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La Concha Renaissance San Juan Resort

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La Concha Renaissance San Juan Resort
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6,983 Reviews from our TripAdvisor Community

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Showing 6,725: English reviews
Orlando, Florida
Reviewed 2 days ago NEW

It was 3 days before Thanksgiving 2016 when the phone call I dreaded, came late in the night..My Abuela of 96 years, had just passed away in Puerto Rico...It still ties a huge knot in my throat just thinking about how much i miss her physical being on this earth. At a moments notice I called the airlines, my boss...

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Helpful?
4Thank TheAcostaJourney
Washington DC, District of Columbia
Reviewed 2 days ago NEWvia mobile

Loving our stay at La Concha. The staff is very knowledgeable and always willing to help. We just had a wonderful lunch poolside. The food was great, and the service was even better. Thank you Hector Torres.

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Helpful?
Thank Christopher D
Brooklyn, New York
Reviewed 3 days ago NEW

Room - great - modern, clean and comfortable. interior door blocked out weekend music. Pools are not huge but are heated, close to bars and food. A couple of them look right out on the beach, which was awesome. The beach is well kept with lots of seats. Really nice. food and drinks at the restaurants and bars were always...

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Helpful?
Thank jmjjmj
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

Thank you for choosing La Concha Renaissance Resort as your hotel destination in Puerto Rico, and for giving us the pleasure of providing you with exceptional hospitality and service. We are glad to read we achieved our mission of providing you with a fun, relaxing, and memorable stay. For new reservations and the best available rate for your next stay...

Brooklyn, New York
Reviewed 3 days ago NEWvia mobile

This was a last minute trip for my birthday and after reading the reviews, I decided to stay here. It's in the Condado section, where there are lots of bars & restaurants in the area to choose from. Also a CVS & Walgreens in the area in case you forgot anything. Uber is available but you cannot request it from...

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Helpful?
Thank trinisteph
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

We truly appreciate the fact that not only did you share with us your stay highlights, but also recommendations of what in your opinion we can improve. Your valuable feedback is key in order for us to improve our hotel's procedures and services, and we want to thank you for taking the time to share it with us. For new...

Kapsztad, Republika Południowej Afryki
Reviewed 3 days ago NEW

Me and my friend stayed there for 5 nights and boy...what an amazing time we had! Everything was perfect from smooth checking in, to our amazing room with sea view.Everyone is so friendly, happy and smiling.Our first dinner we had at Perla restaurant.Make sure you are there fro a sunset and have window table.Perfection! The setting, the service and mouth...

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Helpful?
1Thank Alex K
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

We truly enjoy reading such wonderful feedback like yours and we want to thank you not only for taking the valuable time to share it with us, but also for choosing La Concha Renaissance Resort as your hotel destination in Puerto Rico. It was our pleasure serving you. For new reservations and the best available rate for your next stay...

Tenafly, New Jersey
Reviewed 3 days ago NEWvia mobile

Loved our stay at La Concha. Super comfy beds. Beautiful pool & beach- short ride to Old San Juan and airport. Delicious on site restaurants-Staff was so friendly and helpful- a shout out to Daniel at the front desk. Check out gym- exercise classes. Beach staff sets you up with lounge chairs, towels,water and bar service. Yummy Piña Colada's. ☀

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Helpful?
1Thank margo t
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

It was our pleasure hosting and providing you with the flawless stay our team members are known for. Your valuable feedback is truly appreciated. For new reservations and the best available rate for your next stay at La Concha Resort, you can contact us directly by calling 1-866-888-1958. At your service, Mike Rivera Hotel Manager mirivera@laconcharesort.com.

Annapolis, Maryland
Reviewed 3 days ago NEW

Very busy hotel with beach and casino, but very crowded and very loud. We stayed for one evening on the way home to FL and honestly there are better choices for a one nite experience. The room faced the ocean but no balcony and no where to sit other than a desk chair, really? So if you want a relaxing...

