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El Canario by the Lagoon

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#22 of 46 Hotels in San Juan
Certificate of Excellence
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El Canario by the Lagoon
El Canario by the Lagoon
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325 Reviews from our TripAdvisor Community

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Showing 290: English reviews
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Norwalk, Iowa
Reviewed 4 days ago NEW

This hotel lived up to the reviews I had previously read on this site. It was very clean and comfy. Not fancy, and there is no pool, but since you are only a block and a half from a very nice beach, a pool is not needed. The people at the front desk were great about providing suggestions for places...

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Helpful?
Thank wkendwarrior61
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you for choosing us for your stay in San Juan. We take pride in our work, and hearing about your experience with us gives me great pleasure. Thank you for sharing your story with us. I looking forward to seeing you again.

Helsinki, Finland
Reviewed 4 days ago NEW

We stayed in El Canario Lagoon Hotel twice, before and after the cruise, total three weeks in February-March. Wonderful helpful staff, also the owner John was in the hotel every day. He gave us tips where to go and what to do. The room was enough large for two with small balcony and very clean. Nice roof terrace and patio...

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Helpful?
Thank Irena P
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you very much for staying with us and taking the time to write a review. It was a pleasure having you here, and I am happy that you enjoyed yourself during your visit. You are always welcome, and I hope you visit soon.

Orlando, Florida
Reviewed 1 week ago

First time at the El Canario by the Lagoon and will not be the last, I needed last minute accommodations in el Condado area and I found this little gem. So glad I did, the checking process was fast and the staff A+, not to mention a great value. The location is close to the Ashford Ave and there you...

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Helpful?
Thank Floridean63
John V, Owner at El Canario by the Lagoon, responded to this review

I am so happy you did find us. Friendly, Clean, and Affordable are our primary objectives here. I certainly do hope you visit us again.

Reviewed 2 weeks ago

Great Folks, Very Helpful, Clean Facilities, Enjoyable Breakfast Great Location, They kept our luggage secure between leaving for the cruise and sight seeing. They offered helpful suggestions for restaurants.

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Helpful?
Thank LynH0123
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you for staying with us. Your review is appreciated. I am very happy you had a nice stay. Come back to see us anytime.

Grand Rapids, Michigan
Reviewed 3 weeks ago

We picked this hotel based on Trip Advisor reviews and we were not disappointed! The Front Desk Staff Ana & Rafael were so warm, friendly, and helpful. Ana kindly explained safe areas to walk at night, and made great suggestions for a place to find dinner. Rafael kindly called a cab for us in the AM to get to the...

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Helpful?
Thank Molly D
John V, Owner at El Canario by the Lagoon, responded to this review

I am very happy you did pick us for your stay in San Juan. Our location is great as you say, but service is our first concern. I thank you for your comments and I am happy we were able to meet your needs. Please come back and see us.

Jersey City, New Jersey
Reviewed 3 weeks ago

This small hotel is within walking distance from all the restaurants, the beach and activities in the Condado area. Even though it's a little outdated the service is wonderful. When we got there, around 7:00 PM, Ana at the front desk got us our rooms in a very quick and efficient manner. The breakfast (which is included) was simple but...

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Helpful?
Thank Annie10748
John V, Owner at El Canario by the Lagoon, responded to this review

You are always welcome no matter what the reason. We are here to sever you, our guests. Come back and see us.

Reviewed 4 weeks ago via mobile

Great location in the heart of Condado. My room was clean and the hotel staff was friendly and helpful. The continental breakfast was nice for when we wanted to eat at the hotel. The rooms appear to have been redone recently and the a/c worked great. There was a small fridge in the room which was good for keeping food...

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Helpful?
Thank Rex B
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you for staying with us. I am glad you had a nice stay. I appreciate your review and hope you will come back and see us.

Owatonna, Minnesota
Reviewed 17 February 2017

El Canario by the Lagoon is a comfortable, economical hotel a block and a half from Condado Beach and near restaurants, bars, casino, Walgreen's and CVS and transportation. We stayed four nights as we explored San Jaun before a cruise. The hotel is spotless. The staff was friendly and very helpful. Breakfast was more than sufficient with good coffee, assorted...

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Helpful?
Thank askmey
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you for taking the time to write a review. Your business is certainly appreciated and I an glad your stay was comfortable. I do hope you come back and see us. You are always welcome.

Baltimore, Maryland
Reviewed 26 January 2017 via mobile

We stayed for one night before a cruise. We got in late and Ana at the front desk was very helpful and gave us walking directions and tips on where we could eat if we wanted some local dishes. It was dark but we felt very safe walking around. The next day we realized how beautiful the area was. A...

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1Thank Toni B
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you very much for staying with us. We appreciate your business and your review of the hotel. It gives me great pleasure to hear that you enjoyed your stay. When you return to Puerto Rico, make sure you give us a call.

Reviewed 21 January 2017

Location: block from "main drag" Ashford Ave. where there are restaurants, shops, and night life; a safe area to walk around; 2 blocks from beach. Basic accommodation; very clean room and common areas; friendly and helpful staff; near to Old San Juan; about 15 minutes from pier and 20 minutes from airport. Breakfast included is a nice addition. Refrigerator in...

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Helpful?
2Thank Connie M
John V, Owner at El Canario by the Lagoon, responded to this review

Thank you for your review. I certainly appreciate your business and your candid review. We work very hard to provide a clean, friendly, economical option for travelers in San Juan. Parking on the street as you indicate is difficult. If you do bring a car, we contract parking with Valera Parking. They have a multilevel parking a short distance from...

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Amenities

Highlights
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about El Canario by the Lagoon

Address: 4 Clemenceau Street | Condado, San Juan 00907, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: ₹ 6,813 - ₹ 9,957 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — El Canario by the Lagoon 2.5*
Number of rooms: 44
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Also Known As:
El Canario By The Lagoon Hotel San Juan
Hotel Style:
#2 Best Value Hotel in San Juan
#7 On the Beach Hotel in San Juan
#12 Business Hotel in San Juan
#13 Family Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from El Canario by the Lagoon staff and other travellers.
26 questions
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Fernandina Beach, Florida, United States
Boston
over a year ago
Manahawkin, New Jersey, United States
Dallas, Texas
2 months ago

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Questions? Get answers from El Canario by the Lagoon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book one of the rooms on the 5th floor as it comes with an extra room with a full kitchen where you can gather for meals, etc.”
 of 5 bubbles wkendwarrior61, 21 Mar 2017 | Read review
“I requested a room facing the lagoon when I booked on Booking.com...the hotel accomodated this.”
 of 5 bubbles mollyd951, 1 Mar 2017 | Read review
“One side has view of lagoon. Other of a grungy parking lot.”
 of 5 bubbles askmey, 17 Feb 2017 | Read review
“Good view from room 401”
 of 5 bubbles laculebrajudy, 27 Oct 2016 | Read review
“Rooms in the front may have a view of the ocean, and some in the back may be able to see the bay.”
 of 5 bubbles bethleclerc26, 27 Jul 2016 | Read review
5 of 5