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Embassy Suites by Hilton Dorado del Mar Beach Resort

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About

#2 of 2 hotels in Dorado
Location
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Value
Daily Resort Charge will be added to the room rate and includes: Guest internet access (4 devices): beach services with chairs, umbrellas & towels: pool toys & games: two bottled waters daily: 50% discount for second entrée purchased at lunch & dinner: 15% off massage: local/toll-free calls. Welcome to Embassy Suites by Hilton Dorado del Mar Beach Resort located just outside San Juan, Puerto Rico. We offer the best hotel destination for Puerto Rico vacation packages and specials! Our Puerto Rico beach resort offers our guests a beautiful stretch of warm, tropical beaches. We're a short drive from Camuy Caves, Puerto Rico Premium Outlets, Bacardi Factory & Luis Munoz Marin International Airport (SJU). There is so much to do on our beautiful island and we'd like you to help you plan your vacation before you arrive. We can offer great suggestions to our business and group guests.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Kids stay free
Car hire
Paid private parking on-site
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Poolside bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Microwave
Refrigerator
Flatscreen TV
Safe
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family
Ocean View
Languages Spoken
English, Spanish
Hotel links
Special Rate:Book in Advance and Save up to 17%
2,478Reviews72Q+A100Room tips
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J R wrote a review 14 Apr
3 contributions2 helpful votes
There is no beach service other than getting one towel per day. The free beach chairs were mostly broken and if you wanted a better chair or umbrella it was $10 dollars. There were a couple of teenage events during our stay that made the pool area inaccessible. We had to practically beg for room service.
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Date of stay: April 2024Trip type: Travelled with friends
Room Tip: I’d avoid this resort unless you are super budget conscious.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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CGStone wrote a review Jun 2023
9 contributions4 helpful votes
Hotel's Favourite
Had a wonderful stay here. Everyone was so friendly and helpful. Especially Carlos Rodriguez, he’s on staff here and gave us great recommendations on beaches and great scenic locations to stop at. We were impressed at the location of this hotel, it was very central to gorgeous beaches! I absolutely love Puerto Rrrrrico and it’s people, will definitely return and thanks again Carlos for everything!! -Carolina Stone
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from joshua Castro, Guest Services / Front Office at Embassy Suites by Hilton Dorado del Mar Beach Resort
Responded 29 Jun 2023
Thank you so much, Ms. Stone, for sharing your wonderful experience at our hotel! We're thrilled to hear that you had a fantastic stay and that our staff, made your visit even more memorable. At our hotel, we pride ourselves on providing exceptional service and creating a friendly and helpful atmosphere for our guests. Carlos is indeed a valuable member of our team, and we're delighted that he went above and beyond to ensure you had a great time. We're glad his recommendations on beaches and scenic locations added to the enjoyment of your trip. Being centrally located to gorgeous beaches is definitely a highlight of our hotel, and we're glad you appreciated the convenience. Puerto Rico is indeed a beautiful place, and its people are known for their warmth and hospitality. We can't wait to welcome you back when you return to Puerto Rico! Thanks once again for choosing our hotel, and we'll be sure to pass along your kind words to Carlos and the rest of the team. Safe travels, and we look forward to creating another memorable experience for you in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Passenger41071286749 wrote a review Mar 2024
1 contribution
Luis is an AMAZING human! He is fun and just a great to gs around! 😇 We loved his service with a smile. He pours a good drink too. Allan at the front desk is such a nice fella. You will not be disappointed with the service at Embassy Suites. Xixoxoxoxo and
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Date of stay: March 2024
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Location
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Service
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Trip type: Travelled with family
Room Tip: Awesome place!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jose D S wrote a review Mar 2024
1 contribution
My family couldn’t arrive with me on time because of flight delays and Israel of front desk refused to give my family that arrived later pool access. Ive stayed at this hotel countless times with the same situation and had no problem before. Make sure every member of your party is with you.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Joshua Castro, Owner at Embassy Suites by Hilton Dorado del Mar Beach Resort
Responded 3 weeks ago
Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience or frustration this situation may have caused. It is our aim to provide exceptional service to all our guests, and it is disappointing to hear that your family experienced difficulties with pool access upon their delayed arrival. We understand the importance of accommodating all members of a party, especially when unforeseen circumstances such as flight delays occur. Please accept our sincerest apologies for the inconvenience this has caused. We value your loyalty as a repeat guest, and we hope to have the opportunity to regain your trust during your next visit. If there is anything else we can do to assist you, please do not hesitate to reach out to us directly.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Melissa D wrote a review Mar 2024
Leander, Texas1 contribution
5 Friendly people, clean, Daily breakfast, 1 drink happy hour, pool and beach (which is a small cove). The beach is great if you have small kids or want to see sunrise or sunset! Negatives the beach is too small. Location is too far. Need to uber everywhere!
