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6 Calle Clemenceau Condado, San Juan 00907-1608 Puerto Rico
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Comfort Inn
$271
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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About

#40 of 58 hotels in San Juan
Location
Cleanliness
Service
Value

See why so many travellers make Comfort Inn their hotel of choice when visiting San Juan. Providing an ideal mix of value, comfort and convenience, it offers a budget friendly setting with an array of amenities designed for travellers like you.

Nearby landmarks such as Ocean Park (1.7 mi) and The Capitol of Puerto Rico (2.1 mi) make Comfort Inn a great place to stay when visiting San Juan.

Rooms at Comfort Hotel offer a flat screen TV, a kitchenette, and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.

24 hour front desk, newspaper, and baggage storage are some of the conveniences offered at this hotel. A pool and breakfast will also help to make your stay even more special. If you are driving to Comfort Inn San Juan, parking is available.

While in San Juan, you may want to check out some of the restaurants that are a short walk away from Comfort Inn San Juan, including Oceano (0.2 mi), Jose Enrique (0.5 mi), and Casita Miramar (0.6 mi).

Best of all, Comfort Inn makes it easy to experience many great San Juan attractions like Old San Juan, Castillo de San Cristobal, and San Juan National Historic Site, which are some popular historic sites.

At Comfort Inn, your comfort and satisfaction come first, and they look forward to welcoming you to San Juan.

