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    The Condado Plaza Hilton

    999 Ashford Avenue, San Juan 00907, Puerto Rico
    +1 855-605-0316
    Hotel website
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    15/12/2017 16/12/2017
    Traveller (2780)
    Room & Suite (1077)
    Pool & Beach (431)
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    Overview
    • Excellent28%
    • Very good36%
    • Average20%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “cafe caribe” (173 reviews)
    “lagoon side” (111 reviews)
    “salt water pool” (88 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    San Juan Marriott Resort & Stellaris Casino
    6,493 reviews
    #9 of 47 hotels in San Juan
     
    La Concha Renaissance San Juan Resort
    7,595 reviews
    #6 of 47 hotels in San Juan
     
    Caribe Hilton San Juan
    7,204 reviews
    #18 of 47 hotels in San Juan
     
    Olive Boutique Hotel
    842 reviews
    #4 of 47 hotels in San Juan
     
    Rooms
    15 Dec16 Dec
    |
    1 room, 2 adults, 0 children
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    Reviews (4,922)
    There are newer reviews for The Condado Plaza Hilton
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    1,531 - 1,535 of 4,592 reviews

    Reviewed 10 July 2015 via mobile

    This is a great place to stay. It has a nice variety of restaurants to grab a bite. It has convenient locations for bars and a small casino. It has a nice place right by the ocean with pools and a hot tub. If you...More

    Thank WVherd82
    Response from Carolina P, Guest Services at The Condado Plaza HiltonResponded 15 July 2015

    Dear WVherd82, Thank you for sharing your experience. We love hearing about our guest's experiences specially when we achieve our main goal of providing you with our services and facilities. Thank you for your kind words and for recommending us to future users that will...More

    Reviewed 10 July 2015

    Stayed one night after a cruise. The cab fare from the cruise was $20 which was reasonable. The Hotel has a nice lobby. Check in was fast and friendly. The room was nicely appointed, but nothing special. It was clean and in good shape. We...More

    1  Thank MARKBUICK76
    Response from Carolina P, Guest Services at The Condado Plaza HiltonResponded 15 July 2015

    Dear MARKBUICK76, Thank you for taking the time to write a review. I'm very happy to know that you had a great night after your cruise. We look forward on having you back so you can try our beach. At our beach area, one can...More

    Reviewed 8 July 2015

    We stayed at this hotel for a few nights. Service Overall, the service was excellent. The front desk went out their way to accommodate our reservation which was broken into 2 stays. Everywhere we went, the service was exceptional.....except.......the pool bar. Once we swam up...More

    1  Thank DCC617
    Reviewed 8 July 2015

    I visit the with my family. The hotel is near the Old San Juan. I stayed in a family suite in the lagoon tower. When you reserve online the reservation no show in which tower you stay. The room is large with microwave and refrigerator....More

    Thank Wilson M
    Response from Carolina P, Guest Services at The Condado Plaza HiltonResponded 9 July 2015

    Dear Wilson M, Thank you for taking the time to write a review and for choosing us to have your family vacation. We're very glad you enjoyed your stay and our facilities. Thank you for your kind comments about our beach area. We'd love to...More

    Reviewed 8 July 2015

    I stayed here for 4 nights. The room was clean with a view of the bay. The pools were wonderful and the small beach was a nice amenity. 24/7 taxi service, several on-site restaurants and bars, a small casino, and great inside and outside lounging...More

    1  Thank Barbara H
    Response from Carolina P, Guest Services at The Condado Plaza HiltonResponded 9 July 2015

    Dear Barbara H, Thank you for sharing your experience. Your feedback is of utmost importance to us and our Excetuive Team is reviewing your comments to ensure they're used to improve our service delivery. But I must say, we're very happy to know that you...More

    San Juan Marriott Resort & Stellaris Casino
    6,493 reviews
    #9 of 47 hotels in San Juan
     
    La Concha Renaissance San Juan Resort
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    Caribe Hilton San Juan
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    Olive Boutique Hotel
    842 reviews
    #4 of 47 hotels in San Juan
     
    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$ 188 - US$ 417 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Spa Hotel in San Juan
    • #8 On the Beach Hotel in San Juan
    • #12 Luxury Hotel in San Juan
    • #15 Business Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 572
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Hotwire, Cheap Tickets, Hotels.com, Priceline, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your The Condado Plaza Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Conrad San Juan Condado Plaza Hotel San Juan ,
    • San Juan Conrad ,
    • Condado Plaza Hotel San Juan ,
    • Hotel Resort Wyndham
    Add Photo Photos
    Traveller (2780)
    Room & Suite (1077)
    Pool & Beach (431)
    Dining (58)
    Hotel & Grounds (1574)
    Bathroom (159)
    Family and Play Areas (12)
    Business Centre & Event Rooms (11)
    Nearby
    Olive Boutique Hotel
    842 reviews
    .65 km away
     
    La Concha Renaissance San Juan Resort
    7,595 reviews
    .85 km away
     
    Caribe Hilton San Juan
    7,204 reviews
    .52 km away
     
    San Juan Marriott Resort & Stellaris Casino
    6,493 reviews
    1.25 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Carol F
    27 August 2017|
    AnswerShow all 3 answers
    Response from TheTravelTruth | Reviewed this property |
    Yes they do have a place to hold your luggage and they were so helpful. The hotel is very busy and I would not count on early check-in. They do have a shuttle to old town which is nice. We just took an Uber. Hope that helps.
    1
    Vote
    John C
    19 August 2017|
    AnswerShow all 10 answers
    Response from JamesCindyG | Reviewed this property |
    No. But a taxi is only about $20
    1
    Vote
    Paul W
    7 August 2017|
    AnswerShow all 4 answers
    Response from agallo2017 | Reviewed this property |
    Pikayo is expensive, we did not snorkel but did the rain forest which was awesome, their are great places to eat on the avenue and in Old San Juan which I put my reviews...
    1
    Vote
    Room Tips
    "I love the ocean front rooms although the bay view rooms offer a great view of the bay and the city."
    Read review
    "Every room has an amazing view of ocean and waterways."
    Read review
    "Ocean view"
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    "Visit Hilton Honnors"
    Read review
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