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Doubletree by Hilton San Juan

4.9 km from San Juan centre
  • Free Wifi
  • Pool
  • Restaurant
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105 Ave De Diego | Ocean Park Beach, San Juan 00911-3529, Puerto Rico
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2,624 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton San Juan
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Showing 2,388: English reviews
Reviewed 7 December 2014 via mobile

I was thoroughly impressed with this hotel. The staff there was amazing. They were friendly, knowledgeable and always willing to help out. The rooms were very impressive. We had a total of three rooms and they were all clean and up to date. The hotel even allowed us to check in early with no issues. Although the location is not...

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Helpful?
3Thank John M
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos John M , We were all thrilled to read your review. I must agree, that what makes our hotel stand out is our passionate and committed staff. We all understand that our most important goal is to provide unconditional service in order to make guest’s stay memorable. We do look forward to welcoming you back and if we can...

Jupiter, Florida
Reviewed 7 December 2014 via mobile

Took advantage of a great price on airfare and an email blast from Hilton advertising weekend specials for an early December get away. This hotel is top notch all the way! Friendly service, clean modern rooms & safe environment for relaxing by the pool then heading to a few dinner spots in the Condado. If R&R is what you need...

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2Thank Grace W
New York, New York, United States
Reviewed 7 December 2014

After a long day of work I was anxious to go back home but as luck would have it an Unexpected Meeting forced me to stay in San Juan overnight. I was tired,unprepared and clueless because I wasn't familiar with the area. So I decided to ask the locals for help and thankfully a cashier in Plaza las Americas was...

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Helpful?
3Thank Anabella V
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Anabella V, Thank you for sharing your experience at our hotel. We do look forward to welcoming you back and if we can assist you with future stays, please contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com. Always at your service, Yodil Cabán General Manager Doubletree by Hilton San Juan At Gallery Plaza yodil.caban@hilton.com

Bloomfield, New Jersey, United States
Reviewed 7 December 2014

It's not on the beach, but they offer a shuttle srvc to the beach (2 minute ride, and you can walk if you didn't want to wait). The hotel staff are very friendly and attentive. The room was clean and comfortable. Mimi fridge was nice addition to keep bottled water. Free WIFI is available. Indoor parking is available ($15/day if...

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3Thank lunaboo52
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos lunaboo52, Thank you for such a great review of our hotel. We do look forward to welcoming you back and if we can assist you with future stays, please contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com. Always at your service, Yodil Cabán General Manager Doubletree by Hilton San Juan At Gallery Plaza yodil.caban@hilton.com

Atlanta, Georgia
Reviewed 5 December 2014

The hotel is nice, the room was a little small but clean. This hotel is not on the beach, you can walk to the public beach which is about 10 mins away and not that clean. They have a shuttle that will take you over to a sister property for beach access, but only from 9am-6pm. Not what i expected....

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1Thank Bjoyful62
Lakewood, Ohio
Reviewed 4 December 2014

The front desk, bar, and valet staff were incredibly helpful with all of our questions and making this trip a fun experience. The front desk did a great job giving tips on sightseeing and assisting with booking excursions. The bartenders were entertaining and knowledgable about the area rums. Overall this was a great place to stay.

Review collected in partnership with DoubleTree by Hilton
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2Thank DougK123
Dominica
Reviewed 4 December 2014

This was my third stay at Double Tree by Hilton in San Juan, this time with my partner, we visited for two nights for a short break. The hotel is situated opposite a small convenience store which was very handy. The hotel itself is very nice with the concierge waiting to take our bags and making us feel very welcome....

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2Thank KenGui
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos KenGui, We love having you as one of our repeat guests and look forward to welcoming you back many more times! If we can assist you in any way please do not hesitate to contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com. Always at your service, Yodil Cabán General Manager Doubletree by Hilton San Juan At Gallery...

Louisiana
Reviewed 3 December 2014

We stayed here for 7 days during Thanksgiving and was very pleased. The room was clean; staff was friendly; and it was close to everything. They even offer a shuttle to the beach, which was nice, but we enjoyed walking since it was so close. The restaurant is a little pricey, but it wasn't horrible. We hope to be back.

Review collected in partnership with DoubleTree by Hilton
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Thank candiestravel2014
Washington DC
Reviewed 3 December 2014

Very friendly and helpful staff. Rooms are comfortable as well. There is a grocery store right across the street In case you left something at home. There are also couple of Puerto Rican restaurants in walking distance. It has a Starbucks right around the corner and it's only a few minutes from the airport - definitely less than 15 without...

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2Thank VinnyTheGreat
Chicago, Illinois
Reviewed 2 December 2014

I was torn between 4 & 5 stars, but when I realized that the cons were not all that significant, I decided on 5. The cons were: 1) We had to wait about an hour & a half to check in as our room wasn't ready (I was traveling with my partner and 6 friends; we had a total of...

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8Thank jahhp

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more   less 

Additional Information about Doubletree by Hilton San Juan

Address: 105 Ave De Diego | Ocean Park Beach, San Juan 00911-3529, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: ₹ 9,342 - ₹ 19,087 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton San Juan 4*
Number of rooms: 184
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hilton Hotels Direct, Hotels.com, Travelocity and Jetsetter so you can book your Doubletree by Hilton San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton San Juan Hotel San Juan
Doubletree San Juan
San Juan Doubletree
Best Western San Juan
San Juan Best Western
Hotel Pierre Puerto Rico
Hotel Style:
#3 Business Hotel in San Juan
#4 Family Hotel in San Juan
#4 On the Beach Hotel in San Juan
#4 Spa Hotel in San Juan
#6 Romantic Hotel in San Juan
#7 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton San Juan staff and other travellers.
109 questions
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phoenix, az
5 months ago
Lawton, Oklahoma
Cape Canaveral, Florida
1 month ago
Las Vegas, Nevada

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Questions? Get answers from Doubletree by Hilton San Juan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best rooms are the ones at pool level with little patios (might be called balcony rooms.)”
 of 5 bubbles urthcreature, 20 Feb 2017 | Read review
“Corner room facing the pool was quiet”
 of 5 bubbles JasH890, 28 Jan 2017 | Read review
“Ask for a big room”
 of 5 bubbles 223catherinep, 18 Jan 2017 | Read review
“quiet floors”
 of 5 bubbles JuanchoGalan, 17 Jan 2017 | Read review
“the room views are city & pool.”
 of 5 bubbles usuck69, 16 Jan 2017 | Read review
5 of 5