We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
09/07/2017 10/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    The Condado Plaza Hilton

    999 Ashford Avenue, San Juan 00907, Puerto Rico
    Hotel website
    Save
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 265
          US$ 230
          SAVE US$ 35
          US$ 265
          US$ 231
          Traveller (2654)
          Room & Suite (1032)
          Pool & Beach (404)
          San Juan Marriott Resort & Stellaris Casino
          6,294 reviews
          #9 of 48 hotels in San Juan
           
          La Concha Renaissance San Juan Resort
          7,401 reviews
          #5 of 48 hotels in San Juan
           
          Condado Vanderbilt Hotel
          1,840 reviews
          #1 of 48 hotels in San Juan
           
          Hampton Inn & Suites San Juan
          1,702 reviews
          #1 of 13 hotels in Isla Verde
           
          Overview
          • Excellent28%
          • Very good36%
          • Average20%
          • Poor9%
          • Terrible7%
          Travellers talk about
          “cafe caribe” (163 reviews)
          “lagoon side” (109 reviews)
          Free Wifi
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from The Condado Plaza Hilton
          Special Offer: Free Night + $100 Credit
          Hotel deals
          San Juan Marriott Resort & Stellaris Casino
          6,294 reviews
          #9 of 48 hotels in San Juan
           
          La Concha Renaissance San Juan Resort
          7,401 reviews
          #5 of 48 hotels in San Juan
           
          Condado Vanderbilt Hotel
          1,840 reviews
          #1 of 48 hotels in San Juan
           
          Hampton Inn & Suites San Juan
          1,702 reviews
          #1 of 13 hotels in Isla Verde
           
          {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null}
          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$ 230.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all San Juan hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "08a803d7cb944f3e977df59ecffdc262", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":150443,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78361592],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":7,"year":2017},"checkout":{"day":10,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":230,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"08a803d7cb944f3e977df59ecffdc262","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":265,"lowestMetaPrice":230,"additionalPartner":false,"highestMetaPriceDisplay":265,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":265,"lowestMetaPrice":230,"highestMetaPriceDisplay":265,"hotelName":"The Condado Plaza Hilton","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjA4YTgwM2Q3Y2I5NDRmM2U5NzdkZjU5ZWNmZmRjMjYyIiwiQUlLIjoiMGU0MDFiY2U4OGYzNGRlY2I4NmQ3MWQ4NjYxNzhjOTkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "09/07/2017", "checkOut": "10/07/2017", "lowestPrice": "US$ 230", "hasDates": true, "hacComplete": true, "contentIdMappings": {"34356604":"Hotwire","78361592":"PricelineIB","32599989":"Expedia","109214342":"HotelsCom2IB","32502266":"BookingCom","78846085":"OrbitzEWS","79398508":"CheapTicketsEWS","53908187":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Turn Your Opinions into Points!
          Turn your opinions into JPMiles
          Turn your opinions into PAYBACK Points
          *You can enroll in only one programme at a time to earn rewards for reviews.
          JPMiles / Payback Arrow
          JPMiles / PAYBACK
          50
          Reviews (4,761)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages
          There are newer reviews for The Condado Plaza Hilton See the most recent reviews

          1,641 - 1,645 of 4,447 reviews

          Reviewed 3 March 2015 via mobile

          We stayed here before our cruise and loved it. Casino was generous, food was great and location was perfect. The bathroom was enormous Denny's is across the street. We asked for high room and accomodated quickly.More

          Thank RoseyJacksonMS
          Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded 10 March 2015

          Dear RoseyJacksonMS, Thank you for taking the time to write a review. I'm so happy to know that you enjoyed our amenities and services. I love the pictures you included with your review :)! Thank you for that. We hope to have you back in...More

          Reviewed 3 March 2015

          The best part of my stay here was getting to lounge in the ocean at the hotel, and a security guard named Issac. Issac saw my friend and I wandering around lost (as our room was in the "cabana" wing away from the main part...More

          2  Thank Katie T
          Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded 3 March 2015

          Dear Katie T, Thank you for taking the time to write a review and for mentioning Isaac. Our entire staff strives to create memorable experiences for all our guests; but it is great to hear when one of them, in this case, Isaac, have gone...More

          Reviewed 2 March 2015

          Not the service that I normally experience in Puerto Rico. This was NOT the typically service that Puerto Rico extends to the customers. The area is a great location - service was poor. No room service - Shocked!More

          Review collected in partnership with Hilton Hotels & Resorts
          1  Thank Flora M
          Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded 3 March 2015

          Dear Flora M, Thank you for sharing your feedback. Guest feedback is incredibly important to us and it would be greatly appreciated if you contact me to discuss your stay in detail; as we ensure that all of our guests feel cared for, valued and...More

          Reviewed 1 March 2015 via mobile

          My husband and I loved this hotel. We chose the city view and still the view was magnificent! The hotel staff is friendly and very welcoming. We would stay here again, great location and wonderful rooms!More

