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31/12/2017 1/1/2018
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    Sheraton Old San Juan Hotel

    100 Brumbaugh Street | Old San Juan, San Juan 00901, Puerto Rico
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    31/12/2017 1/1/2018
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    Traveller (1028)
    Room & Suite (435)
    Pool & Beach (96)
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    Overview
    • Excellent27%
    • Very good41%
    • Average21%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “old san juan” (1,075 reviews)
    “cruise ship” (153 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Rooms
    31 Dec1 Jan
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (2,382)
    There are newer reviews for Sheraton Old San Juan Hotel
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    861 - 865 of 2,159 reviews

    Reviewed 31 March 2015

    If you compare this Sheraton to other ones it will probably lack some quality. However, it is located at Old San Juan which is a nice area and I found the service at reception desk very kind -- especially Yvonne and Sibelia were very helpful.

    2  Thank Junsjc
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 3 April 2015

    Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

    Reviewed 30 March 2015

    This hotel is in a great location if you are interested in exploring Old San Juan on foot. We spent 5 days walking around the city, eating at different restaurants, and enjoying the scenery. You can catch a ferry across the street to see the...More

    2  Thank Melissa H
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 1 April 2015

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and also that you really took advantage of our location to explore what Old San Juan has to offer. 5 years here and I still find...More

    Reviewed 30 March 2015

    Let my six year old sum it up. Maybe we had been spoiled after a week at the W Retreat on Vieques. But the Sheraton is a disappointment. The rooms are old and beat up. The decor is bad. The lobby is ridiculously small. And...More

    2  Thank bbanks945
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 31 March 2015

    Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

    Reviewed 29 March 2015

    We stayed at the Sheraton Old San Juan prior to boarding our cruise. I must say this place is the way to go, cruising or just visiting San Juan. For Carnival or Norwegian cruisers, this is definitely the spot to stay. The port of entry...More

    4  Thank amac0668
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 31 March 2015

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Reviewed 29 March 2015

    Great views of the Harbor and pier 3 & 4. The staff was very friendly and helpful! Within walking distance of both forts on the island. Also is just a short walk across the street from the cruise terminal at pier 4! The Price was...More

    Thank Cliff S
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 31 March 2015

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$ 164 - US$ 372 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Luxury Hotel in San Juan
    • #15 Family Hotel in San Juan
    • #15 Romantic Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 240
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Evoline ltd, Hotwire, Orbitz, Cheap Tickets, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Sheraton Old San Juan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Sheraton Old San Juan Hotel And Casino ,
    • Sheraton Old San Juan Hotel San Juan ,
    • Sheraton San Juan ,
    • San Juan Sheraton ,
    • Old San Juan Sheraton
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    Traveller (1028)
    Room & Suite (435)
    Pool & Beach (96)
    Dining (73)
    Hotel & Grounds (670)
    Bathroom (48)
    Business Centre & Event Rooms (16)
    Family and Play Areas (3)
    Nearby
    La Terraza de San Juan
    773 reviews
    .39 km away
     
    CasaBlanca Hotel
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    .15 km away
     
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    4.11 km away
     
    San Juan Marriott Resort & Stellaris Casino
    6,499 reviews
    4.54 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    1034john
    4 October 2017|
    AnswerShow all 3 answers
    Response from Phill D | Reviewed this property |
    No they are closed
    0
    Votes
    Room Tips
    "Room facing the harbor"
    Read review
    "some views face the harbor. worth asking."
    Read review
    "Ask for a room with a corniche view."
    Read review
    "Be as far from the elevators as possible - this is a noisy hotel"
    Read review
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