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Holiday Inn Mayaquez & Tropical Casino

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Holiday Inn Mayaquez & Tropical Casino
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249 Reviews from our TripAdvisor Community

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Showing 192: English reviews
1 review
Reviewed 6 days ago NEW

Service, security, comfortable.Rooms on the south side are quieter" "Corner suites are large and sunny" "Higher floors have less A/C unit noise"Restaurant room activities everything was nice and clean. Area has alot of known restaurant. Inside the hotel has a casino plus a very... more All personal are so friendly, the Hotel and facilities by cool and clean. The Restaurant,... More 

Helpful?
Thank Ana S
Puerto Rico
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Restaurant room activities everything was nice and clean. Area has alot of known restaurant. Inside the hotel has a casino plus a very good restaurant and like a club where the music was a blast. Dont even have 2 go outside they have it all

Helpful?
Thank Sandra R
A TripAdvisor Member
Reviewed 4 weeks ago via mobile

I travel to Puerto Rico about 4 times a year and always stay here. Great customer service, newly renovated rooms, a Casino, and Fat Tuesday on premises. Room service is great when you feel like just staying in. If you're ever in Mayaguez this is the place to stay.

Helpful?
Thank A TripAdvisor Member
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

We go for anniversary 22. All personal are so friendly, the Hotel and facilities by cool and clean. The Restaurant, Casino, Pool, rooms and other areas are perfects and resently remodelates . I recomended !!

Helpful?
Thank Lupe Z
Dunnellon, Florida
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 5 weeks ago

We where not there for a vacation,but to bury my Uncle,my dad younger brother,.The staff was very caring and kind helping our family in any way they could.The hotel was safe, clean and the food was good. service was over the top.hotel was very up to date and new

Helpful?
Thank Ralph n
Clarkston, Michigan
1 review
Reviewed 26 October 2016

The hotel is beautiful and the room was impeccable, view was amazing and the restaurant at the beach and ambient was like dream come true, BUT the Hotel policy and personal working here should give an awareness to the guest. I got bitten(11 bites) by a female sand flea the night I stayed there which was the night before to... More 

Helpful?
Thank perlafloresb
IHGService, Guest Relations Manager at Holiday Inn Mayaquez & Tropical Casino, responded to this review

Dear perlafloresb, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our hotel and service level to be great. However, we sincerely regret that the inconvenience you experienced during your visit. Your feedback is troubling and will surely be looked into. Rest assured it will be... More 

Central Florida, Florida
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 October 2016

We stood here 2 night while traveling the island and I have to definitely say that i was impress. The room was super cleaned and smell good, the bed was super comfortable and OMG their pillows were heaven. The staff was super friendly. The also have a casino which is good to go and use if you have some down... More 

Helpful?
Thank lnegron920
USA
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 October 2016 via mobile

Great improvement after remodeling. My room is about 95 percent new. Clean smell all over. Room service food is great!! Very nice bed. Single complaint are the main room doors, which slam shut when people don't hold them. Higher floors facing the west (back) let you see the ocean. I always find hairs in hotels, but I guess that is... More 

Helpful?
Thank viajeroastuto
Level Contributor
109 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 15 September 2016

We came to the casino with family - lost money - which is typical in a casino. We had an enjoyable time, learned many things. Felt the casino area was dark unlike most places that are bright and lighted. The restaurant was okay, hotel was decent.

Helpful?
Thank Aimeehd
Level Contributor
5 reviews
4 hotel reviews
Reviewed 10 September 2016 via mobile

It was my 1st time from the moment I enter to the moment I left i was treated like a queen everyone was very nice it did not matter what time of the day it was..I would recommend this Hotel i was with my son to and for a teenager to like something now a days its hard ....rooms service,... More 

Helpful?
Thank Wanda L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located, with all the spectacular attractions of Porta Del Sol within easy reach, Holiday Inn & Tropical Casino Mayaguez, is the ideal place to stay when your vacation or business trip takes you to the city of Mayaguez and Puerto Rico's stunning west coast. From Holiday Inn & Tropical Casino Mayaguez you can drive to an incredible water park, bowling alleys, golf courses and some of the most beautiful beaches in the Caribbean. Puerto Rico's only zoo is minutes away from the comfort of your room. Holiday Inn & El Tropical Casino welcomes you! Book your Mayaguez hotel reservations today for the upcoming events, Mayaguez University Graduation, RUM Mayaguez University Job Fair, Punta Borinquen Golf Club and Club Deportivo Del Oeste Golf Club. ... more   less 

Additional Information about Holiday Inn Mayaquez & Tropical Casino

Address: 2701 Hwy 2, Mayaguez 00680, Puerto Rico
Region: Caribbean > Puerto Rico > Mayaguez
Price Range: ₹ 8,455 - ₹ 11,046 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Mayaquez & Tropical Casino 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Holiday Inn Mayaquez & Tropical Hotel Mayaguez
Holiday Inn Mayaquez And Tropical Casino
Holiday Inn Mayaguez
Mayaguez Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Mayaquez & Tropical Casino staff and other travellers.
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Questions? Get answers from Holiday Inn Mayaquez & Tropical Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“"Rooms on the south side are quieter" "Corner suites are large and sunny" "Higher floors have less A/C unit noise"”
 of 5 bubbles , 29 Nov 2016 | Read review
“Rooms higher up more peaceful”
 of 5 bubbles Ralphn680, 31 Oct 2016 | Read review
“Get a insect repellent coconut based for when you are at the beach”
 of 5 bubbles perlafloresb, 26 Oct 2016 | Read review
“Ask for a newly renovated pool with a view of the front of the building.”
 of 5 bubbles 986deannas, 15 Aug 2016 | Read review
“6th floor rooms very quiet and renovated”
 of 5 bubbles EBPTY, 29 Jun 2016 | Read review
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