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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Canoeing offsite
Kids pool
Street parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Shallow end in pool
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Baggage storage
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Seating area
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Quiet
Languages Spoken
English, Spanish
423Reviews31Q+A70Room tips
Traveller rating
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Eric F wrote a review Aug 2022
Chattanooga, Tennessee25 contributions8 helpful votes
+1
Here’s a brief summary of our family’s stay at Comfort Inn, San Juan for five days in August 2022. The GOOD – Location: It’s a 5-7 minute walk to the beach and the hotel offers complimentary beach towels, sun umbrellas, and lounge chairs for your use. There’s also a Cartier store at the end of the block, so you’re in a decent part of town, and there are quite a few restaurants within walking distance; Rooms: Our room was clean and bright. It looks like it had been renovated in the not-too-distant past. Good water pressure, nice TV, clean linen, small fridge, microwave, and coffee maker; Breakfast: There are some nice options included in the breakfast. Hot items (cheese omelets, bacon, sausage, country potatoes), cereal, make-it-yourself waffles, pastries, fresh fruit (bananas, apples, clementine oranges), yogurt, and a variety of juices; Hotel pool: It’s small but very nice. In addition to the pool, there’s also a hot tub for the adults and a kids’ wading pool. Lots of lounge chairs and towels. Fitness center: It has nice equipment and is in good condition, located by the pool; Housekeeping staff: We interacted with several members of the housekeeping staff and they were all extremely helpful and friendly. High marks in that department! The BAD – Parking: Technically, there is a parking lot at the hotel but it only holds about eight cars, at best. Beyond that, you’ll need to park in a garage down the street for about $20/night. The hotel was in the process of repaving the parking lot while we were there but I don’t think it will result in adding any additional spaces; Flooding: The street on two sides of the hotel flooded to a depth of about 8 inches twice during the five days we were there. Not sure what causes it, but it’s apparently an ongoing issue. If you want to get past the flooding, you have to get creative on how to access the front door. Not impossible, but also not ideal. The DEHUMIDIFIER – The first night we were there, we woke up in the morning to find that the floor in our room was WET. Not damp, but WET. As in, a “Maybe we should go look for a mop” kind of wet. It was at that point that we noticed a dehumidifier under the desk in the room. The digital readout read, “Current humidity: 85%”. I don’t doubt it. Once I turned the dehumidifier on, we left it on for the remainder of our stay. It did help IMMENSELY but we had to empty the bucket in the dehumidifier down the shower drain about twice a day, so it was an ongoing process. We also noticed a dehumidifier in the hallway so humidity is apparently an issue there as well. SUMMARY – Overall, we were happy with our stay. The amenities are nice and the price isn’t bad, considering the prices of other hotels in the same vicinity. Parking isn’t ideal and neither is the flooding. And as long as you don’t mind keeping up with the dehumidifier, the room is pleasant to stay in. There aren’t a lot of bells and whistles, but there’s not a lot that seems lacking either.
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Date of stay: August 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Guest Experience, Owner at Comfort Inn
Responded 14 Aug 2022
Thank you for taking the time to provide constructive feedback following your stay with us. Your comments are important to us and it will further assist us in raising our high levels of service. While we do our best to always deliver a great experience, it appears we missed the opportunity to exceed your expectations during your stay. I truly apologize that we fell short of our promise. However, we do hope that you will join us again when you return to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laura McDonald wrote a review Jun 2022
Kingston, Jamaica3 contributions3 helpful votes
I gave this hotel review two stars, because of two things: 1. I needed a room at the last minute 2. The lady who checked me in after midnight, was very friendly. Everything else was not up to standards. Rooms are a little musty and not cleaned properly. Would give the room about 5/10. They do offer breakfast with their rooms, after making it to the door at 10:05am they would not let me in, and the front desk person demanded to me they are closed and I should have read the times when checking in. I said I understood, and that I checked in very late, and would just love a little water or juice. This became a back an forth, and he had no discretion or respect to how he spoke to me as guest. I could visibly see guests still sharing food or filling their cups with coffee. None the less I just checked out and waited for my ride. Would NOT recommend to anyone. Sad that this was my first experience staying at a hotel in San Juan.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience, Owner at Comfort Inn
Responded 30 Jun 2022
Thank you for your feedback. I would like to extend to you my sincerest apology for any inconvenience you experienced during your recent stay with us. Our goal is to consistently provide extraordinary guest experiences, and I regret that we missed the mark in this effort. We trust you found that the hold was refunded promptly upon departure. We hope that this experience will not stop you from visiting with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thays A wrote a review Jun 2022
Sao Paulo, SP38 contributions47 helpful votes
One of top terrible hotel experiences in my life. The room smelled mold and felt humid all the time, I could see stain of water on the walls. The shower had no water pressure. On the first morning I was woken up by the recepcionist calling me at 6am saying my ride was waiting outside, but I had not asked for any ride, it was the wrong room number, after that I could not fall asleep anymore. On the same day when I came back from the beach around noon I couldnt get into my room because the door was locked from the inside with the security lock, but that was not my fault, the housekeeper managed to do that when she closed the door, which was very heavy. I had to wait half an hour for someone to come and help me get into my own room. The housekeeper went in and left some clean towels but did nothing else, didnt even make my bed. After 2 nights I collected over 30 bed bugs bites on my arms, shoulders and legs. These are insects hidden in the matress that come out at night and eat you alive, looks like mosquito bites and it itches like hell, my skin looks horrible with so many bites, it will take over a month for the marks to disapear.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience, Owner at Comfort Inn
Responded 30 Jun 2022
I am incredibly disappointed to hear your experience was not the ideal one we hoped for you to have. Our goal is to always provide our guests with exceptional service, cleanest rooms, and memorable experiences. Your comments will be evaluated by our hotel management to make improvements to the quality of our rooms and service. Allow me once again to personally and profusely apologize on behalf of our team for the inconvenience. I hope you can give us another chance in the future to show you how wonderful our property really is.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maryann H wrote a review Mar 2022
United States4089 contributions395 helpful votes
We were in town same time as a music festival so the hotel was very busy. The breakfast was still in”grab and go” mode but they were hoping to change that soon based on covid numbers. Despite it being grab and go it was pretty good. We had one day pancakes and a small scrambled egg, a piece of fruit and your choice of juice, next day the same but French toasts. Rooms are decorated very confusing, modern gray and slate blue with 80’s style posters!? And furniture clearly from the 50’s cheap paint in flamingo pink? Very odd. Like lipstick on a pig? Great location for grabbing an Uber to old town, the airport or isla grand airport. Uber prices were double this year compared to last year!! Booo Uber. The breakfast gals were friendly but the real gem of this hotel is (so?) eddi. She greeted everyone with a smile and gave tour information etc…no question was a problem. She steered us to Nearby Jazz pizza! So good. Pool was closed when we were there but they said we could use the holiday inn pool next door. Great location at condado area a block off Ashford street and it’s San Juan so it’s pricey but things were good because of a great staff and details like that.
