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Hotel El Convento

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Hotel El Convento
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2,508 Reviews from our TripAdvisor Community

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Showing 2,361: English reviews
Reviewed yesterday NEWvia mobile

My husband was born in Old San Juan and had always wanted to stay at El Convento Hotel which is part of our history. My daughter Judy reserved a room for him for us to stay the day of his 60th birthday. His daughter and grandaughter came from South Carolina to share this moment. Other family members joined us as...

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Helpful?
Thank Newlady777
Kingsport, Tennessee
Reviewed 2 days ago NEW

We had excellent service and the setting of the old historic convent located so conveniently in Old San Juan - We would definitely recommend it. The breakfasts in the hotel restaurant were certainly nice, more than adequate. We did not take any other meals there.

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Thank dhl954
Baton Rouge, Louisiana
Reviewed 6 days ago NEW

Stayed here last year for 2 nights. This hotel is stunning. The floors, the rooms are spacious, the service is amazing. It's situated at the perfect spot in old San Juan. I looked at every hotel in the area, and this is definitely the only way to go. The wine and cheese every night is really nice touch too. Such...

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Helpful?
Thank SA2009
Alfredo A, General Manager at Hotel El Convento, responded to this review

Dear SA2009 - Thanks for the visit. We do hope to have the privilege to have you back as our guest pretty soon! As you already know you will always get the best rates guaranteed when booking direct wit us. Regards. Alfredo Arroyo aarroyo@elconvento.com Lowest rates always at elconvento.com or call us at 787-723-9020

Minneapolis, Minnesota
Reviewed 6 days ago NEW

This has to be the nicest beach hotel we've ever stayed in among the 50+ nations we've visited. The Spanish colonial architecture brings such warmth and comfort throughout this sprawling old convent. The hotel has a private island that you can swim across and lends fun to the vacation, vs. feeling stagnant in one place. Love this place.

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Thank TS L
Atlanta, Georgia
Reviewed 6 days ago NEWvia mobile

This place was perfect. The location, staff, comfy, BIG rooms.... everything about it made our stay there really special! After a day of exploring the city, it was nice to return to a quiet, clean hotel and our room! They do a complimentary wine/cheese every day from 6:00 (I think) and all of the guests gather on the terrace and...

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Helpful?
Thank Milabells
Alfredo A, General Manager at Hotel El Convento, responded to this review

Hola Milabells - It is extremely rewarding to know that you thoroughly enjoyed your stay. On behalf of our entire family of team members; Thank YOU. If I may be of assistance at any moment, please do not hesitate to get in touch with me. Until next time. Alfredo Arroyo aarroyo@elconvento.com Look no further. Always the lowest rates guaranteed at...

Tucson, Arizona
Reviewed 1 week ago NEW

We loved visiting Old San Juan and staying at El Convento. Beautifully decorated rooms and public places. Wonderful happy hour each evening with wine and snacks. Nice restaurant for breakfast. All the staff we interacted with were friendly and knowledgeable. Really enjoyed our visit and would love to go back.

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Thank Corinne M
Beaufort, South Carolina
Reviewed 1 week ago NEW

Just returned from a 4 day stay in San Juan, PR with wife, daughter and son in law. Stayed first for two nights at the Caribe Hilton near Old San Juan. Don't expect beautiful beaches in PR unless you go to Vieques or Culebra islands. Beaches are filled with rocks with little sand to bask on. Better beaches in Charleston,...

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Thank Jimmy D
San Francisco, California
Reviewed 1 week ago NEW

This very well run and appointed hotel is absolutely in the middle of Old San Juan. All of the important sites (including Ben & Jerry's - 1/2 block away) can be reached by foot. Of course, there is the trolley that shorten the duration between POIs. The hotel is located in an old convent thus the name - El Convento....

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Thank theobo
Cleveland, Tennessee
Reviewed 1 week ago via mobile

This accommodation has it all - beautiful room, helpful staff, and great food choices. Don't miss it if you are in San Juan. We are looking forward to a return visit. Close to dining, shopping, and in the midst of the historic district.

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Thank Bookwmn
Indianapolis, Indiana
Reviewed 1 week ago via mobile

This historic location in Old San Juan features top-quality service and delicious local dishes in its patio restaurant. The small pool and hot tub (110 deg) on the 4th floor terrace are clean and the terrace is a great nook for a cool drink. The rooms are super clean, but don't expect palatial. The only negative note about our stay...

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Helpful?
Thank gramma71

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
El Picoteo de Tapas y Paellas
El Picoteo de Tapas y Paellas
Cuisines: Caribbean, Latin, Spanish, Mediterranean
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other. ... more   less 

Additional Information about Hotel El Convento

Address: 100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: ₹ 14,693 - ₹ 40,844 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel El Convento 4.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
El Convento San Juan
Hotel Style:
#1 Family Hotel in San Juan
#1 Romantic Hotel in San Juan
#1 Business Hotel in San Juan
#2 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel El Convento staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One of the first floor rooms had excessive humidity. Moved to another room without a problem.”
 of 5 bubbles dhl954, 9 Dec 2016 | Read review
“Sea view is always nice, but any room here is a pleasure. No reason to splurge on a room ... you'll spend most your time out and about.”
 of 5 bubbles 695tsl, 5 Dec 2016 | Read review
“210-218 are good rooms on the 3rd floor which is where you want to be.”
 of 5 bubbles 99jimmyd, 4 Dec 2016 | Read review
“great location”
 of 5 bubbles Ederbike, 1 Dec 2016 | Read review
“The twin beds are larger than a standard twin”
 of 5 bubbles , 27 Nov 2016 | Read review
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