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Hilton Ponce Golf & Casino Resort

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Traveller (640)
Room & Suite (238)
Pool & Beach (217)
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Overview
  • Excellent48%
  • Very good31%
  • Average12%
  • Poor6%
  • Terrible3%
Travellers talk about
“executive tower”(71 reviews)
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“la guancha”(23 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Ponce Golf & Casino Resort
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Ponce Golf & Casino Resort
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,676)
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Traveller rating
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603
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194
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321 - 325 of 1,406 reviews
Reviewed 6 September 2016

I use this facility mainly for business reasons. Unfortunately the property housekeeping and general maintenance is extremely poor. The quality of service is good, special bellman and in all food related services. Nevertheless, housekeeping is a disaster.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Wilma C
Response from HiltonPonce, Guest Relations Manager at Hilton Ponce Golf & Casino ResortResponded 13 September 2016

Dear Ms. Wilma C, Thank you for your feedback. Your concerns are really important to us. This information has been addressed to the corresponding areas. We are always striving to heighten the level of service in the hotel, and actually, changing the mattresses is one...More

Reviewed 6 September 2016

This hotel is a high-end hotel for the low budget traveler. Rooms are big and clean,l the bar is a full bar with one of the best mojitos I've ever had. There is a golf course and while i did not use it (because i...More

Thank johnnytuba
Response from HiltonPonce, Guest Relations Manager at Hilton Ponce Golf & Casino ResortResponded 20 September 2016

Dear Johnnytuba, Thank you for your excellent feedback! We are happy that you were able to enjoy a real vacation in Puerto Rico while you stayed with us at the Ponce Hilton! And you are right, our Mojito's are famous to be outstanding! Glad you...More

Reviewed 4 September 2016

We were visiting family in Ponce and the Hilton came recommended by them. After being there and exploring the area, the Hilton is clearly the best choice. The property is beautiful and the staff were probably on of the best I have ever seen and...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank wrbjr
Response from HiltonPonce, Guest Relations Manager at Hilton Ponce Golf & Casino ResortResponded 20 September 2016

Dear WRBJR, Thank you for visiting us and taking the time to write about your great experience. Your family gave you the best advise, to stay at the Hilton Ponce! We are really glad you had a good time and appreciate your compliments on the...More

Reviewed 3 September 2016

A great pool area, lots of fun for the kids. We went for the breakfast upgrade and the buffet was very good, the other restaurants were okay, we headed to La Guancha for a meal on Sunday night and the food was very good and...More

Review collected in partnership with Hilton Hotels & Resorts
Thank adavidson506
Reviewed 1 September 2016

They treat non speaking Spanish people as second class.bar and casino the best ,front desk and restaurant trash,my wife said something to the front desk and was waved off by them.waited 15minutes for butter,got up and got it my self ,15 minutes for check,20 to...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank James C
Response from HiltonPonce, Guest Relations Manager at Hilton Ponce Golf & Casino ResortResponded 1 October 2016

Thank you for taking the time to tell us about your experience. We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Casino and Gambling
Tennis Court
Bar/Lounge
Hot Tub
Golf Course
Heated pool
Outdoor pool
Details
Price range
US$ 157 - US$ 254 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 157 - US$ 254 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (640)
Room & Suite (238)
Pool & Beach (217)
Dining (97)
Amenities (117)
Family and Play Areas (9)
Business Centre & Event Rooms (5)
Questions & Answers
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Calley H
11 May 2018|
AnswerShow all 7 answers
Response from Its_My_Life12 | Reviewed this property |
They do.
1
Vote
lellingsen
28 March 2018|
Answer
Response from Steinbrenner | Reviewed this property |
Sorry, not sure. We did not golf, but if I remember correctly they were 1/2 the price that I expected. Sorry
0
Votes
maytejm
5 March 2018|
AnswerShow all 2 answers
Response from vanessa r | Reviewed this property |
Hi I think service dog only but call front desk to b sure.
1
Vote
Room Tips
"All rooms have great views"
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"first floor next to the pools are great. walk right out of room."
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"Rooms 108 - 142 in east or west buildings. Easy walkout from patio to the main pool & rec.area."
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"Best Service ever at this Hilton"
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