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Luis Munoz Marin International Airport, San Juan 00937 Puerto Rico
E-mail hotel
Lowest prices for your stay
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (167)
Room & Suite (85)
Videos (1)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 03/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from San Juan Airport Hotel
Updated 03/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#35 of 58 hotels in San Juan
Location
Cleanliness
Service
Value
Our award-winning San Juan Airport Hotel is the only HOTEL located at the SJU Airport in Terminal D/2nd floor, just steps from the Airline counters. We have received the Best of the Best Award 4-Star Hotel in Puerto Rico by the Puerto Rico Tourism Company. We have amazing & comfortable rooms with COMPLIMENTARY amenities like HOT Breakfast, High-Speed Internet (Wi-Fi) wired & wireless connection, complimentary Laundry, 24-hour Front Desk and Concierge, Business Center, a fitness center with everything you need like an elliptical, treadmills, free weights, spinning bike, and more. Additionally, the Hotel offers a restaurant called Campo Verde which serves local dishes. During your stay, you can also arrange all your travel/tour needs with our Concierge Desk. We have exceeded the standards and amenities in our commitment to your comfort. Come stay with us and experience the best Puerto Rico has to offer!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Patio
Car hire
Business Centre with Internet Access
Car park
Wifi
Fitness / spa changing rooms
Personal trainer
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Vending machine
Taxi service
Conference facilities
Meeting rooms
24-hour security
Baggage storage
Executive lounge access
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun deck
Sun terrace
Sun umbrellas
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Safe
Seating area
Telephone
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish

Location

Full view
55Somewhat walkable
Grade: 55 out of 100
18Restaurantswithin 1 km
4Attractionswithin 1 km
1280Reviews46Q+A19Room tips
Traveller rating
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Popular mentions
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Most Recent
Javon M wrote a review 10 Sep
1 contribution
If it was not for the staff at this hotel my one day freezing cold stay would be ranked even worse than what I gave it. The rooms are small and not insulated at all. I was freezing all night long in my room. I think they should either shut this hotel down and renovate it from top to bottom or close it down and build a brand new hotel altogether.
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Date of stay: September 2022Trip type: Travelled solo
Room Tip: Avoid the San Juan Airport at all cost!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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elkie20000 wrote a review May 2022
Forest Hill, Maryland17 contributions6 helpful votes
Hotel's Favourite
Our flight was supposed to arrive around midnight so we booked a hotel room here so that we wouldn't have to deal with a taxi at that time of night. Our flight was canceled and the next flight was delayed so we ended up arriving at the hotel at 8am the next morning. We couldn't go to the cruise port until 1pm so decided to still try to check in to use the room to sleep a few hours. They checked us in without any issue and even gave us a late checkout of 1pm without asking, and then pointed us to the free breakfast. We ate and then went to nap. The room was small but everything was clean and quiet. There aren't many hotels that will let you check in at any time of day so I highly recommend staying here if you have a late flight that could be delayed.
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jeremy wrote a review Aug 2022
1 contribution
The room was simple and clean, but by itself not nearly worth the price. We tried it out for a night because the location at the airport is extremely convenient for a morning flight. The ridiculous problem was when we borrowed ping pong paddles from the front desk so the kids could play in the game room. Virtually all of the paddles, balls, pool cues, etcetera were broken in some way. The hotel required a deposit to borrow the paddles but we didn't realize the thing was broken until we went upstairs and started the game. When we returned the paddle at checkout and explained what happened these people charged us $100 to replace the paddle. I called the manager several days later when I realized what had happened and offered to just buy a new paddle. Nope! $100. Enjoy the money guys, next time we'll just stay in Condado.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ana R wrote a review Jun 2022
Washington DC, District of Columbia139 contributions42 helpful votes
Beds were comfortable and it's perfect for one or two nights. I arrived late and needed a place near the airport. They have free breakfast and it's decent. The coffee was good. It's hidden inside the airport and you park in the daily parking. I recommend getting the rental when you leave the hotel not when you arrive otherwise you will have to pay for parking over 23 dollars.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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pjinazPhoenix wrote a review May 2022
Phoenix207 contributions96 helpful votes
We stayed here on our way to the BVI and coming back. On our way we had about 8 hours between flights and it was convenient to get in late at night and just a short walk away was the hotel. It is a little odd being in an old unused terminal, but the people that work there are very nice and our room was fine. It seemed like it had been updated recently. We had the included breakfast the next morning and it was your typical included breakfast but also had made to order omelettes which was nice. On our way back from the BVI we stayed there as we had a 5am flight. Super convenient to walk to airport when the flight is so early. Would I stay here as a vacation destination, No. But would I stay here again as a super convenient, clean, acceptable accommodation right at the airport, Yes.
