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Caribe Hilton San Juan

7,215 reviews
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Traveller (4301)
Room & Suite (1198)
Pool & Beach (773)
Overview
  • Excellent32%
  • Very good38%
  • Average17%
  • Poor8%
  • Terrible5%
Travellers talk about
“private beach”(671 reviews)
“pina colada club”(172 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from Caribe Hilton San Juan
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (7,215)Write a Review
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Traveller rating
2,175
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1,188
611
373
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2,175
2,382
1,188
611
373
Show reviews that mention
All reviewsprivate beachpina colada clubmorton's steakhousehilton honors towermain buildingtropical gardenthe open air lobbyocean viewswim up barbeautiful propertylobby areacab ridenice beachconcierge deskcondado areafitness centerrent a car
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1 - 5 of 6,729 reviews
Reviewed 5 days ago

Each time i visit San Juan for races in Old San Juan and bring the family, this is my go to place. I last visited Sept 15-18, 2017 for the Lola challenge and made it a girls trip with my toddler and FINALLY got to...More

Thank Heather C
Hotel's Favourite
Reviewed 17 August 2017

I believe that the Caribe was one of the first Hiltons not on the mainland. An original 5 star property. It feels like a grand hotel. The only real problem is it's a little old. The good - Right on the water with an ok...More

Thank oldjgw
Response from joselinelopezvela, Guest Relations Manager at Caribe Hilton San JuanResponded 18 August 2017

Thank you for your review. It is pleasing to know you like many aspects of our hotel including the swimming pool & beach areas the pool bar, location and great choices of food. We appreciate your feedback regarding your room and will use it as...More

Reviewed 1 week ago

This review is probably a bit pointless since I visited before Hurricane Maria and the hotel is now closed for renovation. I was here for a conference and stayed on level 20 of the tower. San Juan is very humid and I believe that it...More

Thank pfors
Reviewed 4 weeks ago

Nice place with private beach. Nice staff, but TERRIBLE info when it came to wheelchair accessible transportation. Could easily have lost or return flight because of that. Walking distance to nice resturants.

1  Thank Heljar
Reviewed 4 weeks ago

This hotel was a perfect place to start a 2 week cruise through the Caribbean. It was affordable, great air conditioning, comfy beds, well insulated, front desk employees were friendly, helpful and accommodating. We had 3 parties arriving at 3 different time (and at the...More

1  Thank LM C
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Business Centre with Internet Access
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$ 258 - US$ 583 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Juan
#4 Spa Hotel in San Juan
#7 On the Beach Hotel in San Juan
#9 Luxury Hotel in San Juan
#10 Family Hotel in San Juan
#12 Romantic Hotel in San Juan
#13 Business Hotel in San Juan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 258 - US$ 583 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Juan
#4 Spa Hotel in San Juan
#7 On the Beach Hotel in San Juan
#9 Luxury Hotel in San Juan
#10 Family Hotel in San Juan
#12 Romantic Hotel in San Juan
#13 Business Hotel in San Juan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (4301)
Room & Suite (1198)
Pool & Beach (773)
Dining (120)
Amenities (54)
Family and Play Areas (27)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
maponte1
5 January 2018|
AnswerShow all 3 answers
Response from Glenn F | Reviewed this property |
Good question. Your best bet is to contact the CH directly by the number listed on their website.
0
Votes
leafpeeper
25 October 2017|
Answer
Response from RSpicer |
Is there any shopping nearby?
-1
Votes
Lee E
13 October 2017|
AnswerShow all 8 answers
Response from Wendy C | Reviewed this property |
I am sorry to tell you that because of the hurricane Maria , a catastrophic category 5 hurricane, the Hotel suffered and it’s closed for renovation , but we expect that will be back on business by late November or mid... More
2
Votes
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Room Tips
"Higher up in the first tower give great view, close to the pool,quick lobby access & in-room bfast is..."
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"The higher floors have the best views - Ocean Side has no balconeys, but the lagoon side does."
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"Best views"
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"For breakfast go to Tropical or el mercado de paseo caribe. 2 minutes walk and better priced!"
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