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Condado Lagoon Villas at Caribe Hilton

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655 Reviews from our TripAdvisor Community

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There are newer reviews for Condado Lagoon Villas at Caribe Hilton
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Showing 609: English reviews
Abingdon, Maryland
Reviewed 20 August 2015

Can dado lagoon villas at Hilton ... Not so villa... More of a motel feel. Arrived and was shocked. The lobby had a musty smell. Front desk guy very professional but the hotel/ motel not my cup of tea if you're use to 4.5 star and up. Website is misleading. Outdated furniture, room was horrible. Save time and spend more...

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Helpful?
4Thank Sherry a
LGMarcano, Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for your feedback.

Reviewed 18 August 2015

We stayed at this hotel during a work conference and enjoyed the stay. We received a promo price and thought this was good price for the area. The hotel itself is large and has beautiful scenerie. We stayed at the "villas" which had a queen bed and overlooked the ocean. One issue we had was with the AC.. no matter...

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Helpful?
Thank Laura L
LGMarcano, Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for your feedback, great to read your stay was a pleasant one. Your feedback is important and will be shared with department heads.

Seattle, Washington
Reviewed 17 August 2015

The location is beautiful and the outdoor pool and beach area is great! If only the inside matched the outside. The food and drinks were very pricey and the "resort fee" is 18% of the price of the room. We received breakfast vouchers for issues we had with our room. However, it only covered coffee and pastry at the Starbucks...

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Helpful?
1Thank Jasper Allen U
LGMarcano, Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for taking time to share your experience at our property. We take your comments serious and will be shared with upper management to better our service. Hope to welcome you back soon.

Falmouth, Massachusetts
Reviewed 17 August 2015 via mobile

Excellent hotel. Would recommend over the busier main hotel. Can use all facilities of Caribe Hilton-- but enjoy the quiet of these nicely appointed rooms. Check in was fast and efficient, the hotel staff was extremely friendly. Would stay there again.

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Helpful?
Thank CTorruella
LGMarcano, Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for sharing your experience while in our property, we are delighted to read your stay was a memorable and we hope we can welcome you back in the near future.

Laurel, Maryland
Reviewed 17 August 2015

The hotel is average at best but it does have some nice ocean views, if you have an upgraded room. The only place to park if you drive is the nearby garage ($20/Day). You have to validate your parking ticket every time before you leave the garage at a ticket booth outside next to another hotel. The hotel is connected...

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Thank Mark A
LGMarcano, Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

We thank you for taking of your time to share your experience with us. Your feedback is important because it provides with great information on what we are delivering.

Overland Park, Kansas
Reviewed 16 August 2015

Just used this as an overnight on our way to another island. Thought it was ok but don't see the value to stay any longer. Was going to use it on our way back but decided to cancel and stay elsewhere.

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Thank 1NODAK
LGMarcano, Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for your feedback, we apologize we did not meet your expectations, for we aim to do so. Hope you give us another chance in the near future.

flemington, United States
Reviewed 15 August 2015

Great Hotel for the random business traveller. All amenities expected are there and available to meet the needs of a business traveller along with the ability to go to the beach and rest in a hammock.

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Helpful?
Thank Dwayne L
LGMarcano, Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for your feedback, we hope you can come back soon and have more leisure time to enjoy our property.

Algonquin, Illinois
Reviewed 14 August 2015

Our stay was wonderful! I was greeted with a warm smile at check in from Jesus and Claudette. We booked a room with a double bed (family of four) and received a complimentary 2 room suite upgrade. I was so grateful for the extra space and full size kitchen and the view...OMG the view was amazing. The grounds are well...

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Helpful?
Thank Nichole S
LGMarcano, Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thanks for such great comments, I will share with Jesus and Claudette, hope to see you back son.

Reviewed 13 August 2015 via mobile

Although is not the Caribe Hilton, The Lagoon Villas is a part of the hotel.The rooms are big and have a good sight from their balconies. The beach of the Caribe Hilton is one the the best ones i ve ever been. The hotel is near old san juan and el Morro. I must say the rooms are a little...

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1Thank Jorge G
LGMarcano, Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for taking time to share your experience while in our property, I am glad to ready you had a wonderful time, hope to welcome you back soon.

Boston
Reviewed 11 August 2015

Omar, the agent at the Villas front desk was wonderful! Very friendly and helpful! The property was great from the resorts pools, beach, fitness center to the fantastic service and cuisine at Morton's Steakhouse! Love this property

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Thank A. J
LGMarcano, Manager at Condado Lagoon Villas at Caribe Hilton, responded to this review

Thank you for taking of your time to write to us and share your great experience at our property. I will share with Omar your great comments about him, we hope to see you back soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Enjoy the freedom and flexibility offered at Condado Lagoon Villas at Caribe Hilton in San Juan, Puerto Rico. Part of the Caribe Hilton hotel complex, these spacious San Juan villa accommodations offer flexible units perfect for family retreats or large groups or gatherings. Set on an exclusive peninsula, made up of 17 acres of lush tropical gardens, this acclaimed San Juan resort offers a secluded beach and amenities tailored to families, couples and business travelers alike. The Condado Lagoon Villas at Caribe Hilton are located just a 15-minute drive from Luis Munoz Marin International Airport (SJU). Condado Lagoon Villas at Caribe Hilton can be can be divided into three separate units or combined into spacious suites with a master bedroom, living room and fully equipped kitchen, many expanding up to 1,800 sq. Ft. Admire the ocean view from your villa with private balcony. Relax with a body massage at Olas Spa or indulge in a full spa package with a combination of treatments like massage, facial, and manicure. Take advantage of all that this Caribbean resort complex has to offer, including beach and water activities and dining at Morton's Steakhouse or just lie in a hammock with a drink, listening to the sound of the waves. ... more   less 

Additional Information about Condado Lagoon Villas at Caribe Hilton

Address: 1 Cond San Geronimo, San Juan 00907-1052, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: ₹ 14,031 - ₹ 40,798 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Condado Lagoon Villas at Caribe Hilton 4*
Number of rooms: 96
Reservation Options:
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Also Known As:
Condado Lagoon Villas At Caribe Hilton Hotel San Juan
Hotel Style:
#7 Spa Hotel in San Juan
#9 On the Beach Hotel in San Juan
#12 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Condado Lagoon Villas at Caribe Hilton staff and other travellers.
34 questions
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Questions? Get answers from Condado Lagoon Villas at Caribe Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get ocean view”
 of 5 bubbles mejiasm, 15 Oct 2016 | Read review
“If you stay choose a high floor room with partial ocean view or you cannot see the water.”
 of 5 bubbles 716michaeln, 14 Sep 2016 | Read review
“Stay on the caribe side not the lagoons....”
 of 5 bubbles tamicag2014, 7 Sep 2016 | Read review
“Ask for highest floor possible for the best view!”
  • View of the Atlantic Ocean and Condado Lagoon.
 of 5 bubbles pacoa2013, 23 Aug 2016 | Read review
“Ask for a balcony with a lagoon view.”
 of 5 bubbles CMB606, 25 Apr 2016 | Read review
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