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Date of stay: May 2022
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lalit P wrote a review May 2022
2 contributions
+1
Not worth $225 for night. Hotel is located right inside the airport. The only plus side is its location. Rooms are tiny and very basic. Bathroom was the worst. It was very old and small. Every thing inside bathroom was worn out. See the pictures to believe it. You are better off staying in city than at this place.
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Date of stay: May 2022Trip type: Travelled with family
Room Tip: Carry extra bath towel in case of family. Get soap and hand wash from home. They provide only two...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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hartsdesire wrote a review Apr 2022
La Grange, North Carolina50 contributions22 helpful votes
So - the airlines changed our flights and we were stuck for a night in San Juan. It was actually a blessing because we got some time to visit Old San Juan, but it made the logistics of where to stay and still get on a 5:45 a.m. flight the next day daunting. Luckily, we ran across the San Juan Airport Hotel. It is in Terminal 5 of the airport and minutes away from check-in and security. The hotel was clean and the staff very friendly.
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Date of stay: April 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Eric wrote a review Apr 2022
1 contribution
Management refused to provide a refund to either my credit card or to the online booking service after I had to pay twice for my room. The online reservation had the wrong date. The front desk gave me a number to request the reservation be switched, but at 1 or 2 AM the online booking agent couldn't reach a hotel manager to approve the credit to switch dates. When I tried to resolve the issue later management refused. The booking was wrong to begin with, it wasn't like I changed my plans. No flexibility or customer service.
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Date of stay: March 2022
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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TravellingParentof3 wrote a review Mar 2022
Deer Isle, Maine5 contributions1 helpful vote
DO NOT STAY HERE!!! BEDBUGS!!!! When I called, out of courtesy, to report the infestation and gave them the room number, they were impolite and dismissive. Suffice it to say that we will be completely avoiding San Juan going forward as a link for travels anywhere.
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sheryce wrote a review Feb 2022
Michigan1 contribution1 helpful vote
My flights were bumped so the airline put me in the hotel complimentary. The room was very updated! The wifi was good, but not perfect. I did get disconnected several times while working. Bring a sound machine because you are at the airport and flights land/depart. The restaurant/bar on the second floor is awesome! Great food! Nice hot tubs and patio. Laundry was free when I stayed. I really can't complain because this hotel was way better than the familiar big name brand one we stayed at a few nights before! Vax card was required at check in and to enter the restaurant/bar.
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Date of stay: January 2022
Cleanliness
Service
Room Tip: I stayed in 514. It's close to the elevator but up higher than most guests.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
$207 - $237 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western san juan, san juan airport hotel, san juan best western
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
125
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Frequently Asked Questions about San Juan Airport Hotel
Which popular attractions are close to San Juan Airport Hotel?
Nearby attractions include Playa Isla Verde (0.7 km), Carolina Beach (1.0 km), and Pine Grove Beach (0.9 km).
What are some of the property amenities at San Juan Airport Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at San Juan Airport Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at San Juan Airport Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at San Juan Airport Hotel?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to San Juan Airport Hotel?
Conveniently located restaurants include Bebo's BBQ, Piu Bello Gelato & Restaurant, and Metropol Restaurant Isla Verde.
Are there opportunities to exercise at San Juan Airport Hotel?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at San Juan Airport Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Does San Juan Airport Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at San Juan Airport Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to San Juan Airport Hotel?
Many travellers enjoy visiting Antiguo Acueducto Rio Piedras (7.8 km) and Henry Klumb House (5.4 km).