We stayed here as a family, 4 people and a baby! Overall good price and included breakfast, i think kids should eat free and since is a buffet, you won't lose because the adults need to consume, kids don't eat a lot. The side i...More
1 - 5 of 182 reviews
I booked a two night stay at this hotel because I thought it would be nice and wanted to enjoy the facilities. Unfortunately, this place is really not worth the money. They have a new part with fancy rooms which are very pricey, but still,...More
Too slow and huge line for check in. Service was very slow and lot a people making a front desk line. 1 hour waiting time. One line for everything and not enough employees for proper customer services.
Hector: so sorry to hear that. Can I have the date of your stay?
I went with my family to spend our vacations and would say for the price being payed per night there should be many modifications. The check -in process was terrible spent 1 hour and a half waiting in line. The lobby needs renovating and also...More
Stay here excellent Hotel. Met all our needs. Can improve check in process to slow long lines a bit of a wait. Restaurant needs a better Chef. But Pool and other amenities were great. Loved the rooms in the new building with ocean view.More
I would like to take this opportunity to thank you for choosing Mayagüez Resort & Casino. We are committed to fulfilling the expectations of every guest who stays with us. At Mayagüez Resort & Casino we are constantly trying to improve our service and we...More
"I do not have a tip for a good room. I do not recommend this hotel"