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Doubletree by Hilton San Juan

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2,522 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton San Juan
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Showing 2,300: English reviews
San Juan, Puerto Rico
1 review
Reviewed 18 July 2014

Awesome place to stay! Right in the heart of San Juan in Condado. Near lots of restaurants and there's a 24 hour grocery store across the street! Room was AWESOME! Beautifully furnished and clean! Loved staying here! Great amenities too including 24 pool and hot tub!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Linda R
Scottsdale, United States
1 review
Reviewed 18 July 2014

Business trip to Puerto Rico, stayed at the Double Tree; what a great hotel! Great staff and great service! The location is convenient. The food was excellent! The room was clean and well maintained! The pool and spa were a pleasure! I was made to feel very welcome by the entire staff! Would stay at this hotel again anytime!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Anthony C
Humacao, Puerto Rico
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 18 July 2014

I have to visit San Juan for medical reasons, business and leisure at different times of the year. Regardless of the day or date, the stay at the DoubleTree Hilton in San Juan is always the best quality time.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank alortsos
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Alortsos, Thank you for making us your home away from home. We truly enjoy having you as our guest and hope to welcome you back many more times. If we can be of service to you in any way please do not hesitate to contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com. Always at your service, Yodil... More 

Denver
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 17 July 2014

We were driving back from Ponce for our last night in Puerto Rico and were looking for a hotel fairly close to the airport. We used the Hotel Tonight app and the Doubletree came up as one of the least expensive options. Not caring too much about the amenities we booked it. What a find! Just driving up to it... More 

Helpful?
3 Thank biztraveler1972
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos biztraveler1972, Thank you for your review. Hopefully for your next visit to San Juan, Puerto Rico you will be able to stay with us for a longer length of stay and get to enjoy our new Ocean Park Beach Club and our new full service Spa, Yelo Spa. With our new beach club, our guest can lounge the day... More 

Denver
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 17 July 2014

Our last night in Puerto Rico we wanted something decent and fairly close to the airport. We used the Hotel Tonight app to see what was offered and this one came up and was inexpensive. What a find! On-site parking (not cheap, $25 valet), nice restaurant, great pool, and a decent workout room. The room itself was pretty small, but... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank biztraveler1972
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos biztraveler1972, Thank you for your review. Hopefully for your next visit to San Juan, Puerto Rico you will be able to stay with us for a longer length of stay and get to enjoy our new Ocean Park Beach Club and our new full service Spa, Yelo Spa. With our new beach club, our guest can lounge the day... More 

San Juan, Puerto Rico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 July 2014

The hotel was pretty, the rooms are very nice and comfortable. The pool is not so big, but are cool and in the nigth the water was hot. The rooms has microwave and fridge. The location is excellent, I will stay again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Ydamar B
Chicago, Illinois
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 July 2014

Had a great stay at doubletree in San Juan. Place is very convienent and close to the Asford street where there bunch of resturants and bars. Hotel facilities are clean and in great condition. Rooms were very clean and comfortable bed. Grocery store across from hotel was very convienent to pick up snacks. We didn't go to the resturant, but... More 

Helpful?
2 Thank travelingsissy
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos travelingsissy, Thank you for your kind review and for sharing you experience. We are truly happy to read your title “Great Vacation”. We are also very excited with our new full service spa Yelo Spa and new reserved area ta Ocean Park Beach where our guest can enjoy beach loungers, towels and cool water. Our focus is to offer... More 

Midland, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 July 2014

overall had a good experience. room was very small, but we didn't go all the way to pr to stay in a hotel, so no big deal on that. walls are thin, so you are able to here activity going on in the hallway. staff was amazing!! when you arrive ask about the tours they offer. most of the tours... More 

Helpful?
3 Thank angie g
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Angie g , Thank you for your review and for sharing your travel tips. We are very excited to let our guest know about our new reserved area at Ocean Park Beach, where our guest can enjoy complementary beach loungers, towels and cool water. This is the perfect spot to enjoy the sounds of the crashing waves and get... More 

Plantation, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 July 2014

We are repeated customers of this hotel. It offers comfort, restaurant/bar in the hotel as well as walking distance. I want to personally thank Nicholas at the front desk for making both my husband and myself last stay such a positive experience. I had called with a request when checking into my room, he immediately assisted. Throughout the entire stay... More 

Helpful?
3 Thank Denise S
Baltimore, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 July 2014

Overall, this hotel offers a nice travel experience at a good value. The staff generally is helpful and friendly, and the room is clean and functional. For business travel, this hotel checks my boxes: 1) I can get a good night's sleep; 2) I can work in the room easily; 3) I can get ready in the morning efficiently.

Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Melanie S
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Melanie S, Thank you for your review and for let us be your hotel of choice while traveling for business in San Juan, Puerto Rico. We know how complex traveling can be and If we can be of service to you in any way please contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com. We do look forward... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more   less 

Additional Information about Doubletree by Hilton San Juan

Address: 105 Ave De Diego | Ocean Park Beach, San Juan 00911-3529, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: ₹ 9,870 - ₹ 21,729 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton San Juan 4*
Number of rooms: 184
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Hotels.com, Odigeo, Expedia and Jetsetter so you can book your Doubletree by Hilton San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton San Juan Hotel San Juan
Doubletree San Juan
San Juan Doubletree
Best Western San Juan
San Juan Best Western
Hotel Pierre Puerto Rico
Hotel Style:
#3 Business Hotel in San Juan
#3 Spa Hotel in San Juan
#4 Family Hotel in San Juan
#4 On the Beach Hotel in San Juan
#5 Luxury Hotel in San Juan
#6 Romantic Hotel in San Juan
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Questions & Answers

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Questions? Get answers from Doubletree by Hilton San Juan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on the 8th floor and the 5th and both were ok Ice machines on each of these floors.”
 of 5 bubbles RNP03, 22 Nov 2016 | Read review
“I loved having a Murphy bed for visits by family/friends”
 of 5 bubbles kayakgirl610, 1 Nov 2016 | Read review
“Every room is great!”
 of 5 bubbles N5504SGjohnk, 30 Oct 2016 | Read review
“Ground floor surrounding the pool is a great location, the grounds are lovely.”
 of 5 bubbles midema4, 20 Oct 2016 | Read review
“If you visit San Juan for a cruise or a holiday try this hotel, you will not be disappointed”
 of 5 bubbles , 27 Sep 2016 | Read review
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