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Guest Experience, Owner at Comfort Inn
Responded 29 Apr 2022
Thank you so much for recognizing the exceptional staff that you encountered while visiting! We do pride ourselves on always providing top-notch exceptional service to all of our guests. It is so fantastic to hear that you were able to experience and recognize that. We would love to have you back again for another perfect experience! Kind regards, Guest Experience Manager Comfort Inn San Juan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maria R wrote a review May 2021
1 contribution
I do not recommend ANYONE to stay at this MOTEL. It is not kept in clean conditions, it is dirty, smelly, the bathroom smells like sewage, they do not change the sheets each night, they do no provide towels for each day, the carpeting is dirty and sticky, and the feel of the room is simply dirty. The breakfast that should be warmly served is cold and stale. Simply this MOTEL disgusting!
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Date of stay: March 2021
Value
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Room Tip: Do not stay at this dirty place, where the staff is also rude
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Experience, Owner at Comfort Inn
Responded 20 May 2021
Dear mariarY8401AV, Thank you for taking the time to provide your feedback following your stay with us. This is important to us and it will further assist us in raising our high levels of service. I see that you received welcoming service from our front desk staff but, there were a number of housekeeping issues during your stay. We were disappointed to learn that the guest room did not meet your quality and service expectations. It is important to us that our guests feel they’re receiving good value and it is disheartening that we fell short of providing you a perfect stay, that your experience didn’t match your value expectations. I am sorry that this detracted from what should have been an enjoyable and memorable experience with us. I have discussed your valuable feedback with the Housekeeping Supervisor, and I can confirm that they were alarmed by your review and that they will take appropriate steps to ensure this anomaly will never recur. Please do not hesitate to contact me directly if I can be of any further assistance and thank you for choosing to stay with us at Comfort Inn San Juan. Please do come visit with us again – you will experience an improved stay. Kind regards, Guest Experience Manager Comfort Inn San Juan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pedro J. Chaluisant-Rios wrote a review Feb 2021
Atlantic City, New Jersey1 contribution
Fantastic!!! Everyone is so friendly but Mrs. Edid "es un amor" she is so charming. Don't forget to take a selfie with LuLu... If any issues. Just call front desk Mrs Isamary will get the problem solved. The new owners are renovating the hotel
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Date of stay: January 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michele Walters, Owner at Comfort Inn
Responded 9 Feb 2021
Dear pchaluisant, Thank you for this review. We are so very delighted to learn how much you enjoyed your visit to our Comfort Inn San Juan! Thank you for confirming how helpful and anticipatory our staff is – we definitely agree. Our proximity to the beach plus all the sights and scene in San Juan have guests returning to our hotel year over year. Thank you so much especially for recognizing by name, the wonderful staff that you encountered while visiting! We do pride ourselves on always providing top-notch exceptional service to all of our guests. It is so fantastic to hear that you were able to experience that. It sounds like we will certainly be seeing you again sometime soon! Please let us know when you are ready to plan your next visit to our special property, and we will be looking forward to thrilling you once again. Best, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David C wrote a review Dec 2020
1 contribution
This a beautiful place to stay. Look in the reception for Jennifer. She will help you with everything a to make you staying a pleasant one. Thanks for have employees like her. The place are nice and clean. The pool is perfect.
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Date of stay: December 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michele Walters, Owner at Comfort Inn
Responded 17 Dec 2020
Hello davidcD9585RW, Thank you for sharing your incredible experience. We are elated to know that you found yourself fully immersed in the beauty and luxury of our Comfort Inn San Juan and the paradise that is San Juan, from start to finish. We appreciate that you highlighted Jennifer’s stellar service and we will be sure to pass along your kind regards. It is validating to know that the team's attention to intricate details created the perfect, idyllic vacation for you. It was a pleasure hosting you and we hope to welcome you again for another unforgettable escape in San Juan. We wish you and your family safe travels and happy holidays! Richard B., GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RER8 wrote a review Jul 2020
Isla Verde, Puerto Rico22 contributions1 helpful vote
July 4, 2020 we stock in the elevator for more than 30 minutes with 2 minors. No body hear the alarm and don’t answer the emergency phone. When the Front Desk lady answered she said no body know how to opened. They call the personal from the next door hotel. No apologies, no other compensation, just the refund. Bad experience.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Src wrote a review Jul 2020
Dorado, Puerto Rico3 contributions1 helpful vote
Covi precautions were not fully met at reception area. Many people at the same time. Some without masks!!! Pool reservations disorganized too. Even though the time of each couple and/or group was over, they would leave them there more time and other persons would have to wait more time to go in the pool and lose there turn!!. Room was clean though and housekeeper nice. But Im concerned towards Covi virus propagation there.
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Date of stay: July 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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schiltgen wrote a review Feb 2020
Duluth, Minnesota107 contributions51 helpful votes
Pros: Friendly staff. Accommodated our luggage storage post cruise, also arranged an early check in and late check out (we’re gold status). Location is the largest “pro.” Within two blocks of the ocean, beaches, restaurants, Condado Lagoon, ideal location in touristy area. Our room was clean and comfortable. Free breakfast was fine with eggs, omelets, bacon/sausage, breads, yogurt, cereal and fruit (what you’d expect at an economy hotel). Con: The hotel is under renovation and does need some TLC but they are trying. Don’t expect a 5-star experience for a budget friendly price. Also the pool area is very small and surrounded by buildings so sunlight is limited (but again you have a beach two blocks away).
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Comfort2020, Manager at Comfort Inn
Responded 26 Feb 2020
schiltgen, Thank you for your review. We are please to hear that you enjoyed some of what our hotel has to offer and we thank you for being a loyal Gold Member. We are sorry for any inconvenience our construction/remodeling might have caused you and we hope to make it up to you next time you are in San Juan.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$164 - $230 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel san juan
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
55
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Frequently Asked Questions about Comfort Inn
Which popular attractions are close to Comfort Inn?
Nearby attractions include Casino del Mar at La Concha Resort (0.2 km), Ashford Avenue (0.1 km), and Condado Beach (0.2 km).
What are some of the property amenities at Comfort Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Comfort Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Inn?
Yes, paid private parking nearby and street parking are available to guests.
What are some restaurants close to Comfort Inn?
Conveniently located restaurants include Pannes, Kabanas, and Ben & Jerry's Condado.
Are there opportunities to exercise at Comfort Inn?
Yes, guests have access to a pool and a fitness centre during their stay.
Which languages are spoken by the staff at Comfort Inn?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Comfort Inn?
Many travellers enjoy visiting Old San Juan (4.5 km), San Juan National Historic Site (4.5 km), and Castillo San Felipe del Morro (5.3 km).
Is Comfort Inn accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.