We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Holiday Inn Express San Juan Condado

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Holiday Inn Express San Juan Condado
Holiday Inn Express San Juan Condado
Panoramas (7)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

461 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Holiday Inn Express San Juan Condado
See the most recent reviews
Showing 372: English reviews
Scottsdale, Arizona
Reviewed 3 June 2014 via mobile

My fiance and I spent 4 nights there. I was a little concerned about some of the reviews I read about the size, cleanliness and service. I am happy to report they were wrong. For the size, yes it may be smaller than traditional rooms, but you're in Puerto Rico, how often are you in the room. It was spacious...

 Report
Helpful?
3Thank Scott Y
Alev T, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Scott Y, We are delighted to hear that you have enjoyed your stay at Holiday Inn Express San Juan Condado. We appreciate that you take the time to review our hotel and share your experience. We will communicate with our staff about the concierge services to update our lists. Thank you again and look forward to having you with...

Mexico City, Mexico
Reviewed 26 May 2014

We were very dissapointed with this hotel, it was $200 a night, and the room was very small, lack of light in the room and the bathroom, there were few tables for breakfast, it was very hard to get one

 Report
Helpful?
1Thank chio c
Alev T, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear chico c, We greatly apologize for the unnecessary frustrations you have described in your review. Our goal is not only to meet guests' expectations, but to exceed them. We are terribly sorry we failed to do so on your visit. We certainly hope that you give us another chance to improve where we lacked and we do hope that...

Reviewed 22 May 2014

1-great location for the price , walking distance from the beach and a lot of good restaurant just remember one thing don't expect them to be cheap because your at the heart of condado which is the good area. 2- rooms are small but ok a couple of things i didn't like, you have to walk in the middle of...

 Report
Helpful?
1Thank Luis C
Alev T, Manager at Holiday Inn Express San Juan Condado, responded to this review

My sincere apologies that your experience with us was less than perfect; we respect all feedback and find it helpful for the hotel to learn and grow in all aspects that is what this forum is for. We strive to do the best in all areas and thank you again for taking the time to review us and hope that...

Cleveland, Ohio
Reviewed 21 May 2014 via mobile

Stayed here for one night after a Caribbean cruise. Room was fairly clean, staff was great and the outdoor pool was excellent! Very nice location across from a park. Had a festival while we were there that also provided fun and entertainment for us. Would definitely stay here again!

 Report
Helpful?
1Thank showcom1
Alev T, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear showcom1, Thank you very much for taking the time to review our hotel. We sincerely appreciate the feedback and very happy to hear that you have enjoyed your stay with us. Looking forward to having you in the near future. Kind Regards Hotel Management Holiday Inn Express San Juan Condado

Raleigh, North Carolina
Reviewed 19 May 2014

As an IHG platinum member I stayed at the Holiday Inn Express San Juan Condado on May 30th ,2014 for one night. I was traveling with my 8 year old nephew and sister to Puerto Rico for our vacation. Everything was going well up until around 8 or 9pm that night. I had gone out for subs for us at...

 Report
Helpful?
4Thank Nordique2016
Alev T, General Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Nordique2016, We are very sorry that your stay at Holiday Inn Express San Juan did not meet your expectations. We take each and every review very seriously. We have communicated the situation with the hotel staff and again please accept our apology. Sincerely, Hotel Management

Georgetown, Indiana
Reviewed 28 April 2014

As an IHG platinum member, I try to stay at IHG properties anywhere I go. I was very happy to find a HIE in San Juan. Then I read the previous reviews and I got nervous. My wife and I decided since it was only for one night we would go ahead and chance it. I have to say, we...

 Report
Helpful?
3Thank MattW0329
Alev T, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Matt W, Thank you very much for staying with us and for your feedback. We really appreciate it and we will be looking forward to seeing you again soon. Kind Regards, Hotel Management

Santa Barbara
Reviewed 24 April 2014

This is a new Holiday Inn Express and is still in the process of achieving HIE standards. The Manager Ray is making a big effort to get everything up to high standards. We saw improvements everyday in the breakfast as more items arrived and were put out. Our room was very nice with a terrific view of the lagoon. We...

 Report
Helpful?
4Thank SantaBarbTravelers
Alev T, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear SantaBarbTravelers, Thank you very much for taking the time to review Holiday Inn Express San Juan. We sincerely appreciate the feedback in regards to your recent stay with us. Looking forward to having you in the near future. Kind Regards, Hotel Management

Chicago, Illinois
Reviewed 19 April 2014

I was not expecting much after the reviews that I have seen, but I was impressed by the property. The room that we (a couple) had was great, though small, and very clean. There is not alot of room in the bathroom for counter space, and we had a shower only. There is a coffee maker and hairdryer,toiletries, and nice,...

