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Doubletree by Hilton San Juan

4.9 km from San Juan centre
  • Free Wifi
  • Pool
  • Restaurant
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1 room, 2 adults, 0 children
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105 Ave De Diego | Ocean Park Beach, San Juan 00911-3529, Puerto Rico
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2,624 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton San Juan
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Showing 2,388: English reviews
Florida
Reviewed 28 June 2014

After a great week exploring the island, we stayed the last night at the Doubletree based partly on TA reviews. We were not disappointed! The room was very clean, modern, and well-cared for. The folks at check-in were courteous and polite. We had a minor problem with our electronic key but Antonio was extremely helpful. We asked for a late...

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5Thank T M
Arkansas
Reviewed 27 June 2014

I stayed at the Doubletree for my first trip ever to San Juan last summer. The hotel seemed isolated from all of the "action" based on the map, and looked to be SO FAR from the beach. Well, not only is it walking distance (3 blocks) from the water, it was right across the street from the supermarket and not...

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3Thank Chiropink
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Chiropink , It was great to read that you enjoyed your stay with us and hope to welcome you back many times in the future. If we can be of service to you in any way or assist you with your travel plans, please do not hesitate to contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com. Always...

san juan, Puerto Rico
Reviewed 26 June 2014

great clean room, housekeeping was on point and i tipped them very well. bar staff and dining staff was excellent. will definitely stay there again. making me write two hundred characters is freaking silly

Review collected in partnership with DoubleTree by Hilton
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1Thank Todd M
Lake City
Reviewed 25 June 2014

Doubletree Hotel in San Juan was an excellent place to stay. Hotel was very clean, staff was very good did not have to ask twice for anything. We had trouble with the TV and when we called we received service right away. We did have to ask for wash cloths as none were in our restroom. I was traveling with...

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1Thank IrisLakeCity
Chicago, United States
Reviewed 25 June 2014

The hotel is beautiful and clean. The staff is friendly , but sometimes seem finicky. The hotel is a little pricey. Some areas are overlooked and need a little more TLC. Overall it's a decent hotel. Not bad.

Review collected in partnership with DoubleTree by Hilton
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1Thank Tamara R
San Juan, Puerto Rico
Reviewed 25 June 2014

Service is excellent! People Every one working in Cafe Pierre are amazing. They strive for excellent customer service, they know how to make a guest welcomed, are very friendly! Especially Damaris at the bar.

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Thank Georgeistraveling
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Georgeistraveling, Thank you for your review and for recognizing the efforts of our team at Café Pierre, especially Damaris. We believe that our strongest attribute is our guest-centric culture and feel really proud of Damaris consistent commitment. If we can be of service to you in any way please do not hesitate to contact us directly at 1-877-926-3030 or...

Reviewed 23 June 2014 via mobile

Again choose this place cause of the Trip Advisor Reviews and it was a Great Choice!!! It is off the Main Ocean Strip so it was quiet. I felt safe walking around at night and there was a good Supermarket across the street. A Starbucks and Japanese Restaurant attached. Several small restaurants within a couple blocks and an easy walk...

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4Thank Misslovelygirl
Reviewed 23 June 2014

Had a great stay at doubletree in San Juan. Place is very convienent and close to the Asford street where there bunch of resturants and bars. Hotel facilities are clean and in a great condition. Rooms was very clean and comfortable bed. We had rented 3 rooms, both of my friends in the other rooms enjoyed as well. Grocery store...

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1Thank Dharmesh P
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Dharmesh P , It was great to read that you found our facilities to be clean and in a great condition, as well as our rooms to be very clean and our beds comfortable. We feel very proud our housekeeping and engineering team, they truly have a commitment to the hotel’s consistency and to our guest experience. Thank you...

Cabo Rojo, Puerto Rico
Reviewed 22 June 2014

Have stayed at this hotel quite a few times primarily while on business travel. Hotel facilities are excellent, everything from carpets to furnishings to decor to hallways is in excellent condition. Room size is adequate, they are clean and everything is in good condition. The only reason I am not giving this hotel 5 stars is because it's not in...

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5Thank Marvin S
Caguas, Puerto Rico
Reviewed 22 June 2014 via mobile

A nice clean hotel, nothing fancy. friendly staff, didn't notice the manager...or he didn't notice us... Hotel is close to everything so the price was good. Thanks to Margarita a front desk employee for her help and for her enthusiasm towards us.

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1Thank eliezer2013
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Eliezer2013 , Thank you for your review and for recognizing the efforts of Margarita at the front desk. I can attest that she has a strong commitment to our guest-centric culture. I must apologize, as we were not able to meet during your stay, but do hope to greet you on your next visit. If we can be of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more   less 

Additional Information about Doubletree by Hilton San Juan

Address: 105 Ave De Diego | Ocean Park Beach, San Juan 00911-3529, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: ₹ 9,342 - ₹ 19,087 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton San Juan 4*
Number of rooms: 184
Reservation Options:
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Also Known As:
Doubletree By Hilton San Juan Hotel San Juan
Doubletree San Juan
San Juan Doubletree
Best Western San Juan
San Juan Best Western
Hotel Pierre Puerto Rico
Hotel Style:
#3 Business Hotel in San Juan
#4 Family Hotel in San Juan
#4 Spa Hotel in San Juan
#4 On the Beach Hotel in San Juan
#6 Romantic Hotel in San Juan
#7 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton San Juan staff and other travellers.
109 questions
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phoenix, az
5 months ago
Lawton, Oklahoma
Cape Canaveral, Florida
1 month ago
Las Vegas, Nevada

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Questions? Get answers from Doubletree by Hilton San Juan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best rooms are the ones at pool level with little patios (might be called balcony rooms.)”
 of 5 bubbles urthcreature, 20 Feb 2017 | Read review
“Corner room facing the pool was quiet”
 of 5 bubbles JasH890, 28 Jan 2017 | Read review
“Ask for a big room”
 of 5 bubbles 223catherinep, 18 Jan 2017 | Read review
“quiet floors”
 of 5 bubbles JuanchoGalan, 17 Jan 2017 | Read review
“the room views are city & pool.”
 of 5 bubbles usuck69, 16 Jan 2017 | Read review
5 of 5