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Date of stay: March 2024Trip type: Travelled with friends
Room Tip: Renting a car is cheaper than paying for an Uber everywhere! Parking is terrible! Be everywhere...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Joshua Castro, Owner at Embassy Suites by Hilton Dorado del Mar Beach Resort
Responded 3 weeks ago
Thank you for sharing your feedback with us. We are delighted to hear that you found our team friendly and our facilities clean during your stay. It is wonderful to know that you enjoyed the daily breakfast, the happy hour, and the convenience of having both a pool and beach access. We understand your concerns about the size of the beach and the distance to other attractions. While our beach may be, cozy, especially ideal for families with small children. Regarding our location, we apologize if it felt too far from other destinations. We appreciate your feedback and understand that transportation can be a consideration for our guests. We strive to provide recommendations for transportation options and local attractions to enhance our guests' experiences. Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. If there is anything we can assist you with in planning your next visit, please do not hesitate to reach out.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dan N wrote a review Mar 2024
Guthrie, Oklahoma27 contributions11 helpful votes
My wife and I have been blessed in staying many places around the world. I don’t believe we have been treated better at any. From the manager, to the desk, to the bellman, restaurant staff, and housekeeping we were met with smiles and professionalism. While it has been said by many that the hotel is not in keeping with most Hilton standards none of that falls to the people employed in this facility. Thank you so much for a wonderful experience. This is an excellent place for smaller kids. While we did truly enjoy the hotel our next visit to Puerto Rico will be in the Fajardo area. The grandkids enjoy snorkeling and may be diving and the east side allows access to Culebra, Vieques and Icacos Islands. We snorkeled Culebra (it was great) and the trip from Embassy Suites to the marina we went out of was two hours away. San Juan traffic in rush hour rivals Dallas or Houston and most drivers just use the white lines as a “suggestion” … lol. I absolutely want to come back to PR to try more of their unique foods and would also like to take in Old San Juan.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Joshua Castro, Owner at Embassy Suites by Hilton Dorado del Mar Beach Resort
Responded 3 weeks ago
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you and your wife enjoyed your stay at our hotel in Puerto Rico. Providing exceptional service and ensuring our guests feel welcomed and appreciated is our top priority, and it's wonderful to know that our team exceeded your expectations. We understand your desire to explore other areas of Puerto Rico, particularly Fajardo, known for its stunning snorkeling and diving spots, as well as its accessibility to beautiful islands like Culebra, Vieques, and Icacos. While we'll miss having you as our guests, we wholeheartedly support your exploration of all the amazing experiences Puerto Rico has to offer. We can empathize with the challenges of navigating through San Juan's rush hour traffic, but we're glad you found humor in it! And we completely agree that Puerto Rico's unique culinary scene and the charm of Old San Juan are must-experiences on your next visit. Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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William M wrote a review Feb 2024
1 contribution
This resort was awesome!!! The food at the bar was really good. The pool was amazing and the kids had a blast. It’s also right on the beach which was a plus!! Carlos Rodriguez is a staff there and he was very attentive and very helpful with places to visit while we stayed there. He went above and beyond helping and guiding us throughout our stay. Gracias Carlos!!!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Joshua Castro, Guest Services / Front Office at Embassy Suites by Hilton Dorado del Mar Beach Resort
Responded 4 weeks ago
We're thrilled to hear that you had an awesome experience at our resort! It's fantastic to know that you enjoyed the delicious food at the bar and had a blast at our amazing pool, especially with the kids. Being right on the beach is indeed a wonderful perk! Thank you for acknowledging Carlos Rodriguez; we're proud to have him on our team and delighted that he provided such attentive and helpful service. We'll be sure to pass along your gratitude to him. Gracias for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MCM11 wrote a review Feb 2024
Milford, Connecticut1 contribution1 helpful vote
If you want good service or any service, clean rooms, rugs that aren’t torn and ripped don’t come here. The people at the tour desk and front desk were nice but doesn’t make up for the condition of the place. Many of The beach/pool chairs are broken and gone by 10am. Not enough service people at the pool bar and took forever to be served. The room wasn’t made up until day 3. I could go on but you get the picture.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Joshua Castro, Guest Services / Front Office at Embassy Suites by Hilton Dorado del Mar Beach Resort
Responded 23 Feb 2024
