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5/2/2018 6/2/2018
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    Hotel El Convento

    100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
    1 (787) 416-0785
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    5/2/2018 6/2/2018
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     12 people are viewing this hotel
    US$ 409
    US$ 288
    SAVE US$ 121
    US$ 368
    US$ 368
    Traveller (1895)
    Room & Suite (561)
    Dining (157)
    Overview
    • Excellent75%
    • Very good18%
    • Average4%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “wine and cheese” (199 reviews)
    “tapas restaurant” (111 reviews)
    “old san juan” (1,461 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Housekeeping
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    5 Feb6 Feb
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (2,785)
    There are newer reviews for Hotel El Convento
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    1,141 - 1,145 of 2,612 reviews

    Reviewed 26 April 2014

    We enjoyed three nights here starting on Easter Sunday for a modest rate. This hotel exceeded all expectations and may be my favorite hotel that I have ever stayed in. I do not think the website does it justice. The staff were extremely friendly from...More

    1  Thank cityorcountry
    Response from Alfredo A, General Manager at Hotel El ConventoResponded 28 April 2014

    Dear Guest - We are tremendously pleased to know that your experience at hotel El Convento was so positive. We are very proud of our unique property and even prouder of our staff. Thanks for your visit and the fascinating observations. Please contact me directly...More

    Reviewed 26 April 2014 via mobile

    This is small luxury hotel but I don't see nothing luxury. Inside the room nothing remember you why are you paying for this... Rooms are small and regular as many hotels, nothing special. No one is going to take your luggage to your room and...More

    1  Thank IDRamos
    Response from Alfredo A, General Manager at Hotel El ConventoResponded 26 April 2014

    Dear Guest - I appreciate the feedback about your January stay at hotel El Convento. I regret that our accommodations did not meet your expectation and service was not up to your standards. I will definitely share your comments with our staff in order to...More

    Reviewed 23 April 2014

    We stayed at El Convento from April 15-22. We started e-mailing them with questions in mid March. They were prompt and informative from beginning to end. The ladies at the front desk were friendly and easy to talk to. We were in room 104 and...More

    1  Thank Miguel R
    Reviewed 22 April 2014

    We stayed at this beautiful boutique hotel for 2 nights pre-cruise and it was a wonderful experience. It's location in Old San Juan can't be beat. We felt very safe walking to and from the hotel and the staff was very attentive. Kudos to Carolina...More

    Thank scmomofboys
    Reviewed 20 April 2014

    We stayed at El Convento during the latter half of our 8-day visit to the greater San Juan area. Our 1st 4 days in Isla Verde were beach-focused and we were anticipating an enjoyable experience in Viejo San Juan. The El Convento is a boutique-style,...More

    Thank Respitesearch
    Response from Alfredo A, General Manager at Hotel El ConventoResponded 21 April 2014

    Dear Guest. I sincerely appreciate the feedback in regards to your recent stay at Hotel El Convento. I am pleased, you enjoyed your stay and that you found our staff to be helpful and accommodating. I will thoroughly look into every single observation made and...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$ 240 - US$ 569 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in San Juan
    • #1 Romantic Hotel in San Juan
    • #1 Family Hotel in San Juan
    • #2 Luxury Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 58
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, TravelClick, Orbitz, getaroom.com, HotelQuickly, TripOnline SA, Evoline ltd and Cancelon so you can book your Hotel El Convento reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • El Convento San Juan
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    Traveller (1895)
    Room & Suite (561)
    Dining (157)
    Pool & Beach (102)
    Hotel & Grounds (1364)
    Bathroom (44)
    Business Centre & Event Rooms (9)
    Family and Play Areas (2)
    Nearby
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    Ask a question
    Questions & Answers
    Mike C
    6 January 2018|
    AnswerShow all 4 answers
    Response from Emma B | Reviewed this property |
    I think the populated parts of the city are fine now- just the rural areas are still in pain. Do it! PR needs tourism again and it’s so beautiful 🙂
    1
    Vote
    tennisfan1357
    27 November 2017|
    AnswerShow all 6 answers
    Response from Ruth O | Reviewed this property |
    No. Hotel El Convento Never stopped operations.
    0
    Votes
    Doug M
    7 November 2017|
    AnswerShow all 2 answers
    Response from Ruth O | Reviewed this property |
    I was not staying there but I am from Old San Juan . So I know the hotel and its people very well . After Maria the hotel had an excellent attitude towards their guests and residents of Old San Juan .
    1
    Vote
    Room Tips
    "higher floors have more light; the 5th floor junior suite with its own terrace is stunning"
    Read review
    "choose the suite if you can afford it."
    Read review
    "My room was on the 5th floor with a view of the bay, Room 512"
    Read review
    "Visit the old forts, and go to the markets on weekend nights."
    Read review
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