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Bel Jou Hotel

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Bel Jou Hotel
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253 Reviews from our TripAdvisor Community

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Showing 253: English reviews
Teignmouth, United Kingdom
Reviewed 5 days ago NEW

We have been to the Caribbean many times both cruising and staying in hotels. My husband chose Bel Jou this time as Saga offered a 2 island package (St Lucia and Grenada). It was also our first time with Saga. However before leaving I checked on Trip Advisor and read some of the reviews. My heart sank as there were...

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Helpful?
4Thank Veh47
Sussex
Reviewed 2 weeks ago via mobile

We have just spent Christmas and New Year at the Bel Jou. The new manager is quite dynamic and the staff are superb. There are a few problems. There was no hot water for six days due to the ancient obsolete water system, spares for which are not available. It will therefore need to be replaced. The hotel is very...

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3Thank Barrie B
GMBelJou, General Manager at Bel Jou Hotel, responded to this review

Thank you for your wonderful review, happy to know you had a thoroughly enjoyable holiday. I will be glad to share with the team who made it all possible. We are currently in the process of changing our damaged water heaters, we have installed two new systems as of recent, and we await a shipment of the remaining systems to...

west midlands
Reviewed 3 weeks ago

Returned back home just before Christmas- hotel not the same as our previous holidays since change of ownership - very disappointing. Would not return again although everyone is entitled to their opinion. St Lucia is a lovely island and the views from this hotel are amazing.

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4Thank warriors09
GMBelJou, General Manager at Bel Jou Hotel, responded to this review

Thank you for your review. However, it is unfortunate your holiday did not meet your previous experience and expectations. We do value feedback which would help us improve on our product for our future customers. I have provided my contact in your private inbox as I wish to understand what aspects of your holiday did not meet your expectations. As...

Leicester, United Kingdom
Reviewed 4 weeks ago

A really nice surprise as did this as a 2 centre stay the first being at Barbados. A couple at the first hotel told us they had cancelled due to being given adverse comments by a friend. What a bad decision they made. Customer service way in front of the hotel in Barbados and what great staff and made to...

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5Thank patriciaeh339
GMBelJou, General Manager at Bel Jou Hotel, responded to this review

Thank you for your wonderful review, happy to know you had a wonderful stay. The team is grateful for your comments as this will certainly motivate them to continue giving genuinely caring service to all our customers. Your feedback is well appreciated and we hope we can welcome you back to this beautiful and charming resort. Thank you once again.

Kent
Reviewed 12 December 2016

We approached our holiday at the Bel Jou with some trepidation after the sale from Saga to a new owner however our fears were completely unfounded It is a time of transition for the hotel manager Dean and his staff but I have to say we cannot find anything bad to say about our stay The room was spotlessly clean....

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4Thank mangogirlKent
GMBelJou, General Manager at Bel Jou Hotel, responded to this review

Thank you for your wonderful review, happy to know you had a wonderful stay. I have shared this with the team and they are all thankful, as this surely motivates them to continue giving their best to every customer. Your feedback is well appreciated and we hope we can welcome you back to this beautiful and charming resort. Thank you...

Glasgow, United Kingdom
Reviewed 3 November 2016

We have been lucky enough to have stayed at Bel Jou for three to four weeks at a time, over the past nine years. We spent a wonderful time there end of May into June but I fear it will have been our last trip. It is everything we don't look for in a hotel... Let me explain. We love...

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5Thank Kate111113
Aylesford, United Kingdom
Reviewed 27 October 2016 via mobile

Bel Jou or Delightful Day hotel reflect its positives, but it has to be judged alongside its physical restrictions due to its position high up on a hillside overlooking the Caribbean Sea, airport and cemetery. The hotel and grounds are kept spotless with close scrutiny of the details.Fogging is experienced, once a week on Wednesdays between 5.30pm to 6.30pm, when...

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3Thank Geoff R
Portsmouth, United Kingdom
Reviewed 25 October 2016

Fabulous holiday. Booked with Saga. But sold to Group a few weeks before my friend and I arrived. We were however informed of this change. Not sure what we were to expect. There was a change over period in the first few days of our arrival. This was a little confusing regarding Staffing and mini bus trips but everything booked...

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4Thank evelynenan
Grantham, United Kingdom
Reviewed 20 October 2016

Just returned from the Bel Jou hotel in St Lucia. A great pity that this hotel was sold by Saga. I had been twice before and the hotel is not the same as it was although it is difficult to pinpoint differences. The biggest change is in the courtesy bus services , these do not run as frequently as before...

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5Thank jeffers50
Brighton, United Kingdom
Reviewed 18 October 2016

Wonderful warm welcome upon arrival, friendly and helpful staff making this a wonderful holiday destination. Food and choices great. View from our hotel room and balcony excellent. Loved this hotel and all it had to offer.

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3Thank fluffyduck51

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
St. Lucia's wonderful, adults only hotel. Boasting stunning views over Castries and out across the gorgeous ocean from its setting atop a lush, tropical hillside, the 4-star Bel Jou provides a tranquil, tropical retreat for today's adult and senior travelers, free from the distractions of the more overrun resorts. With many opportunities for sightseeing and sampling island life, the hotel's relaxed atmosphere is perfect for a leisurely holiday or a lively Caribbean experience. ... more   less 

Additional Information about Bel Jou Hotel

Address: La Pensee Road, Castries 89131, St. Lucia
Region: Caribbean > St. Lucia > Castries Quarter > Castries
Price Range: ₹ 15,142 - ₹ 22,168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bel Jou Hotel 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Bel Jou Castries
Bel Jou Hotel St. Lucia/Castries
Hotel Style:
#6 Romantic Hotel in Castries
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Questions & Answers

Here's what travellers have asked, with answers from Bel Jou Hotel staff and other travellers.
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Questions? Get answers from Bel Jou Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have wonderful views but second floor is fine. Third floor not so many steps. Restaurant is not in the accommodation block”
 of 5 bubbles Veh47, 17 Jan 2017 | Read review
“Pidgeon Island good and volcano worth a visit”
 of 5 bubbles patriciaeh339, 21 Dec 2016 | Read review
“Floor 4 or 5 for the best views. There are a large number of steps around the property”
 of 5 bubbles mangogirlKent, 12 Dec 2016 | Read review
“Love the garden rooms but choose higher floors if you want the view”
 of 5 bubbles Kate111113, 3 Nov 2016 | Read review
“All rooms are good.”
 of 5 bubbles evelynenan, 25 Oct 2016 | Read review
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