Thank you for taking the time to share your feedback with us. We are deeply sorry to hear about the challenges you experienced during your stay. Providing excellent service and maintaining the highest standards of cleanliness are our top priorities, and we regret that we fell short of meeting your expectations in these areas. We apologize for any inconvenience caused by the condition of your room and the torn rugs. Your comments have been shared with our housekeeping team for immediate attention and improvement. Additionally, we have taken note of your concerns regarding the availability of beach and pool chairs and the service at the pool bar. Rest assured; we are actively addressing these issues to ensure a better experience for our guests in the future. While we are pleased to hear that you found our tour desk and front desk staff to be friendly, we understand that this does not fully compensate for the shortcomings you experienced. Please know that your feedback is incredibly valuable to us, and we will use it to make necessary improvements. Once again, we apologize for the inconvenience and disappointment you experienced during your stay. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Emma S wrote a review Feb 2024
1 contribution
Beautiful place friendly people, pool is clean, beach need new chairs, the rooms service not to good , housekeeping only took garbage out not clean the rest of the room!! a gentleman Name Carlos Rodriguez is the best to help you with anything even in the areas that his not working,
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: The pool need new chairs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Joshua Castro, Guest Services / Front Office at Embassy Suites by Hilton Dorado del Mar Beach Resort
Responded 23 Feb 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our resort to be beautiful and that you encountered friendly people during your stay. We're glad to know that you enjoyed the clean pool and the assistance provided by Carlos Rodriguez. Providing exceptional service to our guests is always our top priority, and we will be sure to pass along your kind words to Carlos. We appreciate your feedback regarding the beach chairs and the room service. Your comments have been shared with the relevant teams for further improvement. Rest assured, we are committed to enhancing the overall guest experience and will take your suggestions into consideration. Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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masslass06 wrote a review Feb 2024
MA2 contributions
+1
Room has mold. Rugs are stained. Lamps and light fixtures are rusted! The mattress on the pull out sofa is torn and ripped to shreds, unusable!!! Absolutely gross!!! It’s like staying in a Motor Inn. This shouldn’t be a Hilton. Extremely disappointing. When I asked for a room change, credit on the reservation or to be switched to a sister hotel I was told none of that’s possible and they’ll send housekeeping if my room isn’t clean?!? Housekeeping can’t fix rust or mold or torn mattresses??!!?? Gross!!!!
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Joshua Castro, Guest Services / Front Office at Embassy Suites by Hilton Dorado del Mar Beach Resort
Responded 21 Feb 2024
Thank you for taking the time to share your feedback with us. We are deeply sorry to hear about the disappointing experience you had during your recent stay. We sincerely apologize for the issues you encountered with your room. This is certainly not up to the standards we strive to maintain, and we understand how unsettling and inconvenient these conditions must have been for you. Please know that we take your concerns seriously, and we will address these issues immediately with our housekeeping and maintenance teams to ensure that the necessary improvements are made to prevent similar occurrences in the future. We truly appreciate your feedback as it helps us identify areas for improvement, and we hope you will consider giving us another opportunity to provide you with a more pleasant experience in the future. If you would like to discuss your concerns further or if there is anything else we can do to address your issues, please do not hesitate to contact us directly.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹23,324 - ₹30,931 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites dorado del mar beach & golf hotel dorado, embassy suites dorado del mar beach and golf resort, puerto rico embassy suites, dorado embassy suites
LOCATION
CaribbeanPuerto RicoDorado
NUMBER OF ROOMS
174
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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EMBASSY SUITES BY HILTON DORADO DEL MAR BEACH RESORT - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Embassy Suites by Hilton Dorado del Mar Beach Resort
Which popular attractions are close to Embassy Suites by Hilton Dorado del Mar Beach Resort?
Nearby attractions include Costa Dorado Bay (0.3 km), Dorado Del Mar Beach (0.5 km), and Mameyal Bay (0.7 km).
What are some of the property amenities at Embassy Suites by Hilton Dorado del Mar Beach Resort?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Embassy Suites by Hilton Dorado del Mar Beach Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Dorado del Mar Beach Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Dorado del Mar Beach Resort?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Embassy Suites by Hilton Dorado del Mar Beach Resort?
Conveniently located restaurants include Katrina's Restaurant, Don Tako Dorado, and La Villa Dorada de Alberto.
Are there opportunities to exercise at Embassy Suites by Hilton Dorado del Mar Beach Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Embassy Suites by Hilton Dorado del Mar Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton Dorado del Mar Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Embassy Suites by Hilton Dorado del Mar Beach Resort?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Embassy Suites by Hilton Dorado del Mar Beach Resort?
Many travellers enjoy visiting Castillo San Felipe del Morro (15.7 km), El Cañuelo (14.4 km), and Bastion de San Antonio (15.9 km).