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La Concha Renaissance San Juan Resort

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La Concha Renaissance San Juan Resort
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7,257 Reviews from our TripAdvisor Community

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There are newer reviews for La Concha Renaissance San Juan Resort
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Showing 6,981: English reviews
Temecula, California
Reviewed 19 December 2014

This hotel was a great choice. The staff was great. Eva at reception was wonderful and helped us by moving us to a room on a higher floor when we requested it. Rooms were really nice and comfy. Bed was great. I LOVED how they put lots of towels in your room everyday. It was rare that we didn't need...

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2Thank Denise30906
Athens, Georgia
Reviewed 19 December 2014

First, this hotel is at a gooooooooooood location. It is just next to condado beach, which is a bonita beach in San Juan. Some rooms have sea view. Second, it has its own underground parking lot ($15/day). In San Juan and Old San Juan, it is hard to find a parking spot, even some hotels do not have. Third, room...

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1Thank McAfee2010
Madrid, Spain
Reviewed 19 December 2014 via mobile

For the #8 hotel on this site, my girlfriend and I were thoroughly disappointed. The stay began with 45 minutes without electricity in the room. The bed felt like a sponge and needed to be flipped or thrown out and my 5am shower was lukewarm at best. At checkout I attempted to explain our issues and the assistant didn't acknowledge...

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5Thank guitarlev
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Dear guitarlev, Thank you for taking the time to share your thoughts regarding your experience. La Concha Resort takes guest satisfaction as our number one priority, so please rest assured that your comments have been shared with the team in an effort to improve our service. Although we fell short of meeting your expectations during this past stay, I hope...

Seattle, Washington
Reviewed 19 December 2014

We decided to come early to Puerto Rico before starting our cruise. I am a platinum Marriott reward member so the decision was easy in regards to where we were going to stay. Since we were traveling from the northwest we arrived very early in the morning (7:00am). I originally booked a city view suite and upon arrival the too...

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Thank Chad U
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Dear Chad U, First of all, we would like to thank you for being a Platinum Marriott Rewards Member and for taking the time to write about your experience while staying with us. Your input is vitally important to us! Being in high season, I am really pleased to hear that you got your early check-in request and your room...

Louisville, Kentucky
Reviewed 18 December 2014

After looking at booking our honeymoon at an all inclusive resort in the Dominican Republic, the wedding costs started to mount up and I started searching for ways to save money and ended up changing our honeymoon plans to Puerto Rico. Great decision! Saved over $1k and had an AMAZING time. Our trip started off on what would have been...

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2Thank DetroitDinero
Jersey City, New Jersey
Reviewed 18 December 2014

We got married during our six-day stay at the hotel, right on the beach and the staff couldn't have done more to accommodate and make our day special! From the cleaning staff, Juana Mercedes in particular, to the concierge, servers, room service which provided the most delicious wedding cake, everything was terrific! I highly recommend this sexy hotel!

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Thank viv s
Berkeley Heights, New Jersey, United States
Reviewed 18 December 2014

The best part of our trip was spending time at the beach. This hotel offers beach front rooms along with umbrellas and beach chairs for catching some rays. Staff was excellent, nice gym enough to get cardio and some weights. Food by the pool and beach were good. What I liked best was this was a big hotel but never...

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Thank KarenBerkley
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Dear KarenBerkley, Thank you so much for staying with us and for writing such a wonderful review. I have conveyed your compliments onto our team members. We take great pride of the warmth and friendliness fostered by our people who consistently strive to anticipate our guests’ needs to deliver the best experience. We are delighted to read that you had...

Hartford, Connecticut
Reviewed 18 December 2014

Our recent experience at La Concha in San Juan was truly wonderful. Our suite in the towers was extremely comfortable, and the partial ocean view from the terrace really enhanced our experience. The staff was extraordinarily helpful and attentive, always. The lobby, atrium, seating, pools, restaurants, and gym all were beautifully appointed and we made good use of all the...

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Thank 0208Barbara
Chicago, Illinois
Reviewed 17 December 2014

Celebrated my birthday day with one of my girlfriends at this wonderful hotel. The staff was superb. It started with Tatiana who checked us in earlier than what we anticipated. Never promised us anything but to our surprise was way earlier than check in. The maid staff (Ambert and her supervisor) surprised me and adorned my hotel door with Happy...

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1Thank Larvetta L
Luis R, General Manager at La Concha Renaissance San Juan Resort, responded to this review

Dear Larvetta L, First of all, I would like to wish you a happy belated birthday! Thank you very much for staying with us and providing a great review! I am glad to hear you enjoyed your birthday while staying with us. I am sure this visit offered you a great perspective of a birthday celebration in Puerto Rico. I...

Spokane, WA
Reviewed 17 December 2014

After reading a lot of positive reviews we changed our reservations from the Ritz to La Concha. I am very happy to say that it was a good decision. From the moment we arrived we were treated with kindness and smiles from every staff person. The room wasn't ready but we did check in quite early as our cruise ship...

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2Thank 26Weekends

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the La Concha Resort experience, the stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in San Juan's most prestigious Condado district, La Concha is an icon of modernist architecture replete with spacious exhilarating decor and detail. ... more   less 

Additional Information about La Concha Renaissance San Juan Resort

Address: 1077 Ashford Avenue, San Juan 00907-1128, Puerto Rico (Formerly La Concha Resort: A Renaissance Hotel)
Region: Caribbean > Puerto Rico > San Juan
Price Range: ₹ 14,521 - ₹ 28,005 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Concha Renaissance San Juan Resort 4*
Number of rooms: 483
Reservation Options:
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Also Known As:
La Concha Hotel Renaissance
Renaissance San Juan
San Juan Renaissance
Hotel Style:
#2 On the Beach Hotel in San Juan
#2 Business Hotel in San Juan
#3 Luxury Hotel in San Juan
#3 Romantic Hotel in San Juan
#6 Family Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from La Concha Renaissance San Juan Resort staff and other travellers.
305 questions
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New York, New York, United States
The Villages, Florida

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Questions? Get answers from La Concha Renaissance San Juan Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a high floor in the suites tower.”
MarkR165, 24 Apr 2017 | Read review
“Ocean view suite is IDEAL for families; especially if you have any little nappers in tow.”
aThing4PalmTrees, 23 Apr 2017 | Read review
“Rooms that have ocean room, you ccan still hear the ocean even with the windows closed, very nice calming sound.”
patriciacU8723NR, 23 Apr 2017 | Read review
“Ask to see room first”
PuertoRico2013, 23 Apr 2017 | Read review
“Any room facing the ocean”
JZ55, 21 Apr 2017 | Read review
5 of 5