAYHEM SALE!
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,293)
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Traveller rating
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481 - 485 of 2,237 reviews
Reviewed 10 October 2016

My husband and I had a lovely and peaceful time at the Bay Gardens Beach Resort, it was a lovely hotel with great service at all times. The Spa was lovely and their staff and I went there 3 times. My husband and I would...More

Review collected in partnership with this hotel
1  Thank michelle B
Reviewed 9 October 2016

We bought the 'day pass' which came with a room (very nice and big and clean, but, hot water was turned off by maintenance), 2 water sports or play at splash island water park,OR massage, free lunch and drinks. Check in was very delayed and...More

1  Thank busterandcrew
Response from baygardensresorts, Guest Experience Manager at Bay Gardens Beach ResortResponded 12 October 2016

I am glad to hear that you were able to experience a taste of our resort life at Bay Gardens Beach Resort and Spa. It is certainly not our standard in keeping our guests uncomfortable during any wait and this is something we will look...More

Reviewed 7 October 2016

Resort was nice and staff were better than average, but area outside resort was seedy, menacing & unfriendly. Given that a tropical storm( developed into Hurricane Matthew) was coming in on Wednesday we booked a flight back home on Tuesday after only two days at...More

Review collected in partnership with this hotel
Thank N180ZWjosephm
Response from baygardensresorts, Guest Experience Manager at Bay Gardens Beach ResortResponded 8 October 2016

It is unfortunate that you couldn't stay longer with us due to the storm but I am glad to hear that our staff provided you with great service and hope you get another chance to visit us again.

Reviewed 6 October 2016

The phone was not working on arrival, there was no bottled water in the room on arrival, the sink was blocked and leaking the first night I checked in. Was completely fixed the next day. I think the rooms need to be checked carefullyMore

Review collected in partnership with this hotel
Thank 893giselea
Response from baygardensresorts, Guest Experience Manager at Bay Gardens Beach ResortResponded 8 October 2016

Thank you for leaving us a review on your recent stay. I will certainly look into what you have mentioned as this is not our standard. We do always encourage our guests to let us know when they have an issue while on property so...More

Reviewed 5 October 2016 via mobile

My husband and I stayed for 13 nights, since we arrived Jackie and her colleague at the reception gave us a wonderful welcome and as a marvellous surprise they gave us a bottle of prosecco to celebrate our honeymoon. The hotel is right on redruit...More

1  Thank PDBannys
Response from baygardensresorts, Guest Experience Manager at Bay Gardens Beach ResortResponded 8 October 2016

Thank you for leaving us a review on your recent 13 night stay with us. I am glad that you enjoyed your experience and would like to once again congratulate you on your recent special occasion. We would love to get more feedback on your...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Beachfront
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$ 178 - US$ 459 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Gros Islet
#2 Romantic Hotel in Gros Islet
#4 Luxury Hotel in Gros Islet
#4 Spa Hotel in Gros Islet
#4 On the Beach Hotel in Gros Islet
#4 Top resorts Hotel in Gros Islet
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 178 - US$ 459 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Gros Islet
#2 Romantic Hotel in Gros Islet
#4 Luxury Hotel in Gros Islet
#4 Spa Hotel in Gros Islet
#4 On the Beach Hotel in Gros Islet
#4 Top resorts Hotel in Gros Islet
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (1424)
Room & Suite (463)
Pool & Beach (457)
Dining (104)
Amenities (84)
Family and Play Areas (3)
Questions & Answers
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desal
10 May 2018|
Answer
Response from Treesofjoy | Reviewed this property |
I would check with the resort on the all inclusive packages. As far as shuttle services from the airport I had great experience using this company saintluciaairportshuttle I’ll be there next month, but this time I’m renting... More
1
Vote
mangosiush
7 May 2018|
AnswerShow all 8 answers
Response from baygardensresorts | Property representative |
Hello, there are a few entertainment activities happening at the Resort. Tuesday's are karaoke night, Wednesday's are Manager's Cocktail where you get to mingle with our staff and have delicious cocktails and enjoy music... More
0
Votes
bdneid
8 April 2018|
AnswerShow all 5 answers
Response from baygardensresorts | Property representative |
Hello there, for assistance with both of these inquiries, you can contact our reservations department with your full name and they would be happy to assist in noting your mobility needs and transfer arrangements.
1
Vote
Room Tips
"Not really necessary as we utilized the Day Pass experience. However it was off season and not crowded at..."
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"Ground floors were the most acceptable for my group"
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"ask for pool view"
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"Get the pool view! Most of them are facing the beach!"
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