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Doubletree by Hilton San Juan

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Doubletree by Hilton San Juan
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2,587 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton San Juan
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Showing 2,359: English reviews
San Juan, Puerto Rico
Reviewed 10 June 2014

I travel at least twice week out of the month and I have to say the Double Tree Hotel in San Juan is hands down one of the best places to stay. Clean room and great services! Everyone that I meet at the hotel was extremely nice and went out of their way to make you feel at home.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank George R
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos George R, Thank you so much for your review and for your kind words. If we can be of service to you in any way or assist you with your travel plans, please do not hesitate to contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com. Always at your service, Yodil Cabán General Manager Doubletree by Hilton San...

Mannheim, Germany
Reviewed 9 June 2014

We were initially planning to stay in this place for two nigts only - I knew it from my last visit and I knew it was very good, but basically we wanted to be closer to the beach. However, everything was so luxurious and comfortable this time, and every single visit to the front desk meant a solved problem in...

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Helpful?
1Thank 444PeterDB
Grafton, Massachusetts
Reviewed 9 June 2014

Just got back from traveling from this hotel with our 2 kids, 12 & 9. We booked 2 rooms. they were on the 3rd floor facing the pool. I wished there was a patio or balcony. The ones right at the pool level have them so maybe next time. The beds were alright, kind of on the "harder" side. The...

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Helpful?
2Thank Michelle J
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Michelle J, Thank you your review. We are truly happy to read that you and your family enjoyed your stay with us and grateful for your recognition or our team/family members by name. We look forward to welcoming you back, and do hope that you will contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com, so we can...

Chicago, Illinois
Reviewed 6 June 2014

We had a pleasant stay at the Doubletree Hilton for 3 nights. The rooms were clean, comfortable, and tastefully decorated. The price of the room was reasonable but they added an additional $25 for resort fees to cover bottle water, beach towels and WIFI, which I thought was excessive. The staff was friendly and helpful even offering options after our...

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5Thank Robert S
Philadelphia, Pennsylvania
Reviewed 6 June 2014

I stayed at the Doubletree Hilton San Juan last week and it was awesome! From their signature chocolate chip walnut cookies at the front desk to the friendliness of the staff, I really enjoyed my stay. I would definitely recommend taking advantage of their beach club program with the Courtyard Mariott Isla Verde beach resort which allows you to use...

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Helpful?
4Thank Kendra H
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Kendra H, We were all thrilled to read your review and to know that you had an awesome stay. We appreciate your comments regarding our team/staff. Thank you, for your kind words and for sharing your experience. If we can be of service to you in the near future please do not hesitate to contact us directly at 1-877-926-3030...

Brooklyn, United States
Reviewed 5 June 2014

Our stay at this Doubletree in Condado was quite pleasureable. It's a little off the beaten path (not on the main strip) in Condado, but that was part of what made it enticing. It was not a hectic hotel with alot of hustle and bustle, rather it had a calm, quiet, peaceful atmosphere; for those who prefer less noise. It's...

Review collected in partnership with DoubleTree by Hilton
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1Thank Michael T
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Michael T, Thank you for giving us such a great review. The entire staff and myself where thrilled to have you as our guest and appreciate your kind words. We wish to welcome you again soon and if we can be of service in any way please do not hesitate to contact us directly at 1-877-926-3030 or by e-mail...

Reviewed 4 June 2014

Rooms were nice. Price was fair but they gouge with the taxes and parking. I guess that is expected though. Nice cookie on the way in. Pool was excellent. A lot of things within a cab ride away. We had a comfortable and relaxing stay with no hang ups.

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Helpful?
2Thank Mickey W
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Mickey W, We were happy to read that you had a comfortable and relaxing stay with us, for next visit please to contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com, I promise we will aim to exceed your expectations. Always at your service, Yodil Cabán General Manager Doubletree by Hilton San Juan At Gallery Plaza yodil.caban@hilton.com

San Juan, Puerto Rico
Reviewed 4 June 2014

They are always very nice at this hotel and ensure that the stay is great. This was my second time to stay there and we also used it to host our wedding guests arriving from the United States. Very nice hotel, clean rooms, and great staff willing to do whatever it takes to have a great/fabulous stay!

Review collected in partnership with DoubleTree by Hilton
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3Thank Emily P
Reviewed 4 June 2014

The bar of the lobby is excellent . Great service by Damaris the regular bartender! The beautifull the wonderfull! Always keeps the growd happy. Also the rest of the staff in the bar always are on their best mood and interested in high quality service

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1Thank Ignacio F
Houston, Texas
Reviewed 2 June 2014

My husband and I had a 3 night stay at the Double Tree in San Juan. It was one of the cheaper options and we rented a car so we knew we would be traveling around the island and wouldn't need a hotel right on the beach. The hotel is nice. The first room we got was right at the...

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Helpful?
5Thank Ruth N
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos Ruth N, Thank you for your review and positive feedback. It was great to read that you would stay with us again. For next visit please to contact us directly at 1-877-926-3030 or by e-mail at reservations@sjdoubletree.com, I promise we will block your reservation in one of our larger rooms. Always at your service, Yodil Cabán General Manager Doubletree...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more   less 

Additional Information about Doubletree by Hilton San Juan

Address: 105 Ave De Diego | Ocean Park Beach, San Juan 00911-3529, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: ₹ 9,617 - ₹ 19,439 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton San Juan 4*
Number of rooms: 184
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz, Hotels.com, Expedia and Jetsetter so you can book your Doubletree by Hilton San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton San Juan Hotel San Juan
Doubletree San Juan
San Juan Doubletree
Best Western San Juan
San Juan Best Western
Hotel Pierre Puerto Rico
Hotel Style:
#2 Spa Hotel in San Juan
#3 Business Hotel in San Juan
#3 On the Beach Hotel in San Juan
#4 Family Hotel in San Juan
#4 Luxury Hotel in San Juan
#6 Romantic Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton San Juan staff and other travellers.
108 questions
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phoenix, az
4 months ago
Lawton, Oklahoma
Cape Canaveral, Florida
20 days ago
Las Vegas, Nevada

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Questions? Get answers from Doubletree by Hilton San Juan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a big room”
 of 5 bubbles 223catherinep, 18 Jan 2017 | Read review
“quiet floors”
 of 5 bubbles JuanchoGalan, 17 Jan 2017 | Read review
“the room views are city & pool.”
 of 5 bubbles usuck69, 16 Jan 2017 | Read review
“rooms looking over the pool are the quietest”
 of 5 bubbles DeC53, 11 Jan 2017 | Read review
“I would have requested a room with some kind of view if staying longer.”
 of 5 bubbles 334heatherg, 7 Dec 2016 | Read review
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