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Ciqala Luxury Suites

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#12 of 46 Hotels in San Juan
Certificate of Excellence
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Ciqala Luxury Suites
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527 Reviews from our TripAdvisor Community

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There are newer reviews for Ciqala Luxury Suites
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Showing 494: English reviews
Forest Hills, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 June 2016 via mobile

I really enjoyed my stay at this hotel. Amazing breakfast, friendly and knowledgeable staff, great location. The mini bar prices are more than reasonable and room was clean and spacious. This hotel is located near great restaurants and bars within walking distance not to mention close to the beach. The rooftop has a 360 degree view of the city and... More 

Helpful?
2 Thank gauzinaaron
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear gauzinaaron, Thanks so much for choosing our hotel as your home during your visit to San Juan, Puerto Rico. We are happy to read that you enjoyed your stay with us as well as our daily cook to order breakfast included on our nightly rates to enhance our guest’s experience. We are also glad to read that you enjoyed... More 

Bear, Delaware
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 June 2016

I was very impressed with our room, it was very spacious, modern, and comfortable. Perfect location. Free breakfast that was made to order- which was absolutely amazing. We could not have chosen a better hotel.

Helpful?
1 Thank dmwilks
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear dmwilks, Thanks so much for your time taken to share your experience in this review. We are honored to read that you enjoyed your stay with us and that you were very impressed by the size and style of your accommodation. We are also glad to read that you were able to notice that we are on a perfect... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 June 2016

Where should I start, I really enjoyed my stay with this hotel. awesome breakfast, customer service and the beach drop was great. They setup your umbrellas and pick you back up, I will refer all friends to stay here....Thanks for making my 40th awesome Ciqala....

Helpful?
1 Thank MRS M
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear MRS M, It was an honor having you as our guests and even more reading how much you enjoyed your stay with us in celebration of your 40th Birthday, our daily cook to order breakfast and the transportation to/from the beach, there are some of the services included on our nightly rates to enhance our guests experience, customer service... More 

Lawrence, KS
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 June 2016

We arrived here around 6 p.m. yesterday. Great check-in. Room is nice and well-equipped. In queen one bedroom suite. The staff are VERY helpful, pleasant and patient! It's a long story but, it seems like I've bothered them a lot. We had a very clean room except for the floors, that I think a housekeeper must have forgotten to do... More 

Helpful?
Thank tkopsa
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear tkopsa, It is truly an honor having you as our guests and also appreciate your time taken to share your experience so far. Happy Anniversary and thanks for the honor of being your home during this special celebration. We are glad to read that your room is very nice and clean based on our service standards, all of our... More 

Phenix City, Alabama
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 June 2016 via mobile

CIQALA was an absolutely fabulous place for our honeymoon! They keep the front door locked and buzz you in, which I appreciated for safety reasons. The neighborhood doesn't appear to be the best, and there's not a lot to do in the immediate area, but that's the only downside. The front desk was very friendly and personable, and took care... More 

Helpful?
Thank JROKRIEG
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear JROKRIEG, It was an honor having you as our guests, we truly appreciate your time taken to share your experience in this review and are glad to read that you had a fabulous honeymoon with us. Our location, Miramar is the second historic zone in downtown San Juan, this is why all buildings and structures are kept as original... More 

Guayama, Puerto Rico
Level Contributor
169 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 14 June 2016

Book this hotel for one night. I chose this hotel for the good reviews I had read, parking and price, although I had some fear for the area where it is located because I had never stayed in that area. But since we got the building it looked well maintained. In the small but cozy lobby had water with lemon... More 

Helpful?
Thank YolyPR7
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear YolyPR7, It is truly a pleasure to read your review about how much you loved your stay with us. We are honored to read that you booked our hotel based on the reviews and that you were able to experience our services and attention. We are also glad to read that you were able to experience the services we... More 

Level Contributor
13 reviews
Reviewed 13 June 2016 via mobile

Our Family and friends stayed at the Ciqala, the service staff were very helpful and friendly. They treated us very well and were always courteous. Ciqala is a beautiful place to visit in the center of Old San Juan. Close to everything you need. Visit the food stand next door if you want to taste the best ceviche. You're not... More 

Helpful?
Thank Robert T
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear Robert T, It is an honor to read your review about your experience while visiting us with your friends and family, thanks so much for your kind words about our hotel, staff and services. Our guests are very important to us and this is why we work hard teaming up efforts to exceed everyone’s expectations with great service. We... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 June 2016 via mobile