 Report
Helpful?
1Thank Fjeldbar
Alev T, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Fjeldbar, Thank you very much for your review .Whilst we are pleased with the good comments, we truly value the negative comments as this gives us the opportunity of improving what we can offer. As we continually strive for excellence in customer service, we maintain the ideal of keeping guest satisfaction as our top priority. This feedback will be...

Boston
Reviewed 17 April 2014

We stayed at this hotel for one night prior to leaving on a cruise. The front staff was very plesent and the check in process went smooth and quick. The room we got was small but recently remodeled, clean and well apointed. The bathroom was modern and functional. We liked the location of the hotel as restaurants, bars and shopping...

 Report
Helpful?
3Thank Michael L
Alev T, Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Michael L, Thank you for taking the time to provide feedback on your stay and we look forward to serving you in the future. Sincerely, Hotel Management Holiday Inn Express

Maynard, Massachusetts
Reviewed 2 April 2014

Having read prior reviews this property was a real dump. It certainly is a lot better but still more work has to be done. The exterior of the hotel is currently being upgraded. The lobby, breakfast area, and pool area were all recently updated. The floor I was staying on was recently renovated too. The hotel only had 1 elevator...

 Report
Helpful?
Thank Bruce S
IHGCare, Guest Relations Manager at Holiday Inn Express San Juan Condado, responded to this review

Dear Bruce S, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. I am delighted to hear that you found our location very good and rooms nicely done. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we...

429 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (142)
Viewed
Room/Suite (32)
Viewed
Bathroom (15)
Viewed
Business Centre/Function Rooms (1)
Viewed
Hotel & Grounds (27)
Viewed
View from Room (8)
Viewed
Pool/Beach Area (12)
Viewed
Dining (3)
Viewed
0:48
Videos (3)
Viewed
Other (41)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (242)
Viewed
Amenities (14)
Viewed
Double Room A (20)
Viewed
Double Room B (28)
Viewed
One King Bed Accessible Room (31)
Viewed
One King Bed Lagoon View (28)
Viewed
One King Bed Ocean View (34)
Viewed
Pool (32)
Viewed
Dining (22)
Viewed
The Hotel (33)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (45)
Viewed
Room/Suite (13)
Viewed
Bathroom (3)
Viewed
Hotel & Grounds (12)
Viewed
Dining (7)
Viewed
Pool/Beach Area (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these San Juan hotels
0.4 km away
BEST WESTERN PLUS Condado Palm Inn & Suites
0.0 km away
Comfort Inn
Comfort Inn
#31 of 46 in San Juan
329 reviews
0.1 km away
El Canario by the Lagoon
El Canario by the Lagoon
#22 of 46 in San Juan
325 reviews
Show Prices
Show Prices
Show Prices
0.7 km away
Courtyard San Juan Miramar
Courtyard San Juan Miramar
#17 of 46 in San Juan
958 reviews
1.3 km away
Hyatt House San Juan
Hyatt House San Juan
#8 of 46 in San Juan
752 reviews
1.3 km away
Doubletree by Hilton San Juan
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Holiday Inn Express San Juan Condado features an excellent location in the exclusive Condado area. Enjoy our recently updated Wi-Fi Internet for fast and speedy connection. Its beauty and splendor overlook Condado Lagoon. Within walking distance, you will enjoy first class shopping, with all major jewelery stores, souvenirs and fashion designer boutiques at hand. Visit the beautiful Condado Beach within walking distance to the hotel. And when the night falls, casinos and exciting nightlife are the name of the game. Take advantage of our free deluxe continental breakfast, 24 hour complimentary coffee & tea in lobby, outdoor pool, fitness room or business centre. With highly trained and qualified personnel which guarantees all necessary arrangements for groups, conventions, social activities and business meetings. ... more   less 

Additional Information about Holiday Inn Express San Juan Condado

Address: 1 Calle Mariano Ramirez Bages | Bages Condado, San Juan 00907-1687, Puerto Rico (Formerly San Juan Plaza Hotel)
Region: Caribbean > Puerto Rico > San Juan
Price Range: ₹ 8,778 - ₹ 14,084 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express San Juan Condado 3*
Number of rooms: 115
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Orbitz and Priceline so you can book your Holiday Inn Express San Juan Condado reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express San Juan Condado staff and other travellers.
47 questions
Ask a question

See all questions (47)

Questions? Get answers from Holiday Inn Express San Juan Condado staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“more space and renovation”
 of 5 bubbles tianziz, 23 Mar 2017 | Read review
“Don't take any on the ground floor!”
 of 5 bubbles , 13 Mar 2017 | Read review
“Ask for a view of the street rather than the pool. You will be looking at the back of all the other building if you don't.”
 of 5 bubbles dorothymc2017, 3 Mar 2017 | Read review
“Back location should be quieter, however this hotel is off main road and was very quiet during my stay.”
 of 5 bubbles jimfH1923JC, 17 Feb 2017 | Read review
“Corner suite on the 6th floor was large and had an ocean view.”
 of 5 bubbles EEW12210, 12 Feb 2017 | Read review
5 of 5