We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

La Concha Renaissance San Juan Resort

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 5 more sites!
Professional photos
La Concha Renaissance San Juan Resort
La Concha Renaissance San Juan Resort
Panoramas (2)
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","moduleList":["handlers"],"template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

6,983 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for La Concha Renaissance San Juan Resort
See the most recent reviews
Showing 6,725: English reviews
Reviewed 11 September 2014

Getting to the hotel was busy, but that's staying at the Condado area; It reminds me of SoBe Pool is gorgeous & Beach even better with service; Hector Torres took care of us & was off the hook Overall the place is nice & the staff is awesome :-)

 Report
Helpful?
1Thank Eric C
Silver Spring, Maryland
Reviewed 11 September 2014

The customer service was outstanding; we were greeted with a warm and pleasant smile from our reservationist, Swan, as soon as we checked into the hotel. We had asked for a higher level room when booking our reservations which was granted. The hotel grounds and pools are beautiful and views of the ocean and beach were breathtaking. I highly recommend...

 Report
Helpful?
Thank Arie G
Reviewed 11 September 2014 via mobile

Julio Reyes is an outstanding bartender. He is kind, polite, and well mannered. He is destined to climb the latter to management if he should choose. Top choice on excellence in this type of service and I have been around the world. -RC Phillips Actor / Producer Beverly Hills

 Report
Helpful?
Thank surfbumz
Raleigh, North Carolina
Reviewed 10 September 2014

This hotel is so beautiful! Outside at the entrance were gorgeous waterfalls following tall glass doors upon entering. The lounge/ bar area was very chic. It was decorated with different styles of white lounge furniture throughout. The front desk attendant, Tara was phenomenal. Her customer service was awesome from beginning to the end. She gave us a little bit of...

 Report
Helpful?
Thank Baby801
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Dear Guest, Thank you for taking the time to write such wonderful remarks about your stay at our resort. I am glad you enjoyed our hospitality and service. I am sure your tips will be very helpful to our future guests. I will be sure to share your review with our team as they work hard to ensure each guest...

Sacramento, California
Reviewed 10 September 2014

Puerto Rico is the "Isle of Enchantment" and for that reason my now husband and I decided to travel from California to get married in PR. I had originally called the resort where we stayed on our first visit to PR and I NEVER got a call back. After browsing online for other places I came across La Concha and...

 Report
Helpful?
Thank itzy1109
Pittsburgh, Pennsylvania
Reviewed 10 September 2014

Hubby and I stayed at Renaissance La Concha in San Juan to celebrate our anniversary. There was chaos when arriving at the property as there isn’t much of a driveway, so the taxis were all stacked up. There were a several valets standing around and no one offered to help with the bags. The hotel has a very stylish lobby....

 Report
Helpful?
6Thank Snazzyt01
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Dear Guest, First of all, congratulations on your Wedding Anniversary! Thank you for taking the time to write this review about your stay with us. It was great of you to point out the positives and areas where to improve. I sincerely apologize for the experience you describe here that are not characteristic of the level of service our resort...

Orlando, Florida
Reviewed 9 September 2014

I absolutely loved staying at La Concha. the room was gorgeous the location is close to the old San Juan The beaches and pools were gorgeous. thanks to concierge Michael very polite and friendly, if you plan to set up tours try to schedule as soon as you get there. the casino is also very nice. All in all it...

 Report
Helpful?
1Thank djmenez
Potomac, Maryland
Reviewed 9 September 2014 via mobile

This is definitely a below par marriott. Would never recommend this location. Rooms are smelly and bathrooms are moldy. Carpet is nasty and looks very old. This place needs a major overhaul. Moved from the old building into suite towers and still not impressed. We are marriott elite members and exclusively stay at marriott when we travel. This is by...

 Report
Helpful?
1Thank Davinder S
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Dear Davinder S., Thank you for taking the time to review our hotel and I appreciate your loyalty towards the Marriott brand. Please accept my apologies for your room experience. I will immediately share you concerns with our Housekeeping and Engineering Departments as we hold our team members to the highest standards. I can assure you that our staff will...