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Helpful?
Thank Chris H
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

At La Concha Renaissance Resort we are known for the fun and relaxing stay that we provide our valuable guests. We are sorry if our hotel's amenities and lifestyle are not what you had anticipated. Regarding the room, it is very important to note that we have different kinds of guest rooms and suites, which include a great variety of...

Blue Bell, Pennsylvania
Reviewed 3 days ago NEW

We were looking fr a relaxing get-away...we picked the wrong hotel. We reserved a King Oceanfront room. The room we were given was oceanview but also a view of an alley, construction and garbage. We asked to switch rooms and were put on a wait list. By 6pm, with no attention to our wait, we took a walk down to...

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Helpful?
1Thank mpigeon11
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

Thank you for taking the time to share your recent experience at La Concha Renaissance Resort with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for the...

Islesboro, Maine
Reviewed 3 days ago NEW

We stayed at La Concha two nights pre-cruise. Check in went smoothly, we had an oceanfront room. Open the sliding door and you are met with the sights and sounds of the crashing Atlantic ocean. The ocean conditions were not suitable for swimming, but we had our choice of four swimming pools on the property. Our favorite was an infinity...

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Helpful?
Thank DIANE04848
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

We take great pride meeting our guests' expectations and we are pleased to read we achieved it during your recent visit. For new reservations and the best available rate for your next stay at La Concha Resort, you can contact us directly by calling 1-866-888-1958. At your service, Mike Rivera Hotel Manager mirivera@laconcharesort.com.

miami, FL
Reviewed 4 days ago NEW

Overall good stay. Paid for a 1 bedroom suite gave me upgrade to partial ocean view/high floor 😃 Front desk check in was excellent and interactions with all staff very positive! Rooms honestly were in need of some upgrades. For example, room 1158 looks like door was kicked in --poor repair effort, lock mechanism misaligned, wood filler looks like a...

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1Thank tigerfoods
Mike R, Manager at La Concha Renaissance San Juan Resort, responded to this review

We would like to thank you for taking from your valuable time to share with us such valuable feedback. We would like to apologize for not fully meeting your expectations regarding the room provided. Please, rest assured I will share this with our Engineer Director, as your concerns are as important to us, and your satisfaction is our priority. For...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the La Concha Resort experience, the stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in San Juan's most prestigious Condado district, La Concha is an icon of modernist architecture replete with spacious exhilarating decor and detail. ... more   less 

Additional Information about La Concha Renaissance San Juan Resort

Address: 1077 Ashford Avenue, San Juan 00907, Puerto Rico (Formerly La Concha Resort: A Renaissance Hotel)
Region: Caribbean > Puerto Rico > San Juan
Price Range: ₹ 16,885 - ₹ 29,139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Concha Renaissance San Juan Resort 4*
Number of rooms: 483
Reservation Options:
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Also Known As:
La Concha Hotel Renaissance
Renaissance San Juan
San Juan Renaissance
Hotel Style:
#2 Business Hotel in San Juan
#2 On the Beach Hotel in San Juan
#3 Romantic Hotel in San Juan
#3 Luxury Hotel in San Juan
#6 Family Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from La Concha Renaissance San Juan Resort staff and other travellers.
274 questions
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New York, New York, United States
The Villages, Florida

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Questions? Get answers from La Concha Renaissance San Juan Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“City View Condo Type Units are Awesome in space and amenities”
  • Jacuzzi Tub Bathroom
  • fitness center ocean view
 of 5 bubbles TheAcostaJourney, 18 Jan 2017 | Read review
“Ask questions on arrival about events in the hotel.”
 of 5 bubbles DaveCHarper, 14 Jan 2017 | Read review
“12th floor ocean view”
 of 5 bubbles doyleh151, 13 Jan 2017 | Read review
“Get beach side, b/c of street noise”
 of 5 bubbles NorthCarolinaBeth, 9 Jan 2017 | Read review
“If in the newer tower, request a room away from the city... otherwise it will be noisy”
 of 5 bubbles mireyak2013, 8 Jan 2017 | Read review
5 of 5
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