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30/7/2017 31/7/2017
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    Condado Lagoon Villas at Caribe Hilton

    1 San Geronimo Street, San Juan 00901, Puerto Rico
    Hotel website
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    Best prices for your stay
    30/7/2017 31/7/2017
    US$ 456
    US$ 302
    SAVE US$ 154
    US$ 456
    US$ 302
    SAVE US$ 154
    US$ 456
    US$ 302
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    Traveller (347)
    Room & Suite (289)
    Pool & Beach (101)
    Caribe Hilton San Juan
    7,034 reviews
    #20 of 47 hotels in San Juan
     
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    4,803 reviews
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    Overview
    • Excellent33%
    • Very good29%
    • Average20%
    • Poor11%
    • Terrible7%
    Travellers talk about
    “caribe hilton” (154 reviews)
    “old san juan” (135 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Condado Lagoon Villas at Caribe Hilton
    Special Offer: Free Night + $100 Credit
    Hotel deals
    Caribe Hilton San Juan
    7,034 reviews
    #20 of 47 hotels in San Juan
     
    The Condado Plaza Hilton
    4,803 reviews
    #23 of 47 hotels in San Juan
     
    Condado Vanderbilt Hotel
    1,881 reviews
    #1 of 47 hotels in San Juan
     
    Doubletree by Hilton San Juan
    2,806 reviews
    #10 of 47 hotels in San Juan
     
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    Rooms
    30 Jul31 Jul
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (751)
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    There are newer reviews for Condado Lagoon Villas at Caribe Hilton
    See the most recent reviews

    11 - 15 of 692 reviews

    Reviewed 4 June 2017

    Villas are not what they seem - far, far from lobby and beach. Older facilities with nonworking elevators, many issues with the room. When I complained, I had horrible customer service from villas lobby staff person.More

    Review collected in partnership with Hilton Hotels & Resorts
    2  Thank edgarv410
    Response from joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe HiltonResponded 13 June 2017

    Dear Edgar V410, We would like to express our sincere apologies for the inconvenience you encountered with your room. We take your feedback very serious and will share them with our team. Your experience is not indicative of the service level we have been known...More

    Reviewed 28 May 2017

    You HAVE to check out their garden with the peacock and the fish omgness everything was magical! The pool area is 10/10!!! Even at night with all of the lights and the tranquility, the wonderful staff everything was just so lovely

    Review collected in partnership with Hilton Hotels & Resorts
    Thank francyelef
    Reviewed 25 May 2017

    I stayed for work and since before my arrival I was been treated like royalty. Glenda Rivera and the rest of guest services staff are truly hospitable and dedicated. Olanda from housekeeping would brighten my day, no matter how many time she sees me around.

    Review collected in partnership with Hilton Hotels & Resorts
    Thank gld290
    Response from joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe HiltonResponded 26 May 2017

    Thank you for sharing your outstanding stay. We appreciate your recognition of our team members, Glenda and Olanda, and will share your kind words with them. We are looking forward to our next opportunity to provide you with another outstnading stay.

    Reviewed 25 May 2017

    I'd stayed at this property four years ago. This time, it really struck me that Hilton needs to put some money inti this property. There were several sewage issues that smelled terribly and kept the route from the lobby to the Villas impassable. My boss's...More

    Review collected in partnership with Hilton Hotels & Resorts
    1  Thank Lisasburg
    Response from joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe HiltonResponded 26 May 2017

    Thank you for sharing your experience. We are sorry we could not meet your expectations. We aim to deliver great service and a memorable experience. Your comments help us understand where we need to improve. We thank you again for staying with us and we...More

    Reviewed 24 May 2017

    Great location and great rooms. Beautiful views and restaurants. Definitely I would return. Very good staff and near a lot of great places and restaurants to hang out. Great pool and the aminities were good..

    Review collected in partnership with Hilton Hotels & Resorts
    Thank Jennifer E
    Response from joselinelopezvela, Guest Relations Manager at Condado Lagoon Villas at Caribe HiltonResponded 25 May 2017

    Dear Jennifer E, We are pleased to hear you loved the hotel service and amenities. We really appreciated it. We look forward to your next visit at Caribe Hilton.

    Caribe Hilton San Juan
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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Concierge
    • Dry Cleaning
    • Business Centre with Internet Access
    • Banquet Room
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$ 175 - US$ 451 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Spa Hotel in San Juan
    • #9 On the Beach Hotel in San Juan
    • #12 Luxury Hotel in San Juan
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 96
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Hotels.com, Booking.com, Travelocity, TripOnline SA, Cancelon, Hotwire, HotelQuickly and getaroom.com so you can book your Condado Lagoon Villas at Caribe Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Condado Lagoon Villas At Caribe Hilton Hotel San Juan
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    Traveller (347)
    Room & Suite (289)
    Pool & Beach (101)
    Dining (82)
    Hotel & Grounds (193)
    Bathroom (11)
    Nearby
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    Ask a question
    Questions & Answers
    DV1000
    25 May 2017|
    Answer Show all 7 answers
    Response from afamteach | Reviewed this property |
    It is rocky but they have a little lagoon area where you can snorkel and swim out to a small platform and sit and enjoy the environment. The pool is very nice. If you want a true beach experience there are some wonderful... More
    1
    Vote
    Miranda J
    28 August 2016|
    Answer Show all 7 answers
    Response from Matt L | Reviewed this property |
    The villa that we were in was a little small for 4 people and their bags but they may offer a bigger rooms. We were only there to sleep and to change clothes so not a big deal to us. The hotel part may have bigger rooms... More
    0
    Votes
    Ruby M
    18 July 2016|
    Answer Show all 2 answers
    Response from jrs101 | Reviewed this property |
    No shuttle, but all the cabs work off set prices. It's about $25 with tip (to downtown, it's only about $15 with tip). Yes, late check in. But for late check in have the cab drop you at the main lobby of the Caribe... More
    2
    Votes
    Room Tips
    "Stay in the main tower."
    Read review
    "room 71032 had a great view"
    Read review
    "Villa rooms are the side of the courtyard will be subject to loud music until about 10 p.m. on the weekends."
    Read review
    "try to stay in the building where the lobby is located. The other building has an outside bar next door that..."
    Read review
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