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Mayaguez Resort & Casino

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Traveller (241)
Room & Suite (267)
Pool & Beach (98)
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Overview
  • Excellent25%
  • Very good22%
  • Average19%
  • Poor15%
  • Terrible19%
Travellers talk about
“resort casino”(5 reviews)
“pool view”(4 reviews)
“family vacation”(7 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (421)
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199 results
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49
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LanguageEnglish
25
43
47
35
49
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All reviewsresort casinopool viewfamily vacationthe pool area is greatroom conditioncustomer service isbuffet stylecheck in processhamburgersmall casinocastillopatienceadministrationinsectszoo
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1 - 5 of 199 reviews
Reviewed 2 weeks ago via mobile

This was my second stay at this hotel, but it was the first after the remodeling. I stayed at the new tower and the rooms were great, very modern and clean. The pool area was amazing and the staff at the front desk were friendly,...More

Thank Aviashey
Response from dalonso, Manager at Mayaguez Resort & CasinoResponded 2 days ago

Thanks for your review Aviashey! We love to hear how much people have enjoyed in our hotel. We hope to see you again very soon.

Reviewed 2 weeks ago via mobile

We overnighted here on a visit to the west coast recently. Not sure if it was Maria or just general wear and tear but this place needs work. Well located but seriously uncomfortable to get in and out of because of Casino clientele who overstuff...More

1  Thank Stephen S
Reviewed 3 weeks ago

This hotel have been an institution in Mayagüez for decades, it was a Hilton. The main structure is showing a lot of wear and tear and the rooms in this area are small, dated, and look dilapidated. If you happen to get a room in...More

Thank S1thlord
Reviewed 27 March 2018 via mobile

I had such an unpleasant experience. I came here to have a nice time with my friends and family. First of all I tried buying a pizza and I couldn’t cause the while team was going on a break. So we had to wait a...More

1  Thank Daniel D
Reviewed 20 February 2018

We made reservations for two rooms,requesting accommodations for a handicapped in one of the rooms. Upon arrival they informed us that the handicapped room had only one full size bed. We had requested a two bed room. A more confortable setting was requested and they...More

3  Thank c0nchitin
View more reviews
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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$ 151 - US$ 287 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 151 - US$ 287 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (241)
Room & Suite (267)
Pool & Beach (98)
Dining (58)
Amenities (42)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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rayack
27 August 2016|
AnswerShow all 6 answers
Response from sagsat | Reviewed this property |
Sorry bit late but no pet friendly.
0
Votes
AMG101080
23 March 2016|
Answer
Response from Dama R | Reviewed this property |
Need car to visit the beach but in about 15 minute you can visit the most beautiful beach in this area.
0
Votes
reneplaya
17 March 2016|
Answer
Response from Hector M | Reviewed this property |
Not in the room's but outside near the first pool there a beautiful one
0
Votes
Room Tips
"Always ask for a room in the new tower"
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"Select another hotel. Do not go to this one"
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"Front of the pool. Nice!"
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"Ask for the ones with the Ocean view and pool"
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