My husband and I visited Puerto Rico for 4 days and three nights. We looked into four other locations to stay but after adding up all of the resort fees, parking per day, food and activities it wouldnt have been worth it. Ciqala offered a pent house for three nights under $400. The room had a kitchen with refrigerator and... More 

Helpful?
1 Thank 1Brooks
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear 1Brooks, Thank you for taking of your precious time to share your experience in this review and for praising our hotel, staff and services. It is rewarding to read that you had an amazing experience staying with us and that you enjoyed of all values added to your nightly rates to enhance our guests ‘experience including private gated parking,... More 

Erie, Pennsylvania
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 June 2016

Ciqala was a wonderful stay. We got the room at a pretty great price for the value since we booked for a Tuesday night. The staff was incredibly helpful with a map of the area and useful stores/shops in the area, and also allowed us to leave our car and bags far past checkout the next day so that we... More 

Helpful?
1 Thank JShields145
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear JShields145, Thanks so much for choosing our hotel and allowing us to serve you as you deserve. All guests are very important to us and is truly rewarding to read about how wonderful your stay was. Our staff team up efforts with management to deliver the highest quality of services. We are also glad to read that you were... More 

Adjuntas, Puerto Rico
Level Contributor
162 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 5 June 2016

Choose this place because of the price and parking included. There is not much to do around but I was there for only one night before my flight. I was really surprised to see that the room we got (104) although had no views it had a kitchenette with microwave and fridge. The room had a modern-industrial feel, it had... More 

Helpful?
Thank silarem
Mercedes L, Guest Relations Manager at Ciqala Luxury Suites, responded to this review

Dear silarem, Thanks so much for taking of your time to share your experience in this review. Thank you for choosing our hotel before your flight. We are glad to read that you enjoyed your stay with us and that you were very surprised with your accommodation and amenities. We do have hot water, our showers are European modern styled... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Free Breakfast
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
From the moment you call for reservation to your arrival, we make sure that your stay with us is more like visiting family members as we deliver personalized service at all the time and take close attention to details. Whether you are here on business or pleasure, our suites are carefully decorated with your well-being in mind providing all comforts of home at your dreamed destination. We assist you stay on track while traveling with our fitness room, business center with computer access and a printer. You can just relax and enjoy your favorite drink at our rooftop pool bar while overlooking the breathtaking view of the city and Bay. Start up your day at our SP Floor with our complimentary breakfast buffet as well as made to order full American Breakfast freshly prepared by our chef who is ready to greet you with a smile every morning as well as our team members who are delighted to take your order. From fresh pastries, fruits and juices to very well deserved hot breakfast. ... more   less 

Additional Information about Ciqala Luxury Suites

Address: 752 Manuel Fernandez Juncos Ave. | Puerto Rico, San Juan 00907, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: ₹ 10,464 - ₹ 40,695 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ciqala Luxury Suites 4*
Number of rooms: 19
Reservation Options:
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Also Known As:
Ciqala Hotel San Juan
Hotel Style:
#2 Romantic Hotel in San Juan
#3 Family Hotel in San Juan
#8 Luxury Hotel in San Juan
#8 Business Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Ciqala Luxury Suites staff and other travellers.
33 questions
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Questions? Get answers from Ciqala Luxury Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The food cart next to the hotel has AMAZING grouper (Chicharrones).”
 of 5 bubbles LasCrucen, 29 Nov 2016 | Read review
“Not like a chain hotel, but very nice.”
 of 5 bubbles ALLYSONM330, 22 Nov 2016 | Read review
“I think the back of the hotel would be best as it seemed quieter”
 of 5 bubbles mjsledz, 15 Nov 2016 | Read review
“Be sure to ask for a room that is not on the same side as the convenience store”
  • Double vanities in bathroom
  • Hallway leading from livingroom area to bedroom
  • Separate room for toilet and large walk-in shower
  • Fully stocked kitchen, including a welcome bottle of wine
  • Laundry room with washer and dryer
  • Large whirlpool tub
  • Living room
  • Dining room
 of 5 bubbles Tenof10, 30 Oct 2016 | Read review
“Pick one of the larger rooms”
 of 5 bubbles sg1phileshipper, 9 Sep 2016 | Read review
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