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    La Concha Renaissance San Juan Resort

    1077 Ashford Avenue, San Juan 00907-1128, Puerto Rico
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    3/12/2017 4/12/2017
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    US$ 470
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    Traveller (4739)
    Room & Suite (1228)
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    Overview
    • Excellent60%
    • Very good27%
    • Average8%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “suite tower” (357 reviews)
    “felix perez” (96 reviews)
    “ocean view” (584 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Private Balcony
    4.0 Star Hotel
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Reviews (7,607)
    There are newer reviews for La Concha Renaissance San Juan Resort
    See the most recent reviews
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    2,381 - 2,385 of 7,303 reviews

    Reviewed 9 June 2015 via mobile

    I have stayed at La Concha approximately 70 to 80 nights over the last 5 years. I was very impressed with the place the first several times I stayed there, but unfortunately, the hotel seems to be slowly going downhill. It started when the lounge...More

    Thank daymj1978
    Response from Mike R, Hotel Manager at La Concha Renaissance San Juan ResortResponded 11 June 2015

    Saludos daymj1978, One of our key priorities at La Concha Resort is to provide the highest standards and level of efficient and courteous service. While it was a pleasure having you here as our guest, we are very sorry to learn that the quality of...More

    Reviewed 9 June 2015 via mobile

    We went on a family vacation for the first week in June. Our package included the included breakfast option. The facilites were absolutely beautiful. Nice clean rooms. Clean pool areas and clean beach. Unfortunately, my vacation was ruined due to inappropriate charges being placed on...More

    8  Thank Liana A
    Response from Eduardo R, Front Office Manager at La Concha Renaissance San Juan ResortResponded 11 June 2015

    Thank you for taking the time to review our hotel. I am now aware of the issues that you experienced. I am really disheartened by your comment about your billing situation and I want to resolve this matter immediately. Our Front Office Manager did contact...More

    Reviewed 9 June 2015

    Every year my best friend and I take a trip, this year we decided on San Juan, Puerto Rico. After reading many reviews we decided to stay the La Concha and we are so glad that we did! The resort is beautiful, I have stayed...More

    Thank Alexandra B
    Reviewed 9 June 2015

    Was on business trip and took my wife along. Although there for work it was great to come back to a great hotel. My wife and I enjoyed the endless pool and beach. The lobby area always has something going on. Convient walkig to shoping...More

    1  Thank raymondm600
    Reviewed 9 June 2015

    Front Desk very Helpfull and attentive. Very nice location close to everything. Walking distance to Dennys, Chillys, Burger King, Casinos, Starbucks, Beach is save. And variaty pools so if you dont want children around there is a pool only for adults overlooking the beach, private...More

    2  Thank Shaylando
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 256 - US$ 606 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 On the Beach Hotel in San Juan
    • #2 Business Hotel in San Juan
    • #3 Romantic Hotel in San Juan
    • #4 Luxury Hotel in San Juan
    • #6 Family Hotel in San Juan
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 483
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Marriott, Booking.com, Hotels.com, Orbitz, Travelocity, Priceline, Cancelon, Hotwire, Cheap Tickets, HotelQuickly, TripOnline SA and getaroom.com so you can book your La Concha Renaissance San Juan Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • La Concha Hotel Renaissance ,
    • Renaissance San Juan ,
    • San Juan Renaissance
    Add Photo Photos
    Traveller (4739)
    Room & Suite (1228)
    Pool & Beach (873)
    Dining (207)
    Hotel & Grounds (2609)
    Bathroom (102)
    Business Centre & Event Rooms (15)
    Family and Play Areas (5)
    Nearby
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    1.18 km away
     
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    1,982 reviews
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    Nearby Restaurants
    Serafina San Juan
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    Perla
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    Nearby Attractions
    Condado Beach
    1,149 reviews
    .02 km away
    Casino del Mar at La Concha Resort
    213 reviews
    .22 km away
    Ashford Avenue
    270 reviews
    .06 km away
    Plaza Ventana del Mar
    102 reviews
    .13 km away
    Ask a question
    Questions & Answers
    Mary P
    I am glad to see that a guest stayed a few weeks ago and had a good time. We visit La Concha every year either at Christmas/New years and/or in February. We have been staying for the past 32 years at La Concha. My first stay was in 1986, and then we started coming on a regular basis about 5 years ago. I love the way they refurbished the hotel a few years ago. It's a very modern and lively hotel. I love the choice of pools (they are heated with acqua jets!) and the restaurant choices. Of course, having a casino on premises is a big plus for things to do late at night. We have reservations on Christmas week 2017 through New Years day 2018, and also in February 2018. I was hesitant about keeping my reservations since I was worried about how the hotel would be due to the Hurricane Maria. Or if the guests were only going to be FEMA and other government workers housed at the hotel. It's nice to hear a review where the hotel doesn't appear to be damaged and still is open to normal Holiday guests and keeping the vacation vibe. I now look forward to my stay at La Concha! I am so happy that it appears they got through the hurricane and are open. My good wishes and prayers are with the people of PR. I hope that the US helps quickly with the rest of the Island's recovery. It's such a beautiful place!
    8 November 2017|
    AnswerShow all 4 answers
    Response from Jasmine T | Reviewed this property |
    I have not been to Puerto Rico since the hurricane but i do have colleagues who live there. They say it is still under much needed construction.
    0
    Votes
    LINDA K
    24 October 2017|
    AnswerShow all 6 answers
    Response from Astrid E | Property representative |
    Hi Linda and thank you for contacting us. You have nothing to worry about as La Concha has never closed after Hurricane Maria and has been fully operational for two weeks now. All our guests have access to all our amenities... More
    2
    Votes
    Dara R
    15 September 2017|
    AnswerShow all 2 answers
    Response from Astrid E | Property representative |
    Hi Dara and thank you for contacting us. We recommend that you book our City View Suite which includes two queen size beds. You can also book the Ocean View Suite with one king size bed and a sofa bed. Should you have... More
    0
    Votes
    Room Tips
    "Do not choose a cabana room by the pool. Choose a room in the ocean front tower. The junior suites are just..."
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    "beach view is awesome"
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    "Ocean view is truly ocean view."
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    "Higher floors have better views"
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