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28/1/2018 29/1/2018
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    Sheraton Old San Juan Hotel

    100 Brumbaugh Street | Old San Juan, San Juan 00901, Puerto Rico
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    28/1/2018 29/1/2018
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     5 people are viewing this hotel
    US$ 420
    US$ 416
    US$ 416
    Traveller (1029)
    Room & Suite (445)
    Pool & Beach (96)
    Overview
    • Excellent27%
    • Very good41%
    • Average21%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “old san juan” (1,077 reviews)
    “cruise ship” (154 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    4.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
    50
    JPMiles / Payback Arrow
    Reviews (2,391)
    Traveller rating
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    1 - 5 of 2,167 reviews

    Reviewed 2 days ago

    Clean, comfortable and convenient. Great location especially if you are looking for a hotel before you are heading out on a cruise. Bed very comfortable, service was on point and next door to Senior Frog. Need I say more.

    Thank Jerome W
    Reviewed 4 days ago

    I've stayed at many Sheraton hotels and I've never reviewed any of them poorly until this review. Let's start off with the good. The location is great. I love the Walgreen's under the hotel. When a cruise ship comes in you have to view it...More

    1  Thank Bob30247
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 2 days ago

    Dear Guest, Thank you for taking the time to share your feedback. First of all, we thank you for your contribution in getting the island power grid restored. We are also glad that you enjoyed our unique location in historic Old San Juan. We sincerely...More

    Reviewed 1 week ago via mobile

    Stayed in this hotel, super friendly valet guy Jon very informative about places to see and do, helps you with places to eat and shop. Loved his mustache! Hotel rooms was clean the front desk personnel was nice.

    3  Thank Lucy_bu
    Reviewed 1 week ago via mobile

    Located right at the pier in Old San Juan. Walking distance to many attractions, restaurants, shopping and bars. Very nice views. Rooftop pool is nice and relaxing. Staff was welcoming and helpful. Restaurant on the second floor has both breakfast and dinner buffet as well...More

    3  Thank Fred A
    Reviewed 3 weeks ago

    Way back in March I booked a one night stay in early January 2018 at this hotel as a pre-cruise night. I used my United miles to book the room. Recently, I had been reading alarming posts about hotels cancelling reservations with little or no...More

    3  Thank Erika C
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$ 182 - US$ 451 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Luxury Hotel in San Juan
    • #13 Family Hotel in San Juan
    • #15 Romantic Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 240
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Hotwire, Priceline, Evoline ltd, HotelQuickly, TripOnline SA and Cancelon so you can book your Sheraton Old San Juan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Sheraton Old San Juan Hotel And Casino ,
    • Sheraton Old San Juan Hotel San Juan ,
    • Sheraton San Juan ,
    • San Juan Sheraton ,
    • Old San Juan Sheraton
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    Traveller (1029)
    Room & Suite (445)
    Pool & Beach (96)
    Dining (73)
    Hotel & Grounds (670)
    Bathroom (45)
    Business Centre & Event Rooms (18)
    Family and Play Areas (3)
    Nearby
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    Ask a question
    Questions & Answers
    Judy261950
    23 November 2017|
    AnswerShow all 2 answers
    Response from cjbaking | Reviewed this property |
    If that is at the regular cruise ship port, then yes. Where does it dock?
    0
    Votes
    Celeste P
    23 November 2017|
    Answer
    Response from cristinas1113 | Reviewed this property |
    You have to check with the hotel. I was a guest there.
    1
    Vote
    1034john
    4 October 2017|
    AnswerShow all 3 answers
    Response from Phill D | Reviewed this property |
    No they are closed
    0
    Votes
    Room Tips
    "i was on a high floor so i didn't experience a lot of outside noise. definitely a plus."
    Read review
    "Room facing the harbor"
    Read review
    "some views face the harbor. worth asking."
    Read review
    "Ask for a room with a corniche view."
    Read review
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