Brooklyn, New York
Reviewed 9 September 2014 via mobile

I have to say that this hotel really was beyond our expectations. We booked the hotel since we were going for a friend's wedding and was part of the package. From the minute that we got to the hotel the pampered feeling was always there. Customer service was fantastic. All the amenities were clean. Whatever you want or need the...

 Report
Helpful?
Thank Marjorie S
California
Reviewed 9 September 2014

My friends and I decided to venture out of West Coast for my 30th Birthday celebration last November! A frequent priceline user, I chose not to use priceline for my trip. With days worth of research and numerous of traveling books read, I have decided on La Concha. The hotel was not too far from the airport and we were...

 Report
Helpful?
3Thank Mindy Y

4,628 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (4234)
Viewed
Bathroom (92)
Viewed
Pool/Beach Area (757)
Viewed
Business Centre/Function Rooms (9)
Viewed
Hotel & Grounds (823)
Viewed
Room/Suite (680)
Viewed
View from Room (371)
Viewed
Family/Play Areas (4)
Viewed
Dining (165)
Viewed
0:48
Videos (5)
Viewed
Other (1328)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (248)
Viewed
Amenities (11)
Viewed
Beach (23)
Viewed
Infinity Pool (7)
Viewed
Oceanfront Junior Suite (68)
Viewed
Outdoor Pools (24)
Viewed
Dining (28)
Viewed
The Hotel (87)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (146)
Viewed
Hotel & Grounds (26)
Viewed
Business Centre/Function Rooms (24)
Viewed
Pool/Beach Area (13)
Viewed
Dining (15)
Viewed
Room/Suite (36)
Viewed
View from Room (1)
Viewed
Other (31)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near San Juan
0.3 km away
Condado Vanderbilt Hotel
1.4 km away
Caribe Hilton San Juan
Caribe Hilton San Juan
#19 of 46 in San Juan
6,440 reviews
4.7 km away
Hotel El Convento
Hotel El Convento
#2 of 46 in San Juan
2,549 reviews
Show Prices
Show Prices
Show Prices
24.1 km away
Dorado Beach, a Ritz-Carlton Reserve
6.6 km away
The Ritz-Carlton, San Juan
The Ritz-Carlton, San Juan
#6 of 13 in Isla Verde
2,980 reviews
0.4 km away
San Juan Marriott Resort & Stellaris Casino
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the La Concha Resort experience, the stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in San Juan's most prestigious Condado district, La Concha is an icon of modernist architecture replete with spacious exhilarating decor and detail. ... more   less 

Additional Information about La Concha Renaissance San Juan Resort

Address: 1077 Ashford Avenue, San Juan 00907, Puerto Rico (Formerly La Concha Resort: A Renaissance Hotel)
Region: Caribbean > Puerto Rico > San Juan
Price Range: ₹ 16,882 - ₹ 29,135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Concha Renaissance San Juan Resort 4*
Number of rooms: 483
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Expedia, Orbitz, Agoda, Priceline and Jetsetter so you can book your La Concha Renaissance San Juan Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
La Concha Hotel Renaissance
Renaissance San Juan
San Juan Renaissance
Hotel Style:
#2 On the Beach Hotel in San Juan
#2 Business Hotel in San Juan
#3 Luxury Hotel in San Juan
#3 Romantic Hotel in San Juan
#6 Family Hotel in San Juan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from La Concha Renaissance San Juan Resort staff and other travellers.
274 questions
Ask a question
New York, New York, United States
The Villages, Florida

See all questions (274)

Questions? Get answers from La Concha Renaissance San Juan Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“City View Condo Type Units are Awesome in space and amenities”
  • Jacuzzi Tub Bathroom
  • fitness center ocean view
 of 5 bubbles TheAcostaJourney, 18 Jan 2017 | Read review
“Ask questions on arrival about events in the hotel.”
 of 5 bubbles DaveCHarper, 14 Jan 2017 | Read review
“12th floor ocean view”
 of 5 bubbles doyleh151, 13 Jan 2017 | Read review
“Get beach side, b/c of street noise”
 of 5 bubbles NorthCarolinaBeth, 9 Jan 2017 | Read review
“If in the newer tower, request a room away from the city... otherwise it will be noisy”
 of 5 bubbles mireyak2013, 8 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay