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30/7/2017 31/7/2017
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    Sheraton Puerto Rico Hotel & Casino

    200 Convention Boulevard, San Juan 00907-4905, Puerto Rico
    Hotel website
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    Best prices for your stay
    30/7/2017 31/7/2017
    US$ 227
    US$ 230
    US$ 228
    Traveller (820)
    Room & Suite (417)
    Pool & Beach (114)
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    Overview
    • Excellent47%
    • Very good33%
    • Average13%
    • Poor4%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Casino
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Puerto Rico Hotel & Casino
    Special Offer: Breakfast for 2 included
    Hotel deals
    San Juan Marriott Resort & Stellaris Casino
    6,344 reviews
    #8 of 47 hotels in San Juan
     
    La Concha Renaissance San Juan Resort
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    Caribe Hilton San Juan
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    Wyndham Grand Rio Mar Beach Resort & Spa
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    Rooms
    30 Jul31 Jul
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    1 room, 2 adults, 0 children
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    Reviews (2,197)
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    There are newer reviews for Sheraton Puerto Rico Hotel & Casino
    See the most recent reviews

    531 - 535 of 1,891 reviews

    Reviewed 5 April 2016 via mobile

    The hotel is a short walk to the Convention Center. Our room was on the club level and had a nice view. All the staff was very friendly. Workout facility and hotel restaurant were nice. This is the hotel I would recommend if you are...More

    1  Thank FromthebootPA
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 2 June 2016

    It was a pleasure to read about your experience during your time in Puerto Rico. I am glad you enjoyed your Club Room and the different options San Juan has to offer. We look forward to being of service again. Regards, Sam Basu General Manager

    Reviewed 5 April 2016

    We stayed here before a cruise. There were so many GREAT things about this property and a few not so good... We had a bayside balcony room. The room, the balcony, the view...really, really good. The staff at the front desk...really couldn't have been any...More

    1  Thank Chuck61
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 2 June 2016

    I would like to apologize for your disappointment with the disruption during your time with us. I was sorry to learn that this affected you experience to such an extent. We highly appreciate you taking the time to write your feedback. Your input helps us...More

    Reviewed 3 April 2016

    Stayed one night before flying home. The room was good. The problem I had was the pool area. It was packed and dirty. Very few people from the hotel working. I am not sure that all the people at the pool were actual staying at...More

    1  Thank DCmedTraveler
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 2 June 2016

    I was very sorry to learn about the inconvenience you experienced in our pool. We apologize for your disappointment, this is not the usual experience we are used to providing our guests. I hope you may reconsider, and allow us the opportunity to welcome you...More

    Reviewed 3 April 2016

    Stayed at the Sheraton for one day before an early morning flight out of San Juan. I imagine that it would be convenient if attending a conference next door. The room was clean and up to par. Never ate the restaurants, and the casino was...More

    1  Thank Aneel D
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 2 June 2016

    Thank you for taking the time to provide your feedback. I apologize that the amount of people that were attending the pool did not give you the opportunity to enjoy it. We hope to be able to accommodate you again in the future and provide...More

    Reviewed 30 March 2016

    Nice view from the rooftop Pool, you can see Old San Juan and the Bay. Paid and free parking available near the location. Nice staff. There's restaurants on location and the coffee shop has some good selections.

    2  Thank fitobass
    Response from SPRHC, General Manager at Sheraton Puerto Rico Hotel & CasinoResponded 2 June 2016

    We thank you for your feedback and kind words and look forward to being of service again in the future. Regards, Sam Basu General Manager

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Casino and Gambling
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$ 159 - US$ 344 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Spa Hotel in San Juan
    • #6 Luxury Hotel in San Juan
    • #9 Business Hotel in San Juan
    • #9 Family Hotel in San Juan
    • #11 Romantic Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 503
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Expedia, Hotels.com, Ctrip TA, TravelUp, HotelsforEveryone, Cheap Tickets, Hotwire, HotelQuickly, Cancelon, Evoline ltd, TripOnline SA and getaroom.com so you can book your Sheraton Puerto Rico Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Sheraton Puerto Rico Hotel And Casino ,
    • Sheraton Puerto Rico Hotel San Juan
    Add Photo Photos
    Traveller (820)
    Room & Suite (417)
    Pool & Beach (114)
    Dining (54)
    Hotel & Grounds (519)
    Bathroom (37)
    Business Centre & Event Rooms (9)
    Family and Play Areas (2)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Neil C
    16 July 2017|
    Answer Show all 3 answers
    Response from X763BSjosephd | Reviewed this property |
    I agree, Uber is the way to go. I ate at Pinkys West, the food was great, and reasonable, it is close by in Condado Plaza
    1
    Vote
    bludiva
    12 July 2017|
    Answer Show all 4 answers
    Response from ashleearev | Reviewed this property |
    NO, every time I visit I borrow a family member's car. Renting is a pain. Not to mention that if you rent and drive to Old San Juan you will need to pay for a parking space if you want to walk around. There are always taxi's... More
    1
    Vote
    Miriam M
    10 July 2017|
    Answer
    Response from MaryM0123 | Reviewed this property |
    You'd have to ask the Hotel, since I stayed there, I have no idea what amenities you're looking at or if that's something they do.
    0
    Votes
    Room Tips
    "This hotel caters to convention guests not that great for families."
    Read review
    "any room is beautiful"
    Read review
    "Maybe they could put better courtains that in the case of the East-facing rooms could prevent the aun from..."
    Read review
    "We were on the 11th and 12th floor, one city view and one water. Water view is more of canal type. We..."
    Read review
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