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Doubletree by Hilton San Juan

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2,635 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton San Juan
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Showing 2,397: English reviews
new york
Reviewed 25 April 2014

We stayed at Doubletree San Juan from April 12-19 with 2 separate rooms (1 for my 2 20-something kids and one for me and my husband. Our rooms were across the hall from each other which worked great. The rooms were immaculate and quiet. I used the gym everyday at 7 and was the only one in there! The pool...

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1Thank NewYorkArtteacher
New Jersey
Reviewed 24 April 2014

Overall we had a great stay. We chose this hotel because of the rate and the great familiy friendly amenitities. We only had one issue with our stay. While all the staff was accomodating we found that it was a little concerning that a hotel with a pool, a kids wading pool and a hottub would not offer lifevests for...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Teresa S
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Teresa S, Thank you for your review and feedback. I did want to let you know that we have spoken to the Gift Shop/Lilly’s Chocolatier and they will be offering small kid’s life vests. We do look forward to welcoming you back soon and If we can be of assistance to you in any way please do not hesitate...

Charlotte Amalie, null, United States
Reviewed 24 April 2014

The Hilton Doubletree met all my expectations on a recent visit. The location is fantastic. We easily walked to the beach for Brunch and there is a Supermarket directly across the street! There is also a Starbuck and an ATM nearby. Everything else is an easy cab ride away including Old San Juan. The Hilton Honors Floor was very pleasant....

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1Thank Adam F
Rincon, Puerto Rico
Reviewed 22 April 2014

All the experiences that I have was great. The service in the first contact, the happiness and speed of the people who attended to me. Thanks for everything. I want to repeat the experience. The waiters are excellence, for me AAA+++.

Review collected in partnership with DoubleTree by Hilton
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1Thank Alexandra M
St. John's, Canada
Reviewed 22 April 2014

Stayed here 2 nights post-cruise. Very friendly staff, our room on the 8th floor was awesome, pool/whirlpool area was very nice and clean. Food in the restaurant was really good and reasonably priced. Overall a great stay!

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1Thank SandiA123
Covington, United States
Reviewed 21 April 2014

I travel a lot so I know a true gem when I see it. This hotel is absolutely the best. The staff redefines par excellence. Everything is top shelf. While the location is not on the water, it more than makes up for it. If you stay here, you won't regret it!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Fred D
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Fred D, Thank you so much for this excellent review and for recognizing the efforts of our team. If we can assist you in any way please do contact us directly at toll free at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com. We look forward to welcoming you back soon!! Always at your service, Yodil Cabán General Manager yodil.caban@hilton.com

Long Beach, California
Reviewed 20 April 2014

Location is great, but compared to other hotels it is decent. It's not on the main beach strip and it's not in the center of old san juan but it is close enough to maintain the "good location" The rooms were ok. When the murphy bed is in use, the room shrinks drastically. Our bathroom door had issues closing, and...

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1Thank rnevarez562
Boston, Massachusetts
Reviewed 18 April 2014

This is more of a business hotel. Hotel is efficiently run, with free laptop for guest to use in the lobby. But the room is small. There is this murphy bed, that looks like a tall dresser, but fold down to become a bed, to accommodate family with small children. But once the murphy bed is down, there is no...

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Thank WorldTravellerEnjoy
Jersey City, New Jersey
Reviewed 17 April 2014 via mobile

This was my first trip to Puerto Rico and all I can day is YAY! My sister and I had a great time. Mostly thanks to the staff of the Double Tree. They told is all the places to go, how to get there and the cost of everything. They made this trip so easy for us. The hotel was...

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3Thank TheLadiByrd
mayaguez, Puerto Rico
Reviewed 15 April 2014

went to this hotel as an overnight endevour because of a concert. Everything was quick and easy, plus the cookie was delicious (bought an additional one before leaving) I'd definately stay again. That being said the comforter wasn't think enough for my personal preference but thats just a minor inconvenience.

Review collected in partnership with DoubleTree by Hilton
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Thank Maria C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more   less 

Additional Information about Doubletree by Hilton San Juan

Address: 105 Ave De Diego | Ocean Park Beach, San Juan 00911-3529, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: ₹ 9,025 - ₹ 18,986 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton San Juan 4*
Number of rooms: 184
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hilton Hotels Direct, Hotels.com, Travelocity, Evoline ltd and Jetsetter so you can book your Doubletree by Hilton San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton San Juan Hotel San Juan
Doubletree San Juan
San Juan Doubletree
Best Western San Juan
San Juan Best Western
Hotel Pierre Puerto Rico
Hotel Style:
#3 Business Hotel in San Juan
#4 Spa Hotel in San Juan
#4 On the Beach Hotel in San Juan
#4 Family Hotel in San Juan
#6 Romantic Hotel in San Juan
#7 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton San Juan staff and other travellers.
111 questions
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WACONIA
phoenix, az
5 months ago
Lawton, Oklahoma
Cape Canaveral, Florida
1 month ago
Las Vegas, Nevada

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Questions? Get answers from Doubletree by Hilton San Juan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views would be the north side which looks toward the ocean.”
  • Wide angle view of the bedroom
  • View from the room
  • Wide angle view of the bathroom
  • Wide angle view of the bedroom
 of 5 bubbles R4822GHkevink, 24 Feb 2017 | Read review
“All the rooms seemed to be quite nice in my opinion.”
 of 5 bubbles CSamSmith, 22 Feb 2017 | Read review
“Corner king room is spacious and located near the pool as high as possible if you want quietness”
 of 5 bubbles OttawaLuvlife, 22 Feb 2017 | Read review
“The best rooms are the ones at pool level with little patios (might be called balcony rooms.)”
 of 5 bubbles urthcreature, 20 Feb 2017 | Read review
“Corner room facing the pool was quiet”
 of 5 bubbles JasH890, 28 Jan 2017 | Read review
5 of 5