          1  Thank Magen H
          Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded 3 March 2015

          Dear Magen H, Hi there! Thank you for taking the time to share your feedback. I am happy to read that you had an enjoyable stay and that our staff made you feel welcomed. Please feel free to contact me should travel bring you back...More

          Reviewed 1 March 2015

          We were greeted by friendly staff, allowed to check in 2 hours early. No room service but the hotel has a Denny's and Café Caribe has great food. We did not rent a car - there is a bus stop in front of the hotel...More

          2  Thank LisaHowie
          San Juan Marriott Resort & Stellaris Casino
          6,294 reviews
          #9 of 48 hotels in San Juan
           
          La Concha Renaissance San Juan Resort
          7,401 reviews
          #5 of 48 hotels in San Juan
           
          Condado Vanderbilt Hotel
          1,840 reviews
          #1 of 48 hotels in San Juan
           
          Hampton Inn & Suites San Juan
          1,702 reviews
          #1 of 13 hotels in Isla Verde
           
          About
          Amenities
          • Top amenities
          • Pool
          • Beachfront
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Meeting Rooms
          • Children Activities (Kid / Family Friendly)
          • Dry Cleaning
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Laundry Service
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$ 150 - US$ 353 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #6 Spa Hotel in San Juan
          • #8 On the Beach Hotel in San Juan
          • #11 Luxury Hotel in San Juan
          • #15 Business Hotel in San Juan
          • Room types
          • Suites ,
          • Family Rooms ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 572
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Travelocity, Priceline, Hotwire, HotelsforEveryone, TripOnline SA, Cheap Tickets, Cancelon, HotelQuickly, getaroom.com and HRS so you can book your The Condado Plaza Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Caribbean >
          • Puerto Rico >
          • San Juan
          • Also Known As
          • Conrad San Juan Condado Plaza Hotel San Juan ,
          • San Juan Conrad ,
          • Condado Plaza Hotel San Juan ,
          • Hotel Resort Wyndham
          Add Photo Photos
          Traveller (2654)
          Room & Suite (1032)
          Pool & Beach (404)
          Dining (55)
          Hotel & Grounds (1442)
          Bathroom (150)
          Family and Play Areas (9)
          Business Centre & Event Rooms (1)
          Nearby
          San Juan Marriott Resort & Stellaris Casino
          6,294 reviews
          1.25 km away
           
          Condado Vanderbilt Hotel
          1,840 reviews
          .58 km away
           
          Hampton Inn & Suites San Juan
          1,702 reviews
          7.22 km away
           
          La Concha Renaissance San Juan Resort
          7,401 reviews
          .85 km away
           
          Nearby Restaurants
          Kabanas
          308 reviews
          .42 km away
          Pikayo
          845 reviews
          .03 km away
          Fogo de Chao Brazilian Steakhouse
          469 reviews
          .50 km away
          Yantar
          652 reviews
          .50 km away
          Nearby Attractions
          Plaza Ventana del Mar
          95 reviews
          .75 km away
          Sailing Dreams Yacht Charters
          444 reviews
          .80 km away
          Velauno Paddleboarding
          418 reviews
          .17 km away
          Aqua Adventure
          606 reviews
          .75 km away
          Questions & AnswersAsk a question
          Jessica C
          Is the Condado Plaza Hilton or The Condado Lagoon Villas at Caribe Hilton better? The map shows they are pretty close. Just not sure which location or overall is better. Does anyone know? Thanks in advance.
          28 June 2017|
          Answer Show all 3 answers
          Response from fleck413 | Reviewed this property |
          The Condado Plaza Hilton is on the main street that has access by walking to lots of restaurants & CVS & Walgreens, so that is a plus. The Caribe Hilton is across the lagoon area by itself, so you'd have to get... More
          1
          Vote
          DaEmpressReese R
          Is there any street parking or do you have to pay?
          14 May 2017|
          Answer Show all 5 answers
          Response from Carolina P | Property representative |
          Greetings DaEmpressReese R; thank you for taking the time to ask us a question. There are some street parking but they are far away from our hotel. You may park at our hotel or at external parking lots. Regards,
          0
          Votes
          JudyReedy
          I am reserving a suite for next January.. it has a small refrigerator and kitchen area. Can we bring our own food and beverages downstairs to the pool or beach? Or do we have to buy it from the hotel?
          9 May 2017|
          Answer Show all 6 answers
          Response from AquaBarb | Reviewed this property |
          Hi Judy - I would be disappointed if you were not able to bring your food and bev snacks to the pool and beach but Timothy is right - the pool and beach in are in close proxcimity to hotel food venues and this is not a... More
          2
          Votes
          Room Tips
          "Don't bother with this property, choose a room in a different hotel."
          Read review
          "Refuse room in tower not near the pools! refuse it because that tower is filthy, smelly, moldy and not..."
          Read review
          "The hallways are very noisy at night. People yell all of the time and hotel staff does nothing to fix this..."
          Read review
          "Ocean Views"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing