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El Canario by the Lagoon

351 reviews
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Traveller (123)
Room & Suite (132)
Dining (15)
Overview
  • Excellent32%
  • Very good43%
  • Average17%
  • Poor5%
  • Terrible3%
Travellers talk about
“front desk”(43 reviews)
“old san juan”(58 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
Wheelchair Access
Self-Serve Laundry
2.5 Star Hotel
All hotel details
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Reviews (351)Write a Review
JPMiles / Payback Arrow
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JPMiles / Payback Arrow
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All reviewscontinental breakfastfront deskold san juanpuerto ricolaundry facilitiessmall balconytop floorstay there againcondado areaan older hotelashford avenuesmall hotelwalking distanceair conditioningmini fridgerestaurants and shopsnight life
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11 - 15 of 310 reviews
Reviewed 29 July 2017 via mobile

So far, so good. I'm currently staying here now and my first impression is that the property is very clean. Small but clean. The staff is friendly and accommodating. The location is also perfect as it is just one block from Ashford Ave where all...More

1  Thank tiara j
Response from John V, Owner at El Canario by the LagoonResponded 3 August 2017

Thank you very much for staying with us. I also appreciate your taking the time to write a review. We are grateful for your business and hope we can serve you once again in the future. Come back and see us.

Reviewed 7 July 2017 via mobile

Hotel was very clean. Great location and the staff was fantastic especially Monica and Mr Hans. Breakfast room was extremely clean and food was fresh. We will definitely return. Priced very reasonably.

Thank Cdvega1953
Response from John V, Owner at El Canario by the LagoonResponded 9 July 2017

Thank you very much for your candid review. We appreciate your business and we look forward to your next visit. You are always welcome.

Reviewed 30 June 2017

A safe, clean, convenient hotel that has all the amenities of a fancier one (except for a pool) but at half the price. Staff bends over backwards to accommodate the guests in whatever they may need--from scrap paper and pens, to maps, to directions, to...More

Thank Pedro L
Response from John V, Owner at El Canario by the LagoonResponded 3 July 2017

Thank you for your candid review. We do try to meet all of our guests needs, and its great to hear when it is noticed. I have to admit we can't think of everything, but we try. You are always welcome at our hotel and...More

Reviewed 25 May 2017

First, we arrived well before check in as we had disembarked a cruise ship. The person at the front desk could not have been more gracious- offered us access to the breakfast room and gave us beach towels to use. Gorgeous beach is a very...More

1  Thank MJoan66
Response from John V, Owner at El Canario by the LagoonResponded 28 May 2017

Thank you for your candid review. We strive to provide a clean, friendly, and economical experience for our guests. It is a great pleasure to know you had a pleasant stay with us. Come back and see us.

Reviewed 21 May 2017 via mobile

This small hotel is in the heart of condado- walking distance to nice bars and restaurants. A fresh coat of paint and a re-decor can do magic to this building! It is a great property it just need better attention! Breakfast was nice and fully...More

2  Thank Alejandro R
Response from John V, Owner at El Canario by the LagoonResponded 23 May 2017

Thank you for staying with us.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Breakfast included
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$ 94 - US$ 134 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in San Juan
#9 On the Beach Hotel in San Juan
#12 Family Hotel in San Juan
#12 Business Hotel in San Juan
Room types
Non-Smoking Rooms
Details
Price range
US$ 94 - US$ 134 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in San Juan
#9 On the Beach Hotel in San Juan
#12 Family Hotel in San Juan
#12 Business Hotel in San Juan
Room types
Non-Smoking Rooms
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Traveller (123)
Room & Suite (132)
Dining (15)
Pool & Beach (2)
Hotel & Grounds (123)
Bathroom (10)
Questions & Answers
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grammabeth
27 October 2017|
AnswerShow all 4 answers
Response from Pedro L | Reviewed this property |
Airport is $19 US.
0
Votes
Room Tips
"For a budget price, this is a good choice for staying in the Condado area."
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"Rooms at the end of the hall away from the elevator are quieter, but there is very little noise anywhere in..."
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"Book one of the rooms on the 5th floor as it comes with an extra room with a full kitchen where you can..."
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"I requested a room facing the lagoon when I booked on Booking.com...the hotel accomodated this."
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