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Hilton Ponce Golf & Casino Resort

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#1 of 7 Hotels in Ponce
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Ponce Golf & Casino Resort
Hilton Ponce Golf & Casino Resort
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1,455 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Ponce Golf & Casino Resort
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Showing 1,243: English reviews
Florianopolis, SC
Reviewed 24 January 2016

I am a Hilton Honors member, I was not offered any of the benefits of my membership even after I complained.....Will never stay there again. Food to forever and was cold when it arrived. Lousy attitude by the front desk staff.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
3Thank JA L
HiltonPonce, Front Office Manager at Hilton Ponce Golf & Casino Resort, responded to this review

Dear guest, Thank you for your feedback in regards to your stay. We are really sorry you had a disappointing experience during your last stay with us. Please accept our deepest apologies for the inconvenience. We are constantly striving to heighten the level of service in our hotel and will certainly take internal actions as needed. We look forward to...

Brooklyn, New York
Reviewed 22 January 2016

This was our second visit to the resort. We enjoyed it almost as much as the first visit two years ago but there are signs it needs a fresh infusion. When we checked in we were told out reserved king room was not available, just separate full-beds. When I said this was unacceptable the front. Desk offered a room with...

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1Thank Mark T
York NE, United States
Reviewed 21 January 2016

Would highly recommend the Ponce Hilton. Had a great stay Hotel and grounds were beautiful and staff that that made my stay pleasurable. I liked the pool/ocean area, fitness and would have played golf at the resort if I had more time. The restaurants were OK but not much selection for Fish/Seafood but other than that was great food.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Ray L
Lake Charles, Louisiana
Reviewed 17 January 2016

Beautiful tropical poolside facilities. A challenging 27 hole golf course with both beachfront and mountain views. Great service and comfortable rooms. The building may have a little age on it but it is very well maintained and staffed. The meal options are also quite pleasant on site. Proximity to other options is reasonable.

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Helpful?
Thank Tigerreb
New Hope, United States
Reviewed 17 January 2016

I am a HH member. This was the 1st time I am not welcome as one. Upon arrival to room we saw a food tray leftover from previous guest at the door. Call front desk and still upon my return to room at 11pm the tray was there. Someone came the next morning to pick up the tray. The sofa...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Jorge L G
New York City, New York
Reviewed 14 January 2016 via mobile

I had to go to Ponce and stayed at the Hilton, kind of the only game in town, and it turned out to be a surprisingly pleasant stay. The hotel grounds are lovely, particularly the pool area. Staff friendly and helpful. While beach front, you cannot swim there which is a blow. But all in all not bad. If you...

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Thank Silda P
Reviewed 14 January 2016

Hope you like hiking back and fourth to your room and don't expect a lot of choices for dining. Be advised that if you fly into San Juan you need to rent a car because it is 75 miles away on the south side of the island with no white sandy beaches. The ride is not bad at all though....

Review collected in partnership with Hilton Hotels & Resorts
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Thank Marti H
Bellefonte, Pennsylvania
Reviewed 13 January 2016

Our luggage did not arrive with us. The airline delivered the luggage late that night. The night clerk put the luggage in storage and mistakenly did not tell anyone or leave a note. We were without luggage for 3 days. Upon discovering this, the hotel manager, Jose, arranged for us to meet with the general manager, Gunther. Gunther met with...

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1Thank Daniel M
Reviewed 11 January 2016

This was my first stay at a hotel that styles itself as a resort and I was blown away. The room was very well kept and we were on a higher floor with a balcony that that overlooked the pool area, vball court, and eventually the beach it had a breathtaking view. I was part of a group of 12...

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2Thank Josh E
bronx, United States
Reviewed 10 January 2016

excellent it was a wonderful experience ground were beautiful staff was excellent food was great everything was perfect and delightful and experience of a life time. i highly recomend to every body that wants to feel paradise

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Richard R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
La Cava
La Cava
Cuisines: Contemporary, Latin, Puerto Rican, International
Sancho's Sushi Bar
Sancho's Sushi Bar
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An extensive beachfront resort strategically located minutes from downtown Ponce, with easy access to most business and tourist attractions and landmarks of the South and Southwest Puerto Rico regions, like Castillo Serralles, La Guancha, Guanica Dry Forest, Cabo Rojo and Ponce Museum of Art, Ponce Airport and Sea Port. Amenities include direct beach access, championship golf course, 24/7 full service Casino, fitness center, rooms and suites with balconies and ocean views, and an ample range of meeting and banquet venues with business center support. ... more   less 

Additional Information about Hilton Ponce Golf & Casino Resort

Address: 1150 Caribe Ave., Ponce 00716, Puerto Rico
Region: Caribbean > Puerto Rico > Ponce
Price Range: ₹ 9,380 - ₹ 17,783 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Ponce Golf & Casino Resort 4*
Number of rooms: 254
Reservation Options:
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Also Known As:
Hilton Ponce Golf Hotel Ponce
Hilton Ponce Golf And Casino Resort
Hilton Ponce Hotel
Hilton Ponce Resort
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Ponce Golf & Casino Resort staff and other travellers.
58 questions
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Questions? Get answers from Hilton Ponce Golf & Casino Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Oceanfront patio room”
  • Patio Oceanfront Room
 of 5 bubbles ericao219, 23 Mar 2017 | Read review
“Best resort on the south side of the island”
 of 5 bubbles 655lalita, 11 Feb 2017 | Read review
“Ocean side, even though they say so can't see the ocean , you can.”
 of 5 bubbles buschick2014, 24 Jan 2017 | Read review
“ocean view”
 of 5 bubbles FedericaRoma_Italy, 21 Jan 2017 | Read review
“Ocean Towers has a better view and is much quieter.”
 of 5 bubbles Pnpn1219, 10 Jan 2017 | Read review
5 of 5