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Le Consulat, Ascend Collection Hotel

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Le Consulat, Ascend Collection Hotel
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309 Reviews from our TripAdvisor Community

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Showing 287: English reviews
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Reviewed 3 weeks ago via mobile

Only thing good this hotel has going for itself is its location. In the heart of Condado, within footsteps of Ashford Ave that has amazing restaurants, & 2 blocks from the beach. No amenities included in this hotel. Poor to no parking unless you don't mind paying nearest parking lot that could be expensive. Paint job in our room is...

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Helpful?
Thank Jerri W
Kissimmee, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 21 October 2016

I have to say I was afraid to stay here because of the parking fees. Well you don't really have to pay for parking, just unload and go find a parking spot. As simple as that. I am not good at parallel parking but for free, we can make it happen. The customer service was amazing! The cleanliness of the...

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1Thank hrivera72
About Hotel's Favourite Review
Charlottetown, Canada
Reviewed 3 weeks ago via mobile

We like many other, we chose this hotel because of the price and proximity. Staff are polite and helpful It is an older hotel but for our two night layover it was fine. Nothing fancy just plain and simple. We thought a continental breakfast was included but not so! We don't know why we thought this. We went to the...

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Thank Peiflower
Grand Haven, Michigan
Reviewed 4 weeks ago

I booked this hotel, based on price alone. When I read the reviews, I re booked at the Condado Plaza (where I've stayed before). My guests, did not re-book, and stayed here. They were promised a room with a view. Their room had a "view" of the wall of the tall building next door. Find another hotel.

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Thank drcser
A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 4 weeks ago via mobile

They don't have comforter on bed and when I ask for it they said that all of them are cleaning I can't believe that they rent a room without a bedding set!!! The TV remote control does not work There was smoke smell in the room

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Thank A TripAdvisor Member
Ontario
Reviewed 22 March 2017 via mobile

My family and I stayed here one night before our cruise. Although the staff were really nice, the room we had was bare bones, dirty and not worth the price we paid. The pullout couch was absolutely disgusting with stains and marks all over it. I had to put clean sheets down before we could even use it. The room...

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1Thank Lizzy3kids
Richmond, Virginia
Reviewed 17 March 2017

I travel to San Juan frequently to visit family and usually stay in one of the boutique hotels in the Condado area. This was my husband's and my first stay at Le Consulat, and it will be our last, unless and until we hear that it has been renovated significantly. Let's start with the fact that our room was advertised...

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Thank Changeservant
Washington, D.C
Reviewed 11 March 2017 via mobile

No Pressure for hot water! Had to shower with cold water during our stay! Few things were broken in the room: safe, toilet paper holder and shower window. To top it off, there was an open bathroom sewer with toilet paper and other discussing things right next to the entrance. Overall, terrible experience and will definitely not return here!

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1Thank Samloutfi
Reviewed 8 March 2017 via mobile

NEVER again. We stayed in Jan 2016 one night prior to cruise and it was okay--needed attention but had breakfast, was decently clean and quiet. So we decided to stay again in Jan 2017. This stay was for 3 nights. And a much different experience. Upon check in, there was no blanket or towels but in the end that was...

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1Thank Rhonda K
Reviewed 9 February 2017

If you want lots of frills and luxury, don't go here. But if you, like me, prefer the basics -- a clean bed, a shower, a convenient location -- then this is perfect. And it's cheaper than most other places in the area.

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1Thank Daniel C

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff

Additional Information about Le Consulat, Ascend Collection Hotel

Address: 1149 Magdalena Ave Condado, San Juan 00907, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: ₹ 5,186 - ₹ 9,335 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Le Consulat, Ascend Collection Hotel 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Ascend Collection Le Consulat
Ascend Collection San Juan
Clarion San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Le Consulat, Ascend Collection Hotel staff and other travellers.
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Questions? Get answers from Le Consulat, Ascend Collection Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call the Condado Plaza.”
drcser, 29 Mar 2017 | Read review
“If you have to stay here, get a "suite."”
Changeservant, 17 Mar 2017 | Read review
“Stay someplace else.”
  • Accumulated dirt on plug.
  • Loose wall switch
  • Black mold on shower curtain
  • Accumulated dirt on baseboard
cometda, 8 Feb 2017 | Read review
“Just around the corner, a wide selection of restaurants and bars...”
U6489RBrichardp, 9 Nov 2016 | Read review
“pick a downstairs room in case the elevator is still broken”
bijouxmorrison, 1 Nov 2016 | Read review
5 of 5