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Hotel El Convento

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Hotel El Convento
Hotel El Convento
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2,584 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel El Convento
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Showing 2,430: English reviews
Aptos, California
Reviewed 7 February 2013

I can't say enough about Hotel El Convento and its marvelous staff. The historic building is beautiful and equipped with all the modern conveniences in a classic Spanish colonial setting. Guest rooms are comfortable with very spacious bathrooms. The courtyard patio houses a restaurant and bar, and you'll never want to leave! Luis makes the best mojitos this side of...

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Thank unixgrl
Orlando, FL
Reviewed 6 February 2013

I am so glad my husband and I started our honeymoon at Hotel El Convento. It is right in the heart of Old San Juan, we walked to the forts and all the restaurants we wanted to go to. No need for taxis. I really couldn't get over how close we were to everything I wanted to do in OSJ....

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2Thank Leslie D
Chicago, Illinois
Reviewed 6 February 2013

My brother was married here just a few weeks ago, and what a unique place it was to celebrate! Location is perfect- a real gem in old San Juan, steps away from the Fort, which is a must to check out. Food was fantastic, and unique to the area. Staff was friendly and professional, and dealt with all of our...

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Thank TravelBugger76
Denver, Colorado
Reviewed 5 February 2013

The Convento Hotel was a wonderful place to stay in San Juan. The hotel is located in the heart of the historic old town and is an easy walk to all the sights. We had a lovely room that faced the park across the street. The room had very high ceilings and you could feel the history of the place....

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Thank tomdenverDenverCO
Boston
Reviewed 5 February 2013 via mobile

Yes relax and chill in this beautiful hotel. Rooms are a bit quirky but after u settle down and realize this is a small hotel and not the big chain stuff. Some rooms have limited views. It is expensive but worth it! Loved the restaurants in the hotel as well!! Help is soooo nice and the open courtyard is wonderful....

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Thank Rick30
Rowlett, Texas
Reviewed 4 February 2013

I love love love this hotel. The staff was very friendly and attentive. The location was amazing and the rooms were over the top! I would definately stay again and recommend it to all. When we arrive it was very hot and we were a little early. The staff attempted to accomadate us and get us into our room as...

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Thank Barbara H
Dallas, Texas
Reviewed 4 February 2013

This review is for our wedding reception held in El Convento. El convento and Glorimar were awesome to work with and all the guests loved the venue. We met with Glorimar a few months before the wedding for food tasting and she was very accomodating. All the guests also loved the food...everything tasted so good! They were also super good...

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1Thank kegguri
Frankfurt, Germany
Reviewed 3 February 2013

Great location in the old town San Juan. Personal, unique, and elegant hotel, which is also part of the small luxury hotels in the world -chain. Full of history. Ok breakfast. Only downside was the restaurant recommendation given from the reception desk, they recommended Café Puerto Rico, which was not nice. Restaurant Marmelade would have been better. All in all,...

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1Thank Sara187337
New York City
Reviewed 3 February 2013

I am providing my rating regarding eating at El Convento. I did not stay at the hotel. The courtyard is a beautiful location and a peaceful place to enjoy lunch and a glass of wine in between sight-seeing. The day I was there, Carolina was serving our table and she was so lovely and took the time to answer my...

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Thank elkaynyc
Düsseldorf
Reviewed 31 January 2013

fairly friendly employees, rooms nicely decorated, lovely location in the old part of San Juan. bathroom very small (room Nr. 206). Personal should be better controlled in theire work. Could be cleaner, bed-linen should be changed oftener. The service in the main restaurant is very poor, slow and not attentive. one evening no Tonicwater for drinks at happy hour in...

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3Thank Ingo P
EROSA, Manager at Hotel El Convento, responded to this review

Mrs. Obscurename, It was a real pleasure personally meeting you this past week during your stay at El Convento. Once again, I want to thank you for your feedback. Every guest is our most valuable judge when it comes to our product and service. You pointed out several areas of improvement when I felt it was appropriate not to charge...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
El Picoteo de Tapas y Paellas
El Picoteo de Tapas y Paellas
Cuisines: Latin, Spanish, Puerto Rican, Mediterranean
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other. ... more   less 

Additional Information about Hotel El Convento

Address: 100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: ₹ 13,906 - ₹ 29,349 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel El Convento 4.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
El Convento San Juan
Hotel Style:
#1 Business Hotel in San Juan
#1 Family Hotel in San Juan
#1 Romantic Hotel in San Juan
#2 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel El Convento staff and other travellers.
48 questions
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Questions? Get answers from Hotel El Convento staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Vista rooms have views of the cathedral or the water, with double shutter doors that open.”
 of 5 bubbles 894marlan, 21 Feb 2017 | Read review
“Third floor is where they have 24hr coffee, 4th floor is pool”
 of 5 bubbles 658besst, 17 Feb 2017 | Read review
“Be sure to look at the room before you accept it.”
 of 5 bubbles LBN2013, 13 Feb 2017 | Read review
“The views from this hotel are spectacular, especially the roof top pool.”
 of 5 bubbles MikeE391, 8 Feb 2017 | Read review
“Choose a room that is not right above the pool. It will be quieter.”
 of 5 bubbles maraleg, 25 Jan 2017 | Read review
5 of 5