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The Condado Plaza Hilton

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The Condado Plaza Hilton
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4,542 Reviews from our TripAdvisor Community

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There are newer reviews for The Condado Plaza Hilton
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Showing 4,245: English reviews
Boston, Massachusetts
Reviewed 14 August 2014

I had an amazing time here! I went with my boyfriend this past weekend (Aug 9-10th) and the weather was BEAUTIFUL! It was in the high 80s the whole time. Also, the woman who checked us in was SUPER friendly and let us check in at 10 AM! SUPER early. The taxi ride was $18 from the airport to the...

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1Thank K_Nibs_Lian309
West Palm Beach, United States
Reviewed 13 August 2014

I would highly recommend this hotel. Very nice room and well located in Condado. Walking distance to many restaurants, bars and stores. Hotel has many amenities with nice pool and fitness room. Excellent for business or families.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Alberto M
highland village, United States
Reviewed 13 August 2014

We checked in at 7:00 pm and they did not have a room for us, we checked back at 10:00 pm and still no room. we then cancelled the reservation and moved on. The next hotel by the way was the Intercontinental on Isle Verde, great hotel but one of the three elevators was out of service for the whole...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Carey R
Reviewed 12 August 2014

I stayed here at the Condado Plaza Hilton. We had a very nice and spacious room. Huge bathroom. We had the two queens non smoking. The view from our balcony was breath taking. Staff was very friendly.The only thing is I wish we had a mmicrowave in our room. But besides that we had everything we needed including a mini...

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1Thank pocgirl
New York City, New York
Reviewed 12 August 2014

We stayed here one night last week while doing a west-to-east trip along the northern coast of Puerto Rico. We have also stayed here previously. I wanted to return because the view from the balcony was stunning and I want to wake up to that every morning. To make a cup of coffee (not great coffee, but passible) in the...

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2Thank Jen P
Boston, Massachusetts
Reviewed 11 August 2014

Average hotel, nothing to write home about. The room was clean and our room service woman was the sweetest old woman we met! The shower is tiny, and there are no microwaves. Beware: the main pool bar is the worst service you will ever receive! The waitresses were great and far more attentive than the bartenders... Be ready to wait...

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1Thank Jaimie M
New York City, New York
Reviewed 11 August 2014

I stayed from Saturday July 12 to Wednesday July 16. I went with my girlfriend for her birthday. I was here in October 2013 with my husband and wanted to see how it was in the summer season. First let me say they treated me even better. Since this was my second time and because of my first review they...

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4Thank sexysag1969
Crofton, Maryland
Reviewed 9 August 2014

Overall, I rate this hotel as average and nothing exciting. Good: * Location in Condado was excellent. Ten minutes from airport and old San Juan. Easy walking to restaurants, night life, and shopping. * Excellent service: housekeeping was very good * Room was quiet * Pool had a slide but it was for small kids and had a long line...

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1Thank MDTraveler2010
Reviewed 9 August 2014

From all the "hidden charges," to the lack luster staff/service and the "Included Breakfast," that never was, this was the most disappointing stay my family has ever had. Our room had a great view.... but with a hard bed, a AC unit that made Off & On noises and a shower head that consistently dripped, the view was the only...

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1Thank John L
TN etc
Reviewed 8 August 2014

When I last visited this Condado area hotel it was the Conrad San Juan, a Hilton property. It was exceptional and the service was amazing. That entire visit was extraordinary and smiles everywhere.. Now with a name change or brand redo; it is NOT SO GOOD! None of the same positive experiences during this vacation. Issues abound, from having to...

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3Thank Loren M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Condado Plaza Hilton, the only hotel overlooking both the Atlantic Ocean and Condado Lagoon, is an enchanting alternative to typical San Juan hotel. Our unique location boasts cool ocean breezes, breathtaking sunsets, and a shimmering, protected beach. Whether you're traveling for work or play, this sparkling hotel offers it all, superb dining options including the award-winning Pikayo restaurant, elegant event venues, three glistening pools, water slide, waterports, 24-hour fitness center, tennis, poolside massage and bustling nightlife. ... more   less 

Additional Information about The Condado Plaza Hilton

Address: 999 Ashford Avenue, San Juan 00907, Puerto Rico (Formerly Conrad San Juan Condado Plaza)
Region: Caribbean > Puerto Rico > San Juan
Price Range: ₹ 9,952 - ₹ 24,486 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Condado Plaza Hilton 4*
Number of rooms: 572
Reservation Options:
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Also Known As:
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hotel San Juan
Hotel Resort Wyndham
Hotel Style:
#6 Spa Hotel in San Juan
#8 On the Beach Hotel in San Juan
#11 Luxury Hotel in San Juan
#15 Business Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from The Condado Plaza Hilton staff and other travellers.
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New York

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a corner room as high as you can in the ocean tower to experience an amazing view of pools, beach, ocean waves, and city skyline.”
 of 5 bubbles drosene1, 22 Mar 2017 | Read review
“The ocean view is amazing! High floor rooms are better”
 of 5 bubbles RayNJanetViel, 12 Mar 2017 | Read review
“All rooms have a balcony and various views, however, we chose the water view over the city view, for a few dollars more.”
 of 5 bubbles 256gusp, 10 Mar 2017 | Read review
“Corner suites are the way to go.”
 of 5 bubbles JasonH318, 10 Mar 2017 | Read review
“Ocean views are the best".”
 of 5 bubbles Genuine516, 6 Mar 2017 | Read review
5 of 5