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6/8/2017 7/8/2017
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    Sheraton Old San Juan Hotel

    100 Brumbaugh Street | Old San Juan, San Juan 00901, Puerto Rico
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    Best prices for your stay
    6/8/2017 7/8/2017
    Savings alert: 39% below average rate

    The price you found is 39% lower than this hotel's average rate of US$ 192/night.

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    US$ 118US$ 223
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    Traveller (1015)
    Room & Suite (524)
    Pool & Beach (86)
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    Overview
    • Excellent27%
    • Very good41%
    • Average21%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “old san juan” (1,061 reviews)
    “cruise ship” (152 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    San Juan Marriott Resort & Stellaris Casino
    6,363 reviews
    #8 of 47 hotels in San Juan
     
    La Concha Renaissance San Juan Resort
    7,475 reviews
    #5 of 47 hotels in San Juan
     
    Hampton Inn & Suites San Juan
    1,722 reviews
    #2 of 13 hotels in Isla Verde
     
    Sheraton Puerto Rico Hotel & Casino
    2,205 reviews
    #9 of 47 hotels in San Juan
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (2,351)
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    There are newer reviews for Sheraton Old San Juan Hotel
    See the most recent reviews

    811 - 815 of 2,135 reviews

    Reviewed 21 April 2015 via mobile

    Absolutely loved the hotel!!! Great service, staff, so clean. The beds were amazing. We upgraded to a partial ocean view of the cruise port. Amazing view. Clean pool/hot tub. Pedro the bellman was so friendly and helpful! He greeted us everyday and remembered our activities....More

    Thank StephMarie8504
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 1 September 2015

    Dear guest, Thank you very much for the great compliments about our hotel and your experience. Really glad that we contributed to pleasant memories. Apologize for the late response here but seems we just missed your posting.

    Reviewed 21 April 2015 via mobile

    This hotel was not what I expected. The staff was super friendly and went out of their way to be nice. It is a very convenient location in Old San Juan. The hotel is however a little dated and I was sad that I couldn't...More

    Thank DeaX3
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 1 September 2015

    Dear guest, Thank you for sharing your experience with us here. Glad you enjoyed our unique location although regret your windows could not open. We hope we have another opportunity to make it up to you.

    Reviewed 20 April 2015

    Booked the room for a pre-cruise stay and loved it! Although our double room had an immediate view of the parking lot across the street, it also had a wonderful view of the pier to the right. I arrived later than a friend who was...More

    1  Thank Tracy C
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 1 September 2015

    Dear guest, Thanks for the compliments. We are sure glad you enjoyed your visit and we hope you return soon.

    Reviewed 20 April 2015 via mobile

    Can't say enough good things about this hotel. From the guys parking the cars and the baggage handlers. Angel helped us with directions to new places we haven't visited yet and what to do when we got there. We stay here every time we come...More

    1  Thank Textrav14
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 1 September 2015

    Dear guest, Thank you for all your return visits and for sharing your compliments here. We will share with team and look forward to your return,

    Reviewed 19 April 2015

    Not too bad, as long as your expectations are average. Situated across from where the cruise ships dock, and within easy walking distance of a beautiful walk along the huge fort and nice restaurants. The hotel itself is old, but has been renovated. Service is...More

    Thank Kangaman
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 1 September 2015

    Dear guest, Thank you for sharing your feedback with us. We are glad you enjoyed your visit but regret your experience with housekeeping and the unnecessary wait time at the restaurants. We hope that we may have the honor of your visit again in the...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$ 146 - US$ 314 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Luxury Hotel in San Juan
    • #15 Romantic Hotel in San Juan
    • #15 Family Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 240
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Ctrip TA, Hotels.com, Expedia, Agoda, Cancelon, Travelocity, Cheap Tickets, HotelQuickly, Hotwire, Evoline ltd, TripOnline SA and getaroom.com so you can book your Sheraton Old San Juan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Sheraton Old San Juan Hotel And Casino ,
    • Sheraton Old San Juan Hotel San Juan ,
    • Sheraton San Juan ,
    • San Juan Sheraton ,
    • Old San Juan Sheraton
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    Traveller (1015)
    Room & Suite (524)
    Pool & Beach (86)
    Dining (73)
    Hotel & Grounds (641)
    Bathroom (46)
    Business Centre & Event Rooms (22)
    Family and Play Areas (3)
    Nearby
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    2.52 km away
     
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    Ask a question
    Questions & Answers
    HuckWeb
    11 July 2017|
    AnswerShow all 2 answers
    Response from ilikefishing65 | Reviewed this property |
    After room checked out at 11AM, the hotel can stored the luggages until you board the ship at 2PM. The Carnival cruise ship is across the street that you can transport yourself, not too far of a walk.
    1
    Vote
    24 May 2017|
    AnswerShow all 6 answers
    Response from Sahara18 | Reviewed this property |
    About a 10 mins drive. Hotel will arrange a cab.
    2
    Votes
    John S
    27 March 2017|
    AnswerShow all 13 answers
    Response from Jay S | Reviewed this property |
    It's across the bay and sorry idk if they provide a shuttle we rented a car at the airport
    1
    Vote
    Room Tips
    "Don't bother!"
    Read review
    "Most rooms have a view of the parking garage - the rooms with water views will be the higher rate rooms."
    Read review
    "King size bedroom will get better view"
    Read review
    "A room looking south will give you a view of the Port and Cruise Ships